ZOHO CRM User management or role

ZOHO CRM User management or role

I need guidance regarding Zoho CRM licensing and user management.

I want to purchase one Zoho CRM license and create multiple team users under the same account with the following hierarchy:

  • Super Admin User
  • Manager User
  • Executive Users (with limited access)

The Executive users should only have limited permissions, such as access to Leads and Emails, where they can make changes only in those modules.

Please also guide me on:

  • Which Zoho CRM edition would be most suitable for this setup?
  • Is it possible to create multiple team users under one license?
  • How many maximum team users can be created?
  • Can role hierarchy and permission-based access control be configured in this structure?

From what I understand, Zoho CRM supports Roles, Profiles, and Team Users for access management.



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