Zoho Payroll | Quarterly Product Updates For 2024

Zoho Payroll | Quarterly Product Updates For 2024

As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined functionalities, each enhancement aims to simplify your day-to-day payroll operations.



Zoho Payroll - Zoho Sales IQ Integration  

In today's fast-paced world, effective communication and instant support are crucial for employers and employees. That's why we're excited to introduce the Zoho Payroll - Zoho Sales IQ integration, designed to streamline communication and support between you and your employees in the employee portal.

How? The integrations enables your employees to reach out to you in real-time for queries or concerns regarding payroll via chat or call, from the Zoho Payroll employee portal ensuring immediate support.

That's not all. You can also attach relevant help documents and frequently asked questions (FAQs) are readily accessible within the chat interface. You will also be able to automate conversations with the enterprise-ready AI Sales IQ chatbot platform.






Introducing Ohio state support (Early Access)  

We're thrilled to announce the latest addition to Zoho Payroll's US edition: support for the Ohio state. This update ensures that businesses operating in Ohio can effortlessly navigate the intricacies of payroll management specific to this region.
Note: Currently, Zoho Payroll is tailored to support businesses operating within a single state. We understand that operating across multiple states presents unique challenges, and while we're continuously enhancing our platform, multi-state support is not yet available.
Here's the list of all the states we support in US:
  • California
  • Florida
  • Illinois
  • Kansas
  • New Hampshire
  • New York
  • North Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Alaska (Early Access)
  • Georgia (Early Access)
  • Minnesota (Early Access)
  • Montana (Early Access)
  • Nevada (Early Access)
  • North Dakota (Early Access)
  • South Carolina (Early Access)
  • Wyoming (Early Access)
  • Wisconsin (Early Access)
  • Virginia (Early Access)
  • Ohio (Early Access)
If you'd like to access Zoho Payroll for your business in the Ohio state or the other states in the early access mentioned above, submit a request, and we'll enable it for you. And yes, we are working on a lot more states, and we'll share it with you in this space.

Edit FUTA Rate 

You now have the option to edit the FUTA rate in the Taxes section of Zoho Payroll, according to your specific requirements, ensuring accuracy and compliance.


Notable Enhancements in India and UAE:

1) Import/Export Tax Regime Preferences of Employees 

Now, you can import and export tax regime preferences for your employees in bulk via CSV or XLS files, eliminating the need for manual entry for every employee. 

Here's a sample CSV file which you can use as a reference for the import file you upload in Zoho Payroll.



2) View Pre-Tax Deductions/Benefits in the Employee Portal [IN, UAE]

Your employees can now view the pre-tax deductions or benefits  in the salary structure section of the employee portal.

3) Enhanced Filtering Options

We've introduced new filters in the employee list page. Users can now filter employees based on their work location, department, and designation, streamlining the search process for specific criteria. Similarly, in the Approvals section, for proof of investments, users can now filter employees based on their tax regime, whether it's old or new, allowing for more efficient management of investment approvals.

4) Annual CTC Projection

You now have the ability to project employee CTC details annually. By default, users can view monthly earnings, gross pay, and CTC. Click Show Yearly Projection to reveal the annual projection, providing comprehensive financial insights at your fingertips.

5) Petty Cash Account for Employee Payments 

Organisations using the Zoho Payroll-Zoho Books integration to post journal entries for their payroll, can nowselect petty cash as the designated account for employee payments.

6) Cost of Goods Sold Account for Payroll Earnings

Another enhancement for users utilizing the Zoho Payroll-Zoho Books integration, is the capability to select Cost Of Goods Sold as the credit account for syncing payroll earnings.

7) Customizable Headers and Footers for Payslips (Early Access)

You can now personalize the headers and footers of the payslips sent to your employees. Customize important details such as company logo, address, and contact information in the header while adding legal disclaimers or special messages in the footer. With placeholders and other customization options available, you have full control over the look and feel of your employees' payslips.



Dive into our What's New page if you'd like to see all the features and enhancements we've released so far. 

That's a wrap for now! We are always eager to hear your suggestions so we can help you better. If you have a feature request, please share it in the comments below.

If you require assistance, please write to us at support@zohopayroll.com, and we'll get back to you. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team


      • Sticky Posts

      • Zoho Payroll | Quarterly Product Updates For 2024

        As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
      • Introducing Academy 🎉: your go-to hub for all things payroll

        Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

        • Recent Topics

        • API question - adding a thread to an existing ticket

          Hi Is there an API function for the customer to add to an existing ticket thread? example, customer puts in new support ticket. support replies and ask for more details. customer replies with more details -what api function is used for this (will add record append to same ticket number?) Thanks
        • search and Smart Bar both missing in Mail

          One of the users on my account does not have the search bar at the top right or the Smart Bar at the bottom left of the desktop Mail app. Any ideas how to get those back?
        • Python - code studio

          Hi, I see the code studio is "coming soon". We have some files that will require some more complex transformation, is this feature far off? It appears to have been released in Zoho Analytics already
        • Why is Zoho Meeting quality so poor?

          I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
        • Hide fields only for creation

          Hello, I'd like to hide some fields only during the creation of a contact in Zoho CRM. In fact I have some fields that are automatically calculated thanks to an automation, so when my users create a contact I don't want them to fill those fields. I know
        • Items Below Reorder Point Report?

          Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
        • Qwen as the default open source Generative AI model for Zia

          Hello everyone, Zia Generative AI is transitioning from Llama (8B parameters) to Qwen (30B parameters) as the default model. This means that users who were using Llama as a GenAI service will now use Qwen. This upgrade was made with a vision to enhance
        • Calendar week view: Today + 6

          Is there anyway to have the calendar change dynamically based on the date? Due to the amount of events, we only display a week at a time, but towards the end of the week, we can no longer see ahead to next week (without changing it manually every time).
        • E-Invoicing in Belgium with Zoho Billing

          Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing works
        • How to restrict user/portal user change canvas view

          Hi , I would like to restrict user / portal user change their canvas view because I hide some sensitive field for them. I dont want my user switch the canvas view that do not belong to them But seems Zoho do not provide this setting?
        • E-Invoicing in Belgium with Zoho Books

          Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing
        • E-Invoicing in Belgium with Zoho Inventory

          Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing Works
        • Enhancement Request for Multi-Asset Work Order Feature

          Hello Latha, Thank you for your continued support. The multi-asset Work Order feature is extremely helpful. I did some testing based on our requirements, and during the process, I noticed a few areas where we need your team’s support to improve the feature
        • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

          Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
        • Weekly Tips : Make collaboration effortless with Whiteboard in Zoho Mail

          Working with your team often means switching between emails, notes, and other applications just to explain an idea. Maybe you are trying to sketch a layout, plan a workflow, or quickly brainstorm ideas—with text alone, things can get confusing. So how
        • Add Option to Mass Dispatch by User

          Hello! We are using the dispatch console to dispatch service appointments to our service ressources. Right now, the process is our dispatcher verifies each ressource's route for the day and dispatches it after validation. Sadly, there doesn't seem to
        • Introducing parent-child ticketing in Zoho Desk [Early access]

          Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
        • Error AS101 when adding new email alias

          Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
        • How to add to Subforms via Zapier with Zoho Writer?

          I have the following layout for a Zoho Writer Document. As you can see there is a repeating subform taking in "Items". I am trying to make a Zapier integration with it, and I can see there is 1 field saying: "Items", but it does not specify how I'm supposed
        • Contrôles administratifs granulaires : un atout pour la sécurité des e-mails

          La moindre erreur dans votre système de messagerie peut coûter très cher à votre entreprise, tant en argent qu’en conformité et en image de marque. Pour beaucoup d’organisations, ce risque est bien réel. Les e-mails véhiculent quotidiennement des informations
        • Include the "Added Email ID" to the Filters of a Report

          Hi, With a Report and lots of entries, a normal thing is to filter entries by the submitter, but that is not included in the Auto Filter of Reports and you can't add a custom filter to a Report without specifying the actual value. I would like to be able
        • Marketer's Space: Why mobile optimization deserves a place in your email strategy

          Hello Marketers, Welcome back to Marketer's Space! Today, we'll talk about the importance of creating mobile-friendly email designs. While mobile phones were once used only to make phone calls, today they're used for almost everything, including texting,
        • Collections Management: #6 Realign Customers who gets back In-Term

          Arun stared at the subscription list on his dashboard. Another account had just been moved to Cancelled status after completing the whole dunning process. Nothing unusual, just that payment failures happen, retries fail, and cancellation is the expected
        • Zoho Mail IP Blacklist

          I need problems with send mails: Error: junk mail rejected - sender4-op-o10.zoho.com 136.143.188.10, is in RBL. Spamcop. Please remove FQDN for blacklist. Regards.
        • I can receive but not send emails

          Hello, I've been not able to send emails for almost a year now. I been using alternate email to do this. I want to know how to fix this so I can use my zoho account normally again.
        • Setting checkbox value on template in Sign from Creator

          Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":
        • The challenge of 24/7 connectivity: Being present and meeting customer expectations

          Before television entered our homes, radio was our window to the world. We had to tune carefully to catch voices from distant places. When television arrived, the world began to grow smaller. We can watch rocket launches, see the goal that wins our favorite
        • How to download all attachments from inbox, send, other folders in one go

          Hi All, Appreciate if anyone could help me with steps for below requirement. How to download all attachments from inbox, send, other folders in one go. Even mapping to new folder will help me. Thanks in advance.
        • Recruit paid support?

          Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting to
        • Cannot connect mail accounts to Thunderbird

          Hi Support - I'm attempting to add my mail accounts to Thunderbird but I'm getting an unable to login to server error. I tried to use the password associated with my account I received the unable to login error. So I went into Zoho Accounts and generate
        • Alias Email Id already exists

          Hi, I just verified my domain sesque (dot) com and now I am trying to create the admin account using admin (at) sesque (dot) com, but I am getting an error saying "Alias Email Id already exists". I used to have another Zoho account with this email address,
        • Unable to connect to smtp server, connection timed out

          Hi Team, I am facing below issue, while sending out emails from thunderbird client. It used to work, facing this issue from morning. Error: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.zoho.com
        • javax.mail.authenticationfailedexception 535 authentication failed

          Hi, I am facing 535 authentication failed error when trying to send email from zoho desktop as well as in webmail. Can you suggest to fix this issue,. Regards, Rekha
        • Issue with Creator's IF logic

          Hi, I found the following code produces unexpected results: if(-1.0 < 0.0000000) {       info "True"; } else {       info "False"; } if(-1.0 < 0.000000) {       info "True"; } else {       info "False"; } The output returned is: False True However, the
        • Kaizen #217 - Actions APIs : Tasks

          Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
        • Client Portal ZOHO ONE

          Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
        • Zoho Creator customer portal users

          Hi, I'm in a Zoho One subscription with our company. I'm running a project now that involves creating a Zoho Creater application and using the Zoho Creator Customer Portal.  At most we need 25 customer portal users. In our Zoho One plan we only get 3
        • DKIM Verification Failed (Namecheap)

          Hi! I have already set up the TXT records in Namecheap but I keep getting the "Verification Failed" pop up. Was wondering if I'm the only one who has this problem and can anyone help me with this? Thanks!
        • Emails stuck in Queue

          Hi there, Since yesterday I have a few out going emails stuck in a queue. It say it will auto retry sending however nothing is happening. It seems to be affecting roughly 50% of my outgoing emails. Please help Thanks
        • Soft Bounce from transational emails from BREVO (Sendinblue)

          I manage the website of a client who uses your EMAIL service for the domain floranativadobrasil.com. And I use the BREVO email service, previously called SendinBlue, to send transactional emails about events specific to the website. All emails sent to
        • Next Page