Zoho Assit Join Session Failed
Zoho Assist fails when trying to run a session on the remote users system.
They are running Windows 10 with all updates installed. I have uninstalled re-installed Zoho assist. I have ran sfc /scannow, and the Dism commands and chkdsk /f. No corrupt files were found.
This is a screen shot of the error
The error message translates to:
Zoho Assist"Join session failed due to the following reason: [WIN_ERROR] (System.ComponentModel.Win32Exception): The file or directory is corrupted and unreadable."
This indicates that the error occurred because a file or directory is damaged and cannot be read during the attempt to join a session in Zoho Assist.
I am unsure which directory it is referring to under system32.
I have attached the log files from the Log directory.
Thanks very much,
Alan Barton