Hi,

Since a few months when my customers pay online they need to fill in there name before they can continue here people make sometimes mistakes and then the online payment process dont Finnish and they think they have paid.

i use zoho books in combination with stripe but cant find where this is situated or how to let it auto populate when they click the online payment link in the mail or portal.

Why is this and can i prefill the field or remove it ?

Sincerly,

Marvin