Zoho Payroll's Year in Review 2024

Zoho Payroll's Year in Review 2024

As we roll into 2025, we'd like to pay tribute to all the milestones we hit in 2024! From releasing out new features that streamlined your workflows to updates that made payroll management smoother, we’ve had a prolific year—all while keeping you, our valued users, at the heart of our work.

Zoho Payroll's Year in Review 2024

Here’s a quick rundown of some of the important updates:

Major Updates

In 2024, we expanded Zoho Payroll’s capabilities across the US, making significant progress in payroll management and compliance. Here's what’s new:

  • Single-state support for all 50 US states
  • Automated tax payments and filings
  • Digital collection of Form W-4 from employees

Additional Features

  • Support for Cafeteria Benefit plans
Visit our Features page for a full list of updates.



New Modules

This year, two new modules joined the Zoho Payroll ecosystem:

  • Leave and Attendance (India 🇮🇳): Simplify leave and attendance tracking with centralized management tools that ensure compliance with labor laws and streamline employee records.  Read Help Document



Documents Hub

  • Documents (US 🇺🇸) (Early Access): A dedicated hub to organize and manage employee and company documents efficiently.


New Features

This year, we introduced several exciting features to enhance payroll efficiency:

For India 🇮🇳
  • Custom Fields for Loan Module: Enhance the Loans module by adding additional details with custom fields. If the default options in Zoho Payroll don’t meet your requirements, you can easily create custom fields. To set this up, navigate to Settings > Preferences > Loans, and choose Custom Field.


For UAE 🇦🇪

  • Resettlement Payroll (Early Access): In some cases, employees may be exited from their positions without receiving their due compensation. With the Resettlement Payroll feature in Zoho Payroll, you can efficiently process payroll for exited employees who were not accurately compensated at the time of exit. Read Help Document
  • Rehire Employees: Simplified the process of rehiring employees who exited within the past year.


  • Expiring Documents Reminder: Automatic notifications to stay ahead of document renewal deadlines.
For India 🇮🇳 and UAE 🇦🇪
  • Flexible Earnings Calculation: Customize calculations based on CTC, gross salary, or custom formulas.


  • Skip Payroll: If there are no eligible employees in a payroll cycle, you can now choose to skip that payroll.

For US 🇺🇸

  • Off-Cycle Payroll (Early Access): Issue payments outside regular pay schedules for corrections or non-regular earnings. Specifying a pay period is mandatory and must align with your organization's pay frequency (weekly, biweekly, monthly, semi-monthly, or quarterly). Read Help Document.
  • Bonus Payroll (Early Access): Process bonus payments without specifying a pay period. Read Help Document
  • Quarterly Pay Schedule: Effortlessly process payroll once every three months.


New Integrations with Zoho Payroll

Zoho Payroll integrated with more tools this year to help you manage payroll seamlessly:

Zoho Analytics Integration (India 🇮🇳): By integrating Zoho Analytics with Zoho Payroll, you can harness advanced analytical tools to visualize and interpret your payroll data. This powerful integration enables you to make more informed decisions and plan strategically. Read Help Document

Zoho Expense Integration (US 🇺🇸): This integration allows you to:
  • Process business expense reimbursements for employees
  • Include salary payments in the reimbursement process



New Reports Added This Year

We introduced several new reports to streamline payroll management:

  • Gratuity Liability Report by Day (UAE 🇦🇪): Generate detailed gratuity liability reports for any date you choose. This feature provides essential insights, including the latest basic pay, years in service, and gratuity amounts for exited employees.  Read Help Document
  • Annual CTC Projection (India 🇮🇳): Better visibility into annual compensation for budgeting.


Updates in the Employee Portal

Here are the latest updates:

  • Group reimbursements by filter (India 🇮🇳): With the new Group By filter on the Reimbursement Claims page, employees can now organize claims by Reimbursement Type or Bill Date. This enhancement helps employees quickly locate and manage specific claims.
  • Pre-tax deductions and benefits: Employees can now view these in their salary structure. (India 🇮🇳 and UAE 🇦🇪)
  • Form W-2 via email: Employees can now opt in to receive this form by the end of every tax year. (US 🇺🇸)

Enhancements to Mobile Apps

Payroll on the go got better for employees. Here are the enhancements made to the Zoho Payroll mobile apps:
  • Subordinates List (India 🇮🇳): Reporting Managers can now view a list of their direct and indirect subordinates.
  • Subordinates Details (India 🇮🇳): Reporting Managers can access detailed information about their subordinates, including Profile Information, Salary Structure, Loan Information, and Attendance details.
  • Loan Approvals (India 🇮🇳): You can now set up an approval process for the Loans module. Once the approval flow is configured, employees must submit each loan to the assigned approver as a request.


 

Our First User Group Meetup

2024 marked our first Zoho User Group (ZUG) Meetups for Zoho Payroll across multiple cities in India! We connected with our community to:

  • Share insights
  • Demonstrate features
  • Learn from our users

Missed it? Don’t worry—we’ll host more in 2025. Stay tuned to our community page for updates.




Explore Updates and Features

To explore a full list of updates and features designed for you, visit our What’s New page for:




As we wrap up 2024, we’re filled with gratitude for your continued trust and support. We look forward to continuing to simplify payroll management for you in the year ahead.

Thank you for being part of the Zoho Payroll journey!


With a shared purpose,
The Zoho Payroll Team

 






        • Recent Topics

        • Help Center IFrame Issue

          I have had a working Help Center on my website using an iframe for a while. But now for some reason the sign in page gets a refused to connect error. Can someone please help. If I go to the url manually it works correclty
        • Staff rules

          Hi! Do you people know what are the default staff rules when a new booking is created? We have two staff members in my team (me as the admin, and my employee). As we share the same services, I'm wondering how Zoho will pick the staff for new apointments.
        • Comment Templates

          Is it possible to add a template option for comments? We have some agents in the process who's responses require a pre-formatted layout. It would be incredibly handy to have a template for them where they can insert the template and then add their responses
        • [ZohoDesk] Improve Status View with a new editeble kanban view

          A kanban view with more information about the ticket and the contact who created the ticket would be valueble. I would like to edit the fields with the ones i like to see at one glance. Like in CRM where you can edit the canvas view, i would like to edit
        • Adding Markdown text using Zoho Desk API into the Knowledge Base

          Hi Zoho Community members, We currently maintain the documentation of out company in its website. This documentation is written in markdown text format and we would like to add it in Zoho Knowledge Base. Do you know if there is REST API functionality
        • An Exclusive Session for Zoho Desk Users: AI in Zoho Desk

          A Zoho Community Learning Initiative Hello everyone! This is an announcement for Zoho Desk users and anyone exploring Zoho Desk. With every nook and corner buzzing, "AI's here, AI's there," it's the right time for us to take a closer look at how the AI
        • Shared values: From classroom lessons to teaching moments in customer service

          While the world observes Teachers’ Day on October 5, in India, we celebrate a month earlier, on September 5, to mark the birth anniversary of Dr. Sarvepalli Radhakrishnan, a great teacher, renowned scholar, educationist, and advocate for empowerment.
        • Export to excel stored amounts as text instead of numbers or accounting

          Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
        • Auto Capitalize First Letter of Words

          Hi I am completely new to ZOHO and am trying to build a database. How can i make it when a address is entered into a form field like this: main st it automatically changes is to show: Main St Thank You
        • Follow-up emails via Workflow Automation not staying in the same thread

          Dear Zoho Support Team, I am currently using Workflow Automation in Zoho Campaigns to send follow-up emails. In my test case, I noticed the following behavior: All emails in the automation have the same subject line. If the follow-up email is sent within
        • Update application by uploading an updated DS file

          Is it possible? I have been working with AI on my desktop improving my application, and I have to keep copy pasting stuff... Would it be possible to import the DS file on top of an existing application to update the app accordingly?
        • Send / Send & Close keyboard shortcuts

          Hello! My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly. It seems like the keyboard shortcuts in Desk are only for
        • Image Upload Field | Zoho Canvas

          I'm working on making a custom view for one of our team's modules. It's an image upload field (Placement Photo) that would allow our sales reps to upload a picture of the house their working on. However, I don't see that field as a opinion when building
        • Create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM

          How to create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM? I was able to do a view in CRM based on customer that registered to an event, but I don't seems to be able to include the filter
        • Custom Button Disappearing in mobile view | Zoho CRM Canvas

          I'm working in Zoho CRM Canvas to create a custom view for our sales team. One of the features I'm adding is a custom button that opens the leads address in another tab. I've had no issue with this in the desktop view, but in the mobile view the button
        • Zoho Desk blank page

          1. Click Access zoho desk on https://www.zoho.com/desk/ 2. It redirects to https://desk.zoho.com/agent?action=CreatePortal and the page is blank. Edge browser Version 131.0.2903.112 (Official build) (arm64) on MacOS
        • Clearing Fields using MACROS?

          How would I go about clearing a follow-up field date from my deals? Currently I cannot set the new value as an empty box.
        • I hate the new user UI with the bar on the left

          How can I reverse this?
        • Office 365 and CRM mail integration: permission required

          Has anyone run into this weird problem? My email server is Office 365. When I try to configure Zoho CRM to use this server, a Microsoft popup window opens requesting user and password. After entering that, I get a message in the Microsoft window saying
        • Field Not Updating in FSM Script - Service and Parts module.

          Dear Team, I am reaching out regarding a script I have implemented in Zoho FSM to automate the calculation of the End of Service date based on the End of Sale date in the Service and Parts module. Overview of the script: Fetches the End_of_Sale__C and
        • Question regarding import of previous deals...

          Good afternoon, I'm working on importing some older deal records from an external sheet into the CRM; however, when I manually click "Add New Deal" and enter the pertinent information, the deal isn't appearing when I look at the "Deals" bar on the account's
        • Client Script also planned for Zoho Desk?

          Hello there, I modified something in Zoho CRM the other day and was amazed at the possibilities offered by the "Client Script" feature in conjunction with the ZDK. You can lock any fields on the screen, edit them, you can react to various events (field
        • One person/cell phone to manage multiple accounts

          Hi. I have a personal Free account to keep my own domain/emails. Now I need to create a Business account to my company's own domain, but I have only one mobile phone number I use to everything. How do I do to manage this? Can I manage a Free domain and
        • Simplified Call Logging

          Our organization would like to start logging calls in our CRM; however, with 13 fields that can't be removed, our team is finding it extremely cumbersome. For our use case, we only need to record that a call happened theirfor would only need the following
        • Tracking KPIs, Goals etc in People

          How are Zoho People users tracking employee targets in People? For example, my marketing assistant has a target of "Collect 10 new customer testimonials every month". I want to record attainment for this target on a monthly basis, then add it to their
        • Zoho Desk: Ticket Owner Agents vs Teams

          Hi Zoho, We would like to explore the possibility of hiding the ‘Agents’ section within the Ticket Owner dropdown, so that we can fully utilise the ‘Teams’ dropdown when assigning tickets. This request comes from the fact that only certain agents and
        • CRM limit reached: only 2 subforms can be created

          we recently stumbled upon a limit of 2 subforms per module. while we found a workaround on this occasion, only 2 subforms can be quite limiting in an enterprise setting. @Ishwarya SG I've read about imminent increase of other components (e.
        • Can not Use Attachment Button on Android Widget

          this always pops up when I touch the attach button on android widget. going to settings, there is no storage permission to be enabled. if I open the app, and access the attach feature there, I can access my storage and upload normally.
        • How do I filter contacts by account parameters?

          Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
        • Can I add Conditional merge tags on my Templates?

          Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
        • Zoho Notebook Sync problem

          I'm facing a problem with syncing of notebook on android app. It's not syncing. Sometimes it syncs after a day or two.  I created some notes on web notebook but it's not syncing on mobile app. Please help!!!!
        • Kaizen #190 - Queries in Custom Related Lists

          Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss yet another interesting enhancement to Queries. As you all know, Queries allow you to dynamically retrieve data from CRM as well as third-party services directly within
        • Custom Fonts in Zoho CRM Template Builder

          Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if
        • Announcing new features in Trident for Mac (1.24.0)

          Hello everyone! Trident for macOS (v.1.24.0) is here with interesting features and thoughtful enhancements to redefine the way you plan and manage your calendar events. Here's a quick look at what's new. Create calendar events from emails. In addition
        • Need Easy Way to Update Item Prices in Bulk

          Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices
        • Vendor Master Enhancements for Faster Purchase Entry

          I’d like to suggest a few features that will improve accuracy and speed during purchase voucher entry: Automated Item Tax Preference in Vendor Master Add an option to define item tax preference in the vendor master. Once set, this preference should automatically
        • Mass Mail Statistics - Number of unsent emails

          How do I find out which emails were not sent?
        • Button to add product to cart

          Is there a way to have a button on a page, that when clicked, will add Qty 1 of a product to the cart?
        • Est-il possible d'annuler l'envoi d'un mail automatique ?

          Bonjour, Lorsque je refuse un candidat, il reçois un mail dans les 24h pour l'informer que sa candidature n'est pas retenue. J'ai rejeté un candidat par erreur. Savez-vous s'il possible d'annuler l'envoi de ce mail ? Merci d'avance pour votre aide.
        • Is it possible to hide fields in a Subform?

          Since layout rules cannot be used with Subforms, is there another way, or is it even possible, to hide fields in a subform based on a picklist fields within said subform? For example, if the Service Provided is Internet, then I do not want to see the
        • Next Page