What's new on Zoho Marketplace for May 2021

What's new on Zoho Marketplace for May 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in May 2021.


Telebroad for Zoho (for Zoho CRM, Zoho Recruit, Zoho Desk and Bigin)
Integrate Telebroad with you Zoho product and enable your customer service agents to receive a pop-up alert on incoming calls, schedule follow-up calls, add a brief description of the call, and more.


Connect Vonage SMS to Zoho CRM and send messages to all your leads, contacts, and accounts using your Vonage phone number. Record messages under Activities and get instant delivery reports.


Integrate Lusha with Zoho CRM to streamline and optimize your sales process. Automatically transfer and sync any lead’s contact data, like their email and phone number, in one click to manage your pipeline faster and more efficiently.


Connect with your customers around the world using Textlocal SMS for Zoho CRM. Instantly send SMS messages using predefined and customizable SMS templates. Create and manage SMS templates, schedule SMS messages to send at set times, and automate your SMS messaging using webhooks.


Directly send SMS messages to your contacts and leads from Zoho CRM with the sendSMS extension. Send personalized bulk messages or individual messages using predefined and customizable SMS templates. Maintain a detailed SMS history in Zoho CRM's leads and contacts modules.


Integrate your WhatsApp business account with Zoho CRM in minutes and start supporting your customers with unlimited chats without leaving Zoho CRM. Hide phone numbers while chatting, include a chat button on your website, and more.


Easily integrate your Zoho CRM account with Mailchimp to create a complete view of your sales pipeline. Help your marketing team support your sales team by nurturing leads. Learn what works and sell more.


Empower your sales team with organized and insightful data about their target accounts directly from Zoho CRM. Integrate organization charts for your target profiles into Zoho CRM, and keep everything you need to make better decisions in one place to close more deals. 


Manage all your website visits in one place. Access all the data collected by the Leady.com analytics tool directly from the Leads module in Zoho CRM. Apply your business processes to the collected leads directly in Zoho CRM, and more.


Search your nearest leads, accounts, contacts, and vendors based on your location. View the search results in Google Maps and in a grid view with the distance details between the source record and search results.


Navigate to Google Maps and find your lead's and account's location from the Leads and Accounts modules in Zoho CRM. The extension adds a field named Google Maps URL in the Leads and Contacts modules, which is autofilled with the address selected on Google Maps.


Easily convert any monetary amount from your home currency to foreign currencies and vice versa. The Currency Exchange Rate Updater will regularly update to the mid-market rate and you can change the update frequency according to your needs.


Integrate the mobile office software Feishu with Zoho CRM to view Zoho CRM meetings and events in your Feishu schedule. Handle new business opportunities from Zoho CRM directly in Feishu.


Seamlessly sync data between the Outreach sales engagement platform and Zoho CRM. Sync multiple modules from Zoho CRM into Outreach and vice versa. While the integration auto-syncs the data every 60 minutes, it also supports user-forced manual sync.


The Foresight extension fully integrates the Foresight app with Zoho Projects, allowing you to create tasks and issues in Zoho Projects. Organize issues based on severity or due date to ensure that they are accurately logged, tracked, and rectified.


The Jira extension for Zoho Projects lets you access your Jira account within your Zoho Projects account. Associate your Jira tickets with the appropriate tasks in Zoho Projects, view, add, and edit an issue’s comments in Jira from Zoho Projects, and more.


Collaborate seamlessly with other teams, break down app silos, and eliminate time-consuming manual work with Unito. Sync information both ways between Zoho Projects and tools like Salesforce, Airtable, Jira, HubSpot, Zendesk, and more using Unito for Zoho Projects.


Salesloft for Zoho Desk (for US DC only)
Access the contact details for every email ticket from SalesLoft within Zoho Desk tickets. Automatically create a new ticket if a contact is not found in Zoho Desk.


PayU for Zoho Books (for IN DC only)
Enable instant payment collection, tracking, and reconciliation right from Zoho Books. Send invoices with the payment link or just share the invoice link directly. Once the payment is made, the corresponding invoice will be automatically marked as "Paid." 


Automate your candidate invitation process by adding the Bryq assessment of your choice to your Zoho Recruit workflow. Candidates will be automatically invited to your assessment and their results can be viewed in your Zoho account.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.

Here's an archive of all the releases from previous months, in case you've missed any: New on Zoho Marketplace


      • Sticky Posts

      • What's new on Zoho Marketplace

        You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

        • Recent Topics

        • connect zoho creator with google drive

          Hello everyone, I need to connect to a folder drive. The idea, is that google drive loads a text document with some data, I must read that text document to be able to autofill a form that I have in zoho creator with that data. I also attach PDFs and place
        • Ability to Attach Record-Specific Files Automatically in Workflow Email Templates

          Currently in Zoho CRM, email templates allow attachments to be added, but these attachments are static and remain the same for every recipient. There is no straightforward option to automatically attach a file that is stored within the specific CRM record
        • Uploaded files are not included when using "Include user submitted data" in Email Notification

          In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
        • kanban view for client portal

          Are kanban views an option for client portals? Access to Kanban views in the client portals would solve some mobile-compliant issues I have with the UI. Kanban functions very nicely on mobile and would be a super asset for my clients and vendors as they
        • Credit Card Pre-Authorization with later Capture/Settlement

          We really enjoy the convenience of being able to pay off a customer's invoice using our Auth.Net integration with Zoho Books. Unfortunately, we can only take advantage of this feature with a small percentage of our customers as it leaves a gaping hole
        • Zoho Cliq not working on airplanes

          Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
        • Zoho Sign 2025–2026: What's new and what's next

          Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.
        • Work Orders / Bundle Requests

          Zoho Inventory needs a work order / bundle request system. This record would be analogous to a purchase order in the purchasing workflow or a sales order in the sales cycle. It would be non-journaling, but it would reserve the appropriate inventory of
        • Izettle or Sumup Integration for Zoho Books.

          The Stripe & Square clearing works great in Zoho Books. Any further integrations planned in the future for Izettle or Sumup? These card processors are very common for taking payments with a card reader.
        • Train Zoho Answer Bot Based on Customer

          Hi all, Is it currently possible to mark Help Centre articles to a specific customer, and restrict the answer bot to only use relevant information if it is either marked as "General", or tagged for the specific customer in question? We currently have
        • Detailed list of scoring rules in Zoho CRM

          Good morning Zoho community, warm greetings The reason for my message today is that I have a problem with my CRM, which I will explain below: Our organization has scoring rules designed to rate our potential customers or leads in the application based
        • Trying to access records in a custom module in Zoho Desk and not having luck

          I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function
        • Composite items inside of composite items; bill of materials needed

          Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
        • ZOHO Books Smart Accounting Software for Travel Agency

          Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF   
        • 452 Mailbox delivery restricted by policy error

          We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending
        • Send Email reply on behalf of Agent

          Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an
        • Sharing Tickets to a team within a department

          Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a
        • Removing To or CC Addresses from Desk Ticket

          I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
        • Do not use isnull()

          Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.
        • Organization wide Account and Contacts Visibility/Sharing Capabilities?

          Has anyone figured out a way to make visibility or sharing of Accounts and Contacts to be available across the entire organization without having to have every individual user edit their Sharing permissions? For our sales folks they need to be able to
        • Is there a way to configure dark mode for Campaigns emails that go out to customers?

          I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns?  We sent out a test email the other
        • When Does WorkDrive integrate with Books?

          When Does WorkDrive integrate with Books?
        • How do I import Connected Records for a Deal?

          Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec
        • FSM integration with Books

          Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
        • How to close an estimate ?

          Hello, I have created estimates, and converted them to invoices to get 50% payment. Now I have 2 cases where the estimate stills shows status partially invoiced, however: 1. for one of them, project stopped half way, so the remaining part will never be
        • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

          Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
        • How do you print out the invoices comments

          I have some invoices where i need to print out the comments that show when reminders and etc were sent how do we print those out in Zoho Books.
        • Unable to load a specific image

          Hi I am trying to upload an svg file, which reports that there is "a problem with the file", but does not say what sort of problem. I can't find anything which says which files are supported, so it may be it does not support svg. (which would be a real shame) The file itself will open in either Firefox or Chrome without problem. For the moment I am using a png file, which does not zoom well of course. David
        • Why does the Address field show the wrong map location even with a correct Pincode?

          I am noticing an issue with the Address field map in Zoho Creator. When I enter a city name that exists in multiple locations within the same state, the map sometimes points to the wrong area even if I have entered the correct Pincode. Currently, it seems
        • Books <-> CRM synchronisation with custom Fields

          Hello, We are synchronising Books Customers with CRM Accounts. In CRM Accounts I set up last year a "segments" multiselect field shown below In Books, I set up a custom multi-select field with the same value as in the CRM And set up the synchronisation inside Books. Want to synchronise the Books Segments with the CRM Segments, but the later doesn't exist, and another non-existing is there ?! First, I don't understand where the field Segmentation is coming from. Second, I set CRM Segmentation to sync
        • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

          Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
        • Archive Option in Conversation View

          Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
        • Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)

          We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,
        • Outlook is blocking incoming mail

          Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks
        • Track Marketing Automation Campaigns in Zoho CRM

          Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created in
        • Zoho Social API for generating draft posts from a third-party app ?

          Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
        • Temporarily rate limited due to IP reputation.

          We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
        • Incorrect Functioning of Time Logs API (Version 3)

          We need to fetch the list of time logs for each task for our company internal usage. We are trying to achieve it by using the next endpoint: https://projects.zoho.com/api-docs#bulk-time-logs#get-all-project-time-logs Firstly, in the documentation the
        • IMPORTANT: It doesn´t search for letters with portuguese characters.

          Some of my articles have for example the word "vídeo". But if I search for "vídeo" it doesn´t find them. If I search for "video" it does find them. Idealy, it should find the articles either way. But if I have to choose, it would be better to find the
        • IMPORTANT: It doens´t show full article name on search - Should add line break

          When we search for articles, it doesn´t show the full name. There should be a line break so the user can see the full article name, otherwise the user can´t know if that´s the article he/she is looking for. This is very important, otherwise the user has
        • Next Page