Zoho CRM's V8 APIs are here!

Zoho CRM's V8 APIs are here!

Hello everyone!!!
We hope you are all doing well.

Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience.

Let us take a look at what's new in V8 APIs:
  • Get Related Records Count of a Record API: Ever wondered how many notes and attachments a Lead record holds? The Get Related Records Count API does exactly that for you. Use this API and get the number of related list records that are associated with a record.
  • Record-Level Sharing of Emails API: Need more control over email sharing? Using this API, you can now share or unshare emails at the record level, whether for specific records or multiple records, with other users within your Zoho CRM organization.
  • Get Rich Text Fields API: We have added a new endpoint to the Get Rich Text Fields API, using which you can retrieve rich text fields and their contents of multiple records using a single API call.
  • Data Sharing Rules API: Data sharing rules let you provide access to users from viewing your data in various modules. With Data Sharing Rules API, you can:
       Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
  • Calls Preferences API: Enable the Calls Preferences option using Update Call Preferences API to view the "From" and "To" numbers of a call. 
  • Workflow APIs: Create, update, or manage workflow rules that automate actions in Zoho CRM.
  • Actions APIs: Enable you to define and manage specific actions executed by Workflow Rules, Blueprints, or Approval Processes, such as sending emails, updating fields, or triggering webhooks.
    • Field Updates APIs: Configure field update actions and allowing workflows to automatically modify record values.
    • Email Actions APIs: Create and manage email notifications triggered by workflow rules.
    • Automation Task Actions APIs: These APIs used to create and manage tasks and that are automatically assigned through automation rules.
    • Webhook Actions APIs: APIs that manage webhook actions triggered by workflows to send data from Zoho CRM to external applications.
Check out our What's New pages for more details. 

That's not all! We have also made enhancements to many of our existing APIs. For instance, you can now add multi-select lookup, multi-user lookup, rollup summary fields using the Create Custom Field API. From V8, you can convert local picklists to global picklists and vice versa using the Update Custom Fields API.

Check out our Changelog page to find out what other changes we have brought in V8. 

Recent Updates

The following APIs were released after the initial V8 release. Their release dates are listed below:
  1. Workflow API and Actions APIs were made available on 26/09/2025. Click here for more details.

Additional Updates

  • We have released the latest versions of our SDKs in PHP, Node.js, Java, C#, Python, Ruby, Javascript, TypeScript and Scala, which are now available in our Github directory.
  • Our Postman Collection is also updated to include the latest V8 APIs.
  • API Directory : Zoho CRM API directory has been updated with the newly introduced APIs in version 8.

Introducing "OpenAPI 3.0.0 Specification" support

As a part of this release, we are introducing "Open API 3.0.0 Specification (OAS)" to make your experience with Zoho CRM APIs smarter for better integration.
Note: We are not deprecating any of the older versions at this time. Rest assured, we will keep you informed of any plans regarding version deprecation.

Info

Vote for Zoho CRM APIs - Developers' Choice Awards - POSTCON '25

We believe you’ve found our Zoho CRM Developers API collection on Postman helpful. This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs with ease.

Last year, Postman chose us as one of the winners of the Best API Award. This year, we’re excited to be a part of the Developers’ Choice Awards at POSTCON ’25, and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

Cast your vote here!! Voting is open only until 17th April.



We can't wait for you to try these new APIs and see how they transform your Zoho CRM experience. Have questions or feedback?
Reach out to us at support@zohocrm.com. As always, your feedback is invaluable to us!


Happy exploring! 
Zoho CRM API Team


      • Sticky Posts

      • Kaizen #217 - Actions APIs : Tasks

        Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.

      • Kaizen #216 - Actions APIs : Email Notifications

        Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are

      • Kaizen #152 - Client Script Support for the new Canvas Record Forms

        Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved

      • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

        Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.

      • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

        Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the

        • Recent Topics

        • Converting Sales Order to Purchase Order

          Hi All, Firstly, this code works to convert a sales order(SO) to a purchase order (PO) via a button, however I am running into an issue when I convert the SO where the values from the line items are not pulled across from the SO to the PO. The ones in

        • how to Solve Conflict Invoices in Zoho POS

          Hello Team, I am facing a repeated issue in Zoho POS while saving a sale that contains service-based items. My products are intentionally created as Service (Non-Inventory) items because I do not want to track stock for them. However, every time I try

        • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

          The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update

        • Copy, Paste, Highlighted text

          when i copy paste text it gets highlighted. Fix this.  WTF is with this black highlight ? Fix copy pasting. Some people pay for using this mail service. 

        • Pricing Strategies: #6 Common Mistakes while Configuring Pricing

          "Why does this month's billing feel messy again?" That was the exact line Priya muttered while staring at the spreadsheet full of edited pricing, one-off discounts and mismatched subscription details. Her business was growing, but the pricing machine

        • Publish to LinkedIn via API

          Hi, Is it possible to publish a job opening to LinkedIn (paid job slots) if creating a job opening via api / deluge function? Or is the user required to manually publish via the job boards process? Many Thanks Adrian

        • FSM - Associating and selecting Contacts based on Service Addresses

          Hi FSM team, I've come across an FSM limitation I wanted to share for improvement. I'm currently configuring FSM for a client who provides heating system install and maintenance services. The are often sub contracted by building management companies to

        • 日本語フォントの選択肢拡充についての要望

          日本語フォントの選択肢がとても少ないと感じたことはありませんか？ 多くのアプリ（たとえば Invoice）ではフォントが1種類しかなく、正直あまり使いやすい・見た目が良いとも言えません。 そろそろ、もっと多くの日本語フォントを追加してほしい、そしてすべてのアプリで同じフォント選択肢を使えるようにしてほしいと、私たちユーザーが声を上げる時期だと思います。 ご存じのとおり、現状ではアプリごとにフォント周りの仕様にほとんど一貫性がありません。 みなさん、一緒に要望を出していきましょう！

        • Do Unpublished Products in Shopify Sync to Zoho POS?

          Will an unpublished product in Shopify sync to Zoho POS? I would like to know how Zoho POS handles products that are in draft/unpublished status in Shopify.

        • Problem in Zoho POS frontend ERP.

          We are facing some difficulties in our billing and inventory processes and require your support to resolve them at the earliest. Customer Advance Payments We receive advance payments from customers for upcoming sales. Please guide us on how to record

        • How to create estimates/Invoices with sub-totals

          Every other accounting package can create estimates and invoices with Sub-totals. How can I do that in ZohoBooks?

        • Categorize Items with Item Headers

          Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title.  Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates.  To add an item header: Go to the Estimates, Invoices

        • Emails sent through Bigin are not posting in IMAP Sent folder

          I have set up my email to work from within Bigin using IMAP.  I am using IMAP so I can sync my email across multiple devices - phone / laptop / desktop / iPad / etc.  I want all my emails to populate my email client (outlook & iphone email) whether or

        • Ask the Experts 26: Brighten every customer interaction with Zoho Desk all year long

          Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-End

        • Painfully Slow Zoho mail

          Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and

        • Discount on the transaction level in POS

          "Is it possible to apply a discount on the total bill before tax in Zoho POS?" I want to apply a discount on the total transaction amount in Zoho POS, but the discount should be calculated before the taxes are applied. Is there an option to do this in

        • Zoho DataPrep switching Date Format

          When using a pipeline that is importing Zoho Analytics data into Zoho DataPrep, the month and day of date fields are switched for some columns. For example, a Zoho Analytics record of "Nov. 8, 2025" will appear in Zoho DataPrep as "2025/08/11" in "yyyy/MM/dd"

        • Create Tasklist with Tasklist Template using API v3

          In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to

        • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

          Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use

        • Jobs at multiple locations

          Hi A lot of times we have same job open at multiple locations. So I would like an option where we can create a job and choose multiple locations. Currently we have to create individual jobs for each location. If we can create one job and mention multiple

        • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

          Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with

        • Passing the CRM

          Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

        • Tag Adding Option in Kanban Card Customization Bigin CRM Mobile App

          I would like to request an option to add and display tags on Kanban cards in the Bigin CRM mobile app. This feature would make it easier to categorize deals and quickly identify priorities while working on the go.

        • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

          Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals

        • WhatsApp Voice Message Sending Option in Bigin CRM

          I would like to request a feature that allows users to send WhatsApp voice messages directly from Bigin CRM. This would help improve communication efficiency and make it easier for teams to respond quickly to customer inquiries.

        • CRM: hosting a single html file in Zoho and displaying it as a widget

          I have seen that CRM offers the option of uploading a web project to Zoho itself and displaying it as a widget in CRM. The instructions then talk about setting a development environment with Node and developing an application to upload to Zoho. But I

        • Synchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM

          Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should

        • How to change position button transtition of Blueprint?

          Hi Everyone, Look at my screenshoot, it is possible move the reject button to the right? I couldn't find that setting in the blueprint. Thank you.

        • Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do

          Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsApp

        • Multi file upload

          Hi, I just wonder if one could upload multiple files in one shot, say between one and three files, without adding multiple File Upload fields? Thanks, Alalbany

        • Sorting Descending in a lookup

          I have a case number lookup on multiple forms. I need the most recent added to appear at the top of the lookup or as the list of cases grom it's too much to scroll. Is there a way to have a look up sort descending?

        • Importing customer comments and multiple shipto addresses

          I am evaluating Zoho Books and have most of my data imported with two exceptions: (1) Import customer comments - in my current system I have several comments of different types, and I need to bring these into Zoho. Preferably Books customer records, but

        • Can we add custom fields to portal community profiles?

          How do we add custom fields to our profile pages in our portal community? If we have the ability to add custom fields, will we be able to access those fields via API? We want to use our Desk community in our help portal as our primary community and would

        • Auto-upload Creator Files to WorkDrive

          Hi everyone, I’m working on a workflow that uploads files from Zoho Creator to specific subfolders in Zoho WorkDrive, as illustrated in the attached diagram. My Creator application form has two multi-file upload fields, and I want—on successful form submission—to

        • Asap Widget 2.0

          Where's the documentation for the new ASAP widget? https://www.zoho.com/desk/developers/asap/#introduction this one is outdated How can we dynamically navigate between different views? How can we prefill ticket forms using ASAP 2.0?

        • Update date & time when a cell is edited

          Hi All, I am desiring to have a cell update with the current date and time when another cell is edited. Any ideas?  Thank you

        • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

          Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

        • Can the Trigger be changed?

          I'm afraid I already know the answer, but here goes... After activating a workflow (under Campaigns > Automations), Then later choosing to Edit the workflow, Can the Workflow's Trigger be changed? Currently the entire Trigger section + options are gone

        • Marketer's Space: Proven tips to improve open rates – I

          Hello Marketers! Welcome back to another post in Marketer's Space! In this week's post, we'll discuss the ever-important concept of open rates. This will be a multi-part series, as we have a range of topics to cover. Open rates—which measure the percentage

        • Creating Custom PDF Template from Form

          I am trying to create a custom PDF from form submissions. I have the standard subscription and it indicates that PDF forms are included. I cannot find anywhere to create PDF forms. I try to follow the instructions from here: https://help.zoho.com/portal/en/kb/forms/form-settings/pdf-settings/pdf-editor/articles/creating-your-own-pdf-template#Creating_your_template_from_the_scratch

        • Next Page