Recent Topics
Custom "create meeting" button with more functionality than Zoho currently has?
I'm looking for a little help/direction in how to do this. Even just some general high level pointers on how this might be able to be done. The current Zoho Meeting Activity functionality is not ideal for my org's workflow. I'd like to try and create
Zoho People how do i view the history of leave taken
Hi All What is the report that i am unable to view the history of the leave taken for an individual and team?
Can i adjust the size of the signature logo in my Invoice Template Setting?
I'm in the invoice template edit session and after I uploaded my company chop onto the signature section, i found it too large. Anyone knows if i can adjust the size of this?
Canvas and calendar
Is it possible to have a canvas view that shows say a contacts details with the meetings calendar on the same page?
Share option missing in Canvas Home View in Sandbox
Hi, I've been setting up a Canvas Home View in our Sandbox environment and noticed that the Share option is missing from the three-dot menu on a created Home View Canvas. Steps to reproduce: 1. Open Sandbox environment 2. Go to Setup → Customization →
Client Portal Public views
I want to set the default custom view [Open Project] when entering the Custom Module in the Client Portal. However, the custom view I created is not available in the Public Views menu. Pic 1. The Public views of Client Portal Pic 2. The setting of custom
Compensatory
Hi Team, I am currently unable to customize the Comp-Off date in Zoho People, despite having admin access. Could you please assist in identifying the reason for this restriction and help me resolve the issue? Looking forward to your support.
Do Not Apply Kanban/List View Globally and Allow Per-Project View Settings
Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding the behavior of view settings (List vs. Kanban) in Zoho Projects. Current Behavior: At the moment, when changing the Issue view (for example, switching
Creator limitations
Hi all, A couple of weeks ago I found an article here, I think from somebody from Zoho, describing the limitations of Zoho creator in the comprehensive over you, at the same time really going deep into the details. Now I can't find it back, can anybody
Multi-Book Accounting Support in Zoho Books
Currently, businesses that operate multiple entities, regions, or divisions need to maintain separate Zoho Books instances or resort to manual consolidation processes. This creates significant operational friction and increases the risk of errors. PROBLEM:
Create/Update Deal with Pipeline value cannot use Deluge, only RESTAPI
Hi everybody, it has been a long time since I posted a topic. Today however, warrants a comeback as I personally think that this information would be beneficial for the community. If you are looking to update or create a deal and want to specify a pipeline,
Scheduled and Automated Report Delivery from Zoho Projects
Zoho Projects has useful reports including task reports, timesheet summaries, and workload charts. However, there is currently no way to schedule these reports to be automatically delivered to stakeholders on a recurring basis. This means: Project managers
API method to get activity feed in Recruit
Hi community, I'm trying to figure out - is there any API method tto get information about datetime when Recruit/Candidates record tag where added?
Fetch Activity log data using api
Hi, I am new to Zoho. I have tried to find api to fetch 'Activity log' data in Zoho recruit, but couldn't find anything so far. Is there any way to fetch 'Activity log' data through any api in Zoho recruit?
How to Initiate WhatsApp Message on SalesIQ?
I've just activated a Business WhatsApp phone number through SalesIQ because of its touted omnichannel chat approach. Sounds exciting. I understand that when a customer sends me a WA message, I can reply to it on SalesIQ and keep the chat going, perfect.
Dark Mode for ZOHO Recruit
Please make a dark mode for ZOHO Recruit. The white is SO BRIGHT!
When a ticket is merged, the merged ticket's link should redirect to the remaining ticket.
Zoho Desk deletes merged tickets. Which is not ideal. The issue is if you have a link bookmarked, or even in your inbox from a ticket that was merged, when you visit you receive an error because merging tickets actually deletes the ticket that was merged.
Business Day Logic Update: More Accurate Scheduling for Your Workflows
Hello everyone, We’re improving how business-day calculations work in workflows, especially when triggers happen on weekends. This update ensures that offsets like +0, +1, and +2 business days behave exactly as intended, giving you clearer and more predictable
Multiselect lookup in subform
It would be SO SO useful if subforms could support a multiselect look up field! Is this in the works??
Record-Level Cliq Conversations Inside Zoho CRM
It would be extremely useful to bring the Zoho Projects + Cliq conversation experience into Zoho CRM records. Today, in Zoho Projects, each project or task can have its own related chat conversation through Cliq, allowing team members to discuss that
Global "Search" in FSM
I'm missing the global Search function like in CRM. This should save us a lot of time. We don't now upfront if the customer is a Contact or a Company. So now we have to guess in what module to start a search/filter. Also looking up an address, phone number,
No option to add Tags as a Column in a view...
When Creating/Editing a View in Zoho Desk, you can add any column/data point from the ticket you'd like, EXCEPT Tags. This is a problem. Tags store important data. Being able to display it in a view is important...Please fix this.
Zoho Desk - Support Plan by Time Log Hours
Hi Desk Team, When creating a Support Plan, it would be great to have an option under Plan Type for Time Based Plan. This would be based on the number of work logs created for a customer account. It's very common to offer a support contract which has
Data types inconsistent
The issue is a nutshell. Export customer data from Bigin into zoho sheet. Create a simple flow that any addition or update in sheet is synced back to Bigin. You would of thought the data type of the data exported from Bigin would be consistent with the
Zoho Books/Inventory - Restrict Items With Pricebook
Hi Zoho Team, I'm trying to address as use case where a client needs to restrict which products certain customers can purchase. I have been able to find a way to do this based on the current Zoho Books or Zoho Inventory configuation. My feature request
Auto-Sync Field of Lookup Values When Parent Record Changes
Hi Zoho Team, Currently, when you use a "Field of Lookup" in Zoho CRM, the value is captured as a snapshot at the time the lookup is set. If the parent record is later updated, the Field of Lookup value on the child record does NOT update and stays stale.
ZOHO Reports - Filter Logic?
Hi, I need a way to apply filter logics such as ((1 AND 2) OR 3). All I can see as of now is a way to enter different AND filters in the respective filter column. But how can I add an OR filter? Any advice would be highly appreciated. Mark
Why are Terms and Conditions / Annexure hidden from the Estimate web page yet allowed to be signed off?
I find the option of adding terms and conditions (TOC) to an estimate useful and I set up the integrated Zoho Sign to require signing the estimate if acceptable. There is one glaring problem, I believe. While those TOC are visible on the PDF version, there is not even a hint of them when a client first opens the estimate. They can see all the math but the details stop at the total amount. There is a link to open that PDF but realistically, not everyone would do it. That red Accept button on top is
T&C acceptance gate before estimate Accept, with audit trail
We had to settle a Florida small-claims case in 2025 because we couldn't prove our customer was bound to the venue clause in our Terms & Conditions. The estimate footer mentioned the T&Cs, and Zoho Books logged the customer's IP and timestamp when they
Add Terms and Conditions and or Customer Notes to Email Template Placeholders
Is it possible to add to the list of Placeholders for email templates the Terms and Conditions and / or Customer Notes? If any of these (or both) are available we can include important information about the transaction right on the email. Thank you.
How to Customize the Member Portal Login Page?
Hi everyone, I am currently using the default member portal login page for Zoho Commerce, but I feel it looks quite plain and doesn’t align well with my brand's style. I would like to make it more visually appealing, possibly by: Adding custom colors
Compliance - ITAR
I was just reviewing your compliances, and noticed you do not have ITAR certification. Is this a certification you plan to get, if so what's the timeline? We currently use ZOHO for analytics, but some of your apps we cannot use due to your lack of ITAR
UK MTD -- do we really need to map accounts every time we finalise a quarterly report?
Hi, I've been using Books for years as a sole trader in the UK and been very happy with it overall. I was expecting that their implementation of features for MTD was going to be seamless and helpful. Unfortunately, it seems very bare bones and unclear.
How can I get the email of Added_User of each record of the form
I notice that for each record in the form, there's a Added_User field automatically. this field value is the name of the user who added the record. My question: Is there any convenient way to get the registration email of the user who added the record?
ZOHO Caching issue.
Hello, I read through the forum, and noticed that many people have raised this issue before, but there is no solution yet. When a new record is created using the APIs, the record does not get indexed right away, and therefore searchRecords does not return
Lead import only imported 15 records
I have an 82k .CSV file with over 500 records. I imported leads and only got 15 records. I tried it again and got the same 15 records. I'm on the free account.
Using Calendly and Google Calendar with Zoho CRM Calendar (Double Meeting Invites and GMT Issues)
Can others please provide what works for their set-up between Google Calendar, Calendly, and Zoho CRM Calendar? Thank you in advance. (We don't use Zoho Calendar. Yes, their names are confusing! We use the calendar in Zoho CRM Calendar.) Our Current Set-up:
The in between line spacing management
In the Microsoft Word, when we write something there is a tool from where we can manage the line spacing. Here in writer app in mobile it is by default 1.5. I request Zoho Team to give the option from where I can control Line Spacing, Remove space between
Nested notebooks
Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
Desktop app doesn't support notecards created on Android
Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to
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