This is not applicable in cases of services like emails, etc. that zoho provides but I am asking it for the sake of asking.

In some cases (like in banks and other online srvices) customer service agents have access to customer data and they can modidy/take action on behalf of the customer in customer's account.

I just want to be sure that our accounts cannot be modified/ accessed in any way by any person within and without zoho.

Please advise.