Hosting an event with tiered user accounts
Hi all, I currently run an event using an application built in Zoho Creator but am interested to see if Backstage can accomodate the same thing but in a better way. We as a company run an event which will run either over a two or four week period multiple
Seperate Registration Page or Using Zoho Backstage with Wordpress
Hi folks, We are using Zoho Backstage for our events. Also we are using Wordpress as our main website. We just want to add button to links directly to registration form. But we could not do that. It opens only with popup in our Backstage page. Is it
Speaker invitations not sent
I've tried adding three speakers to an event (one main speaker, two guest speakers) yet none of them have received an invitation. They use three different email addresses that all come to me. 1. Is there a problem with this function? 2. Can I resend the
What's New—Jan 2024
Hello everyone, After dedicating our efforts to some behind-the-scenes enhancements throughout January, Backstage is now running more smoothly. So here are the most recent updates from Backstage. Manage permissions pertaining to event registrations for
Important notice: Changes in sender domains
Hello Backstage users, This is a heads-up about a major change with sender domains in Zoho Backstage. In response to Google's new guidelines for email senders, Backstage won't be able to send emails with the sender domain "gmail.com" or "googlemail.com".
Speaker invitations not sent
I have added 2 Speakers to test how the invitation process works in Backstage but neither email address added has any email in spam nor inbox from Zoho. Why would Backstage not send the invitation?
ZOHO BackStage
How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?
Can an attendee keep one event open in the app without having to search for it every time?
I have an event that is published & live in Zoho Backstage, but doesn't start for a few months. When using the Zoho Backstage attendee app, I am forced to search for the upcoming event every time. Does this remain the default behaviour during the days
Incorrect message displayed when all tickets sold
Hello, I have now some events where all ticket are sold out. The "Register Now" button displays now "Sales have yet to start", instead "Sales closed" (or "Sold out" if it exists). How can I get the correct message ?
Custom text and button color for microsite?
Is it possible to pick a color for the text and buttons on a microsite, outside of the default themes? We would love to be able to customize the text color on our microsite beyond the available options under the "Themes" tab. Our company color is not available by default. I appreciate any help!
Zoho One/Backstage keeps removing usage limits on its customers. if you think backstage will allow you to host Paid Events without paying think again
if you think backstage will allow you to use it without paying think again! No matter how long you've been with zoho and what you signed up for they keep removing the limits and usage ability. I just tried to set up a new event on backstage and they are
What's New—December 2023
Hello everyone, Yet another year gone and this month, we worked long and hard because, as you know, work happens a lot faster when it's the end of the year. There were gaps to fill, loose ends to tie, and projects to finish. We hope you're happy with
Introducing Custom Forms: Forms as unique as your event
Attendees and sponsors are the cornerstones of a successful event, and keeping them satisfied means your ROI will soar. And it's the little things done right that set an excellent event apart from a merely good one. For example, you can impress your attendees by giving them a personalized experience. Centering the event around activities they enjoy, knowing their food preferences, or even helping them find accommodation — all of this, when combined with all the special things about your event
Customizing attendees list columns
Hi, We are using Backstage to manage our multiple events. One users need to work on the attendee list for every events and exporting requires a bit of work. only 4 columns are relevant for her, and one of them (company) is hidden under the "include order
What's New—November 2023
We spent November working on under-the-hood improvements and squashing a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out an important feature. So in case you missed them, these are the latest
Customize Footer
Is it possible to customize the colour of the footer on the microsite? I've selected a theme which provides the basic set-up I'm looking for, but I can't seem to be able to change the footer from black.
Zoho Backstage not publishing events
I am not able to publish any events from drafts to live. It is not working for any user in our organization, and not working in Safari or Chrome. I also tried this exact same simple activity in another organization that I work with. Same result. No events
Cloning event in backstage did not clone some emails
Hi, when cloning an event, all the reminder emails and scheduled emails doesn't not clone to the new event. How can I do that? thanks
What's New—October 2023
Hello everyone, We're always working to improve the Backstage experience for you. This time, we've rolled out some updates to make your event planning a little easier. Here's everything that's happened the past few months in a nutshell. You can now edit
How to include a link in email using variable
Hi, we are using "other service" a the web diffusion service. (It's a zoom link but we haven't found a way to use the embedded zoom service using multiple zoom licences (we can't select which zoom webinar licence we want to use)). How can we use the variable
Re-send QR code to attendees
Hello, is it possible to re-send the QR code to registered attendees? We want to include the QR code in the reminder email which we are sending one day before the event so that guests won't have to look too long for it on the day. So far I haven't been
Add to Calendar Option
Once an attendee buys tickets and gets the confirmation page, the Backstage should offer options to get the event to their calendar. The options should include native links for Google Calendar, Office 365 and Zoho Mail, as well an option to download it
Which module best to use when you run a venue event management business?
Dear Zoho community, We are opening a venue in a couple of weeks where we rent out a board room, a stage, an entire auditorium and a studio for speakers, events, etc. This will include catering. In order to create a system where I can track events, sales,
Global Stats for KPI
Hello, I'm using Bacskateg for a client. There are multiple events a year. She asked me how to get the number of attendees in 2022 (not mentioning distinct or not). How can I get global statistics like that in Backstage ? Note, this is across all events
Regarding the Zoho backstage
Looking to host a conference.Was wondering whether the participants will get a mail to join before the scheduled time and should they login or can they join the conference without logging in
Networking in Backstage - only 85 out of 235 registered people have access to networking.
Anyone else have this problem? We have the event site set up per Zoho's defaults - Exclusive Event Participants: Only selected event participants can access this page. We have ALL of the check boxes below checked so that everyone for the event is allowed.
Sold Out: Wait List
Is it possible to create a wait list for people to sign up once the set number of tickets have been sold? This would also be good to measure demand. Dave Brown
Introducing Lead Capture: Empower exhibitors to capture leads effortlessly
Events provide a great opportunity for exhibitors to generate awareness and engage with potential customers. Efficiently distributing attendee information to exhibitors through a seamless and secure way is of paramount importance. Introducing Lead Capture
What's New—September 2023
Hello everyone, We spent September working on a couple of under-the-hood improvements to make your event planning experience more smoother. Here are the latest updates from Backstage. Sponsor categories can now be configured with the MAD currency. You
Is there a way to turn off - "Get Sign in Email"
Users are complaining that each time they want to go to the event site on Backstage hey have to enter their email and then go to their email to get the code and come back to the site. Is there a way to turn this off and they can use a password, or a work
Tips and Tricks 12: Color your ticket classes
Hello everyone, Colors create visual interest, convey meaning beyond words, and can shape how information is perceived. Using color to distinguish your ticket classes can make your tickets stand out on your microsite or match them to your event's brand
What's New—August 2023
Dear Backstage users, We spent August working on a lot of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs much more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll
Zoho Backstage - PCI Compliance / Web Security
I have a couple of questions related to Backstage and payment processing.... 1. my purchasing division is not giving approval to use Backstage yet because of some security issues. In order for us to take payments via a payment gateway like Authorize.net
Keynote
How do I create keynote speakers for the various sessions? One has appeared as a Keynote (I do not know how I did that) but I cannot now add other Keynote speakers.
Backstage Alternatives
We run a professional community of credit union professionals and have been hosting all of our events using Backstage for last 4-5 years However, the recent changes in Backstage, especially what is included in Zoho One version is very limiting e.g. the
Multiple Ticket Classes
The number of Ticket Classes is increasing very fast for our event due to multiple ticket combinations. For example, we have five (5) ticket categories - Member, Additional Member, Non-Member, Youth and Guest. The Premium version allows five Ticket Classes.
What's New—July 2023
Hello everyone, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much
Nervous hosting virtual event with Zoho Backstage OnAir
We have been hosting virtual events for last several years using different platforms. This time, we are planning to use Zoho Backstage OnAir. I am very nervous about the service availability, quality and ease of use from the audience, speakers and exhibitors
What's New—June 2023
Hello everyone, We spent June working on a couple of under-the-hood improvements to make your event planning experience smoother. Here are the latest updates from Backstage. Export the list of attendees who bookmarked a particular session. Access this
Is it possible for event attendees to view all event participation history from My Page in ZohoBackStage?
We are looking to host multiple events at ZohoBackStage. If the same person registers for multiple events, we would like to be able to see all the events that have already been registered for on a single My Page. If this is feasible, please let me know
Next Page