Zoho Payroll's Year in Review 2024

Zoho Payroll's Year in Review 2024

As we roll into 2025, we'd like to pay tribute to all the milestones we hit in 2024! From releasing out new features that streamlined your workflows to updates that made payroll management smoother, we’ve had a prolific year—all while keeping you, our valued users, at the heart of our work.

Zoho Payroll's Year in Review 2024

Here’s a quick rundown of some of the important updates:

Major Updates

In 2024, we expanded Zoho Payroll’s capabilities across the US, making significant progress in payroll management and compliance. Here's what’s new:

  • Single-state support for all 50 US states
  • Automated tax payments and filings
  • Digital collection of Form W-4 from employees

Additional Features

  • Support for Cafeteria Benefit plans
Visit our Features page for a full list of updates.



New Modules

This year, two new modules joined the Zoho Payroll ecosystem:

  • Leave and Attendance (India 🇮🇳): Simplify leave and attendance tracking with centralized management tools that ensure compliance with labor laws and streamline employee records.  Read Help Document



Documents Hub

  • Documents (US 🇺🇸) (Early Access): A dedicated hub to organize and manage employee and company documents efficiently.


New Features

This year, we introduced several exciting features to enhance payroll efficiency:

For India 🇮🇳
  • Custom Fields for Loan Module: Enhance the Loans module by adding additional details with custom fields. If the default options in Zoho Payroll don’t meet your requirements, you can easily create custom fields. To set this up, navigate to Settings > Preferences > Loans, and choose Custom Field.


For UAE 🇦🇪

  • Resettlement Payroll (Early Access): In some cases, employees may be exited from their positions without receiving their due compensation. With the Resettlement Payroll feature in Zoho Payroll, you can efficiently process payroll for exited employees who were not accurately compensated at the time of exit. Read Help Document
  • Rehire Employees: Simplified the process of rehiring employees who exited within the past year.


  • Expiring Documents Reminder: Automatic notifications to stay ahead of document renewal deadlines.
For India 🇮🇳 and UAE 🇦🇪
  • Flexible Earnings Calculation: Customize calculations based on CTC, gross salary, or custom formulas.


  • Skip Payroll: If there are no eligible employees in a payroll cycle, you can now choose to skip that payroll.

For US 🇺🇸

  • Off-Cycle Payroll (Early Access): Issue payments outside regular pay schedules for corrections or non-regular earnings. Specifying a pay period is mandatory and must align with your organization's pay frequency (weekly, biweekly, monthly, semi-monthly, or quarterly). Read Help Document.
  • Bonus Payroll (Early Access): Process bonus payments without specifying a pay period. Read Help Document
  • Quarterly Pay Schedule: Effortlessly process payroll once every three months.


New Integrations with Zoho Payroll

Zoho Payroll integrated with more tools this year to help you manage payroll seamlessly:

Zoho Analytics Integration (India 🇮🇳): By integrating Zoho Analytics with Zoho Payroll, you can harness advanced analytical tools to visualize and interpret your payroll data. This powerful integration enables you to make more informed decisions and plan strategically. Read Help Document

Zoho Expense Integration (US 🇺🇸): This integration allows you to:
  • Process business expense reimbursements for employees
  • Include salary payments in the reimbursement process



New Reports Added This Year

We introduced several new reports to streamline payroll management:

  • Gratuity Liability Report by Day (UAE 🇦🇪): Generate detailed gratuity liability reports for any date you choose. This feature provides essential insights, including the latest basic pay, years in service, and gratuity amounts for exited employees.  Read Help Document
  • Annual CTC Projection (India 🇮🇳): Better visibility into annual compensation for budgeting.


Updates in the Employee Portal

Here are the latest updates:

  • Group reimbursements by filter (India 🇮🇳): With the new Group By filter on the Reimbursement Claims page, employees can now organize claims by Reimbursement Type or Bill Date. This enhancement helps employees quickly locate and manage specific claims.
  • Pre-tax deductions and benefits: Employees can now view these in their salary structure. (India 🇮🇳 and UAE 🇦🇪)
  • Form W-2 via email: Employees can now opt in to receive this form by the end of every tax year. (US 🇺🇸)

Enhancements to Mobile Apps

Payroll on the go got better for employees. Here are the enhancements made to the Zoho Payroll mobile apps:
  • Subordinates List (India 🇮🇳): Reporting Managers can now view a list of their direct and indirect subordinates.
  • Subordinates Details (India 🇮🇳): Reporting Managers can access detailed information about their subordinates, including Profile Information, Salary Structure, Loan Information, and Attendance details.
  • Loan Approvals (India 🇮🇳): You can now set up an approval process for the Loans module. Once the approval flow is configured, employees must submit each loan to the assigned approver as a request.


 

Our First User Group Meetup

2024 marked our first Zoho User Group (ZUG) Meetups for Zoho Payroll across multiple cities in India! We connected with our community to:

  • Share insights
  • Demonstrate features
  • Learn from our users

Missed it? Don’t worry—we’ll host more in 2025. Stay tuned to our community page for updates.




Explore Updates and Features

To explore a full list of updates and features designed for you, visit our What’s New page for:




As we wrap up 2024, we’re filled with gratitude for your continued trust and support. We look forward to continuing to simplify payroll management for you in the year ahead.

Thank you for being part of the Zoho Payroll journey!


With a shared purpose,
The Zoho Payroll Team

 






        • Recent Topics

        • Enroll, Script, Win: Hackathon 2025!

          Hello CRM Developers! Are you ready to create some magic with Client Script, Widgets and Functions in Zoho CRM? Let’s make Hackathon 2025 an unforgettable adventure! The Zoho Developer Community Hackathon 2025 is here, and it’s your time to shine! REGISTER
        • Reupload and rename from one field to another field (file upload)

          Hi Everyone, Sorry, i have question to use invoke url for rename and reupload attachments file to another field. Tested on development mode. Zoho C6. Refer to https://www.zoho.com/creator/help/api/v2/upload-file.html look my error notification. Does anyone
        • Zoho Help Desk - Not receiving emails

          Hello… I am on your trial version of help desk… and I am having trouble getting emails from Zoho Help Desk to my MS Outlook Exchange Server… So when a customer sends ticket request I am not getting an email with a notification? I have read your articles
        • Ask the Experts 25: Experience the full spectrum of Zoho Desk’s autumn and spring releases for 2025

          Hello Everyone, We’re on the 25th episode of our ATE series! It's a true milestone in our live community interactions! It’s been an amazing journey since we started in October 2018. Zoho Desk has come a long way, evolving with the support of a wonderful
        • Export History timeline

          Hi, I have an idea, bout zoho desk history of the ticket it would be great if the agent or admin of the zoho desk can export the timeline of the ticket history for agent report or on other matter.
        • Almost all Flows are being queued

          A few days ago I saw one of my Flows status was Queued. This was the first time this had ever happened. Now, almost every Flow that triggers is Queued for at least a few minutes. If I re-trigger the Flow (which causes separate problems) they sometimes
        • Cancellation of written-off invoice

          Hi, Can I know when we cancel the write off (write back), in which FY, the reversal is recorded. It doesn't ask as to when the write off should be cancelled to reflect!. It shouldn't reflect in the year in which the invoice was written off since the Year
        • How Do I Refund a Customer Directly to Their Credit Card?

          Hi, I use books to auto-charge my customers credit card. But when I create a credit note there doesn't seem to be a way to directly refund the amount back to their credit card. Is the only way to refund a credit note by doing it "offline" - or manually-
        • No horizontal scroll bar in reports

          Hi support team, I created a pivot table report which contains many columns (in my application about 15). The problem is that there is no bottom scroll bar to display colums that does not fit within the browser page. I saw that it was possible to resize colums, but colums sizes are not saved within the session. So could you add scroll bar, and eventually make colums sizes stored in the user session ? Best regards,
        • How to restrict user/portal user change canvas view

          Hi , I would like to restrict user / portal user change their canvas view because I hide some sensitive field for them. I dont want my user switch the canvas view that do not belong to them But seems Zoho do not provide this setting?
        • Employment Contract / HRMS Documents - Zoho People

          How do I create customized HR documents for disbursal from Zoho People ? Example, say offer letters ? appointment letters ? Memos ? We want to be able to preset these in one or ther other form and issue them to employees who are in Zoho People.
        • Custom validation in CRM schema

          Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'
        • Send Zoho Forms Link using Zoho CRM Email Templates

          I have set up Zoho Forms and CRM integration to pre-populate data from Zoho CRM to Zoho Forms. The setup is working fine. I have also created an email template in the Zoho CRM deals module to send Zoho forms links. So when I send an email using that template
        • Live webinar: Craft and deliver impactful slides with Show’s desktop apps

          If you love the comfort of working on your desktop and want a setup that keeps you focused and uninterrupted, this session is made for you. We’re excited to invite you to our upcoming live webinar: "Craft and deliver impactful slides with Show's desktop
        • Enhancements to Bigin's forms

          Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's forms. We'll go over each one in detail. Merge field support in auto-filled forms The auto-fill option in Bigin's forms lets you predefine
        • Table dimensions

          I try changing the dimensions of the table on my computer but it doesn't change. Do I have to be a premium member or does it only work on the app?
        • Direct link to Record Summary

          Hi everyone, In one of my reports, I have built a Record Summary template to display the details of one record. I would like to be able to link directly to this Record Summary once I submit a new record, without having to go to the list of records first and click on View. Is there a possibility to do so ?  Should I use the URL by passing some parameters ? Thank you very much for your help ! Guillaume
        • Amendment effective date

          Hi everyone, I noticed that the amendment effective date mentionned in my amendment is not right. Indeed, when a contract is amended several times, it states the previous amendment and their effective date. However, the effective date stated is always
        • STOCK history in zohosheets

          is it possible to get historical stock value using stock function in zoho sheets? i could not see from and to period in the helper document.
        • Auto sync Photo storage

          Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks
        • Can't add a sender adress from zoho campaigns

          hi, I need to change the sender address for a campaign.  When i try to add it i get a message to say 'duplicated email address found while adding your sender address'.  This is the first campaign i'm sending so I don't understand why this message is displayed? Thanks Jane 
        • Zoho Webinar custom registration fields into Zoho CRM

          I am pushing webinar registrations into zoho crm as leads and this is working fine. I have added a few custom fields to my webinar registration and I wish for these fields values to get mapped into the resulting CRM lead record. I am not seeing anywhere
        • Condition based aggregate fields in subforms

          Hello everyone, We're excited to inform you about the latest enhancements made to our aggregate field capabilities in subforms; create aggregate fields based on conditions! An aggregate field is a column on which a mathematical function has been applied.
        • Zoho Desk Training

          Hello, We've had Zoho desk for a while now, but we run into issues occasionally, and I was wondering if there was a customer who currently uses it and really enjoys the functionality, that would be wiling to chat with us?
        • Introducing parent-child ticketing in Zoho Desk [Early access]

          Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
        • Text/SMS With Zoho Desk

          Hi Guys- Considering using SMS to get faster responses from customers that we are helping.  Have a bunch of questions; 1) Which provider is better ClickaTell or Screen Magic.  Screen Magic seems easier to setup, but appears to be 2x as expensive for United States.  I cannot find the sender id for Clickatell to even complete the configuration. 2) Can customer's reply to text messages?  If so are responses linked back to the zoho ticket?  If not, how are you handling this, a simple "DO NOT REPLY" as
        • Agent password reset

          Hi Zoho support, I would like to ask if there is a way the admin can reset a password of an agent? Regards
        • Group Calendar as Default for adding new events, etc?

          Hi, I want to make the group calendar (that I created, if that makes a difference) the default for anything new I add to the calendar. How can I do that? thanks.
        • Can receive but not send messages in Zoho Mail

          Hello! I was able to configure my email client successfully in that I can receive messages just fine. However, when I send messages out, they seem to go out fine (I don't receive any errors or anything), but the recipient does NOT receive those messages.
        • Why is Zoho Meeting quality so poor?

          I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
        • Mail is sent twice!

          Been using Zoho for a while now. Installed Zoho for someone else and some weird things are happening. Mails are being sent twice. He is using Thunderbird as an email client. I already read about email being duplicated in the sent folder. But in my case
        • Can't login IMAP suddenly

          Since this evening I'm getting the error: You are yet to enable IMAP for your account. Please contact your administrator... IMAP always been enabled in my account and was workign fine for the past 7 years. Already tried turning IMAP off and on again.
        • Sending of username did not succeed: Mail server pop.zoho.com responded: User already specified

          I am having issues receiving emails from Zoho in Thunderbird. I am getting the above error. The first error tells me Authentication failed, and prompts me to enter in my password. Then I get the above error. I can receive emails when I log in online to
        • Bug tracking

          Hi, does anyone know how to track errors during picking or packing? This way I can keep track and see how to improve and prevent errors in this area.
        • Exact match in name when searching workdrive

          Hello, I am wondering how to search workdrive files/folders with an exact match in the name. For example, when I search across folder with the url param search[name]=someName, I get multiple results such as "someName", "someNameAndMore", or "someName
        • Not Receiving Incoming Mail

          I can send emails from my account but I do not receive any. I originally set up forwarding and it worked for a while and then stopped. I turned off forwarding and now do not receive any emails. Could you please check what is causing this issue? Thank you
        • Flow - Fetch info from drop down in another module

          I am running into a road block which I thought would be a simple task. My goal - The account is assigned to a "route" which can be selected from a drop down menu and adds a tag to the account accordingly (easy enough). Now when I create a task for this
        • Migration of corporate mail environment from Yandex 360 to Zoho mail

          I have to migrate a corporate mail environment with an existing domain from Yandex 360 to Zoho mail. It is vital to migrate all users with all the data. I have read the article on this topic using MacMister Email Backup Software just now and have some
        • I'm unable to send mail pthrough Zoho SMTP programmatically

          This has been working for years, but today it's been offline all day long. I see nothing anywhere on your site about this. I'm not the only one experiencing this. Downdetector has a spike of reports today
        • Can no longer send email via Django site

          This was working fine as of 11/7/25. Now I am unable to send user verification emails from a Django site on a AWS lightsail sever. When a user attempts to register the following error occurs. I have also attempted to send a test email via the shell and
        • Next Page