ZOHO Flow Issue - CRM to Cliq

ZOHO Flow Issue - CRM to Cliq

Hi All,
I'm trying to create an automation where a cliq message is sent when a field is changed in ZOHO CRM (accounts).To be more specific we have a mood field for our clients and I want to notify the team in cliq when a clients mood is changed to unhappy in the CRM. The flow seems easy but I can't seem to make it work. Any help is appreciated.

Screenshots are attached!

-M



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