What You Can Do With Loops

1. Process multiple records automatically in a single flow
   
2. Execute the same actions like updates, approvals, emails, across records
   
3. Repeat the same set of steps multiple times without rebuilding the flow
   
4. Loops can be configured using records, fixed iteration counts, or values from previous steps.
   
5. Give users manual control over when a loop should stop.
   

Configuring Loop Execution

1. Based on GetRecords - The loop runs once for each selected record from a GetRecords element. When all selected records are processed, the loop stops automatically.
   
2. Based on a maximum iteration - Admins can define how many times a loop should run. The iteration count can be determined in two ways:
   
1. Static value - Set a fixed number of iterations up to 100.
   
2. Based on fields - Use values from previous screens or actions to decide the number of iterations.
   
3. Ending a Loop Manually - Admins can add an End Manually button to a kiosk screen. When users click this button, the loop stops and the kiosk proceeds to the next step.
   

Note: This option is available only when screens are configured within the loop.

Use Case : Scheduling calls across multiple leads

Nested Loops

1. The outer loop retrieves each customer order one by one.
   
2. For each order, the inner loop runs through every item in that order, updating details and marking each item as processed.
   
3. Once all items in the order are done, the inner loop ends and the outer loop moves to the next order.
   
4. When all orders are processed, the outer loop ends and the Kiosk continues to the next step.
   

Things to Know

1. Fields configured inside a loop are only accessible within that loop; they cannot be used in steps outside it.
   
2. Records fetched by a GetRecords element before the loop can be used inside the loop.
   
3. Records retrieved within the loop stay scoped to that loop only.
   
4. Loop executions are capped at 100 iterations, including nested loops.
   
5. A loop cannot be deleted until all components configured inside it have been removed first.
   

Availability & Release Plan :

1. This feature is available on the Standard edition and above.
   
2. It is currently live for users of all DCS.