Dear Zoho Corp.,

as our company is migrating towards Zoho One we're also migrating all our passwords to Zoho Vault from 1Password for Mac.

Although we like the integration and we're enthusiastic of the Zoho One suite, we should recognise that Zoho Vault still needs some adjustments before being able to be compete with 1Password.

Therefore, here are some ideas we'd like to share hoping a revamped version of Zoho Vault will soon come.

1) UX

Although we appreciate the simplicity of the iOS app, we recognise that the web app and browser plug-ins need a restyle as they look so '90. We would love to see the UX aligned with that of all the other products of the suite. You're doing really a great job in aligning the interface across all your products. We believe this should happen also for Zoho Vault web app and iOS app.

2) Browser Plug-ins

2.1)       First of all the icon looks different in Safari than in Chrome and Firefox. That's a quick fix.

2.2)      Secondly, it's quite hard to find as Safari extensions has now moved to the App Store.

2.3)      Thirdly, please make the browser plug-in faster to load with Autosync.

2.4)      Lastly, most of the times it first requires to login in the account and than introduce the master password. This happens for all the browsers... Imagine one likes to work with Safari, but have to use Chrome for some sites and maybe Firefox for others... He/she may end with 6 authentication steps!

This is propedeutic for the next point.

3) Please make a Mac app witch integrates with Spotlight and allow to quick search and sign in.

4) As each person is having an account with related password, but sometimes all of these has to be shared it would be great to have not only the "Shared with me" line, but also the owner icon next to it.

This should work on the Browser extension and the iOS app as well.

Here is a quick example of the problem:

User A has an Evernote account.

User B, C, D, E also have an Evernote account each and each one is sharing its password with User A.

This is what user A will see:

Evernote ID

Evernote ID

Evernote ID

Evernote ID

How is he/she going to recognise at glance User B account details?

Here is our current workaround, waiting for a fix:

We're going to add " - User X" to each of our 1000 passwords... Effective, but a bit time consuming. Please provide a fix to that.

We also have company's accounts. It would be great to have those accounts in a separate place.

5) Some secrets and their related password may be used on multiple sites. However only 1 url can be specified. Please include the possibility to define more than 1 url for each secrets.

6) Please set the recognised domain view as default with the Browser plug-ins. Tapping the icon one would love to see the site password, not all the list with another icon leading to the recognised ones.

7) Please introduce Drag&Drop of Secrets into Chambers.

8) Please introduce a "Last Imported" default Chamber or a way to see last imported items that needs to be further elaborated.

9) Please introduce a setting to allow password clear view as well as a quick "copy button" for username to be use once auto login doesn't work.

10) Some sites require multiple passwords, one for each location.

Amazon.it --> Italy

Amazon.com --> US

Amazon.co.uk --> UK

Please introduce a "location" field (a flag would be great!).

11) Zoho Vault does not include a way to store software licenses. We're looking forward to see Manage Engine Desktop on the cloud to store those licenses we previously were keeping stored in 1Password.

12) Please include the possibility to make a Backup the vault on Zoho Workdrive!