Tip #13: Identify where your bookings come from with Source Tracking
Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organic
Issues when taking a booking backoffice admin for in person booking for a known existing customer.
We are having some problems, with back office bookings. When existing customers return in person to book, we cannot find them, MOST of the time. We search in CRM & Bookings database. Even when the dropdown list shows a name, it says it cannot find them?
New feature: Invite additional guests for your bookings
Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to make
Features Req: Service-Specific Calendar And Limit number of bookings per guest
By The Grace of G-d. Hi, I Came across 2 features i believe more users would love to see added to the amazing bookings app: 1. Service-Specific Calendar I dont want to open my whole calendar to all of my services. For Example, Lets say i have a free consultation
Does the functionality exist to review and approve a booking request before it is automatically confirmed?
Hello everyone, Does the functionality exist where once the booking request is submitted by the customer, the staff member receives the request and has the opportunity to accept or provide an alternative time proposal before the booking is confirmed back
How to use Twilio to send appointment notification and reminder SMS in Zoho Bookings
Hit no-shows out of the ballpark by combining Zoho Bookings and SMS providers. SMS notifications help you remind customers of their appointments and reduce no-shows by reaching out where they are. In this guide, we'll configure an SMS provider called
How to integrate Zoho Bookings with Instagram
Hi everyone, I noticed that you can now integrate booking apps with Instagram so followers can book appointments with you directly. Zoho Bookings isn't on the list of supported apps, but does anyone know any work arounds for that? Thank you!
Zoho booking form is not updating after changes
Hello, I'm trying to to edit form fields in my booking page (I'm admin as a user role). Every change I made (theme change, open-close registered users etc.) has been applied except form changes. I'm changing the name of the default fields, i'm locking
Restrict Appointment Booking to Approved Clients
Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement for managing appointments within Zoho Bookings. This feature would ensure only pre-approved clients can schedule meetings. Desired Functionality: We propose the introduction of
New Feature: In-person Locations
Hello all, Greetings from Zoho Bookings team! We're glad to introduce a valuable addition to Bookings, the In-person Locations feature. With this feature, you can add physical locations to your services and efficiently manage multiple services occurring
Any way to change staff based on form answers?
As far as I can tell this isn't possible with the way Bookings is set up but I'm curious if others have found workarounds. We basically have a form that let's people say they are interested in talking about Product A, Product B, or both. We have dedicated
Recurring Bookings
Will Zoho Bookings ever offer an option to the customer to schedule recurring meetings (unlimited) for the same days/times? Making a client schedule the same days/times for an entire month is a tedious process. I'd like to offer the option upfront to
Use Bookings to sell in-person classes?
I have a client that sells courses on specific days, limited enrollees, students must be vetted to attend. Can Zoho Bookings be used in this capacity? Ideally the user signs up for a course via WooCommerce and this ties into Zoho Bookings, etc.
Wrong Date Showing on Booking Page
Hi, wondered if anyone has any advice. I have set up a meeting with a custom date range for an in-person event (13-16th September), but on the booking page, the 12th is showing up. I have de-selected the day on availability as well as set the correct
Zoho Bookings: How to set a limit for maximum bookings per day?
Let's say I have 1 hour slots OPEN for an entire day. What if I want all of the OPEN slots to turn OFF if/when I hit a certain number of total bookings for that day? I usually only want a total of 5 appointments to be booked but I'm not sure of the exact
Bookings - How do you select more than 1 service?
Hello - I'm setting up a client with CRM and Bookings. She is a beautician that needs to have people book more than 1 service at time. Some services are add-on and she wants to collect a deposit but not the full payment. How do we allow the clients to book more than 1 service at a time? Can the system take partial payments?
Implement Meeting Polls in Zoho Bookings
Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability
Facebook Page Appointment Integration
Is there any plans to integrate with Facebook Page Appointment?
Increase the Number of Appointment Reminders in Zoho Bookings
Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment reminders within Zoho Bookings. Current Functionality: Zoho Bookings currently allows configuring a maximum of three reminders for upcoming appointments.
Sync Holiday Calendars with Zoho Bookings
Dear Zoho Bookings Support Team, We'd like to request a feature enhancement for Zoho Bookings that addresses automatic holiday blocking within the booking system. Current Challenge: Currently, syncing Google Calendar with Zoho Bookings only integrates
Hidden Fields with Data Pre-Population and Notification Integration in Zoho Bookings Forms
Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement for Zoho Bookings forms that would improve data management and workflow efficiency: the ability to create hidden fields with pre-populated data. Current Functionality: Zoho Bookings
Enhanced Booking Form Management through Zoho Bookings API
Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement for the Zoho Bookings API that would significantly improve our workflow and data management capabilities. Current Functionality: The Zoho Bookings API currently allows for creating
Zoho Bookings Integration with Make.com
Dear Zoho Bookings Support Team, We are writing to request a new integration between Zoho Bookings and Make.com, a leading automation platform widely used by Zoho users. Current Integration: We acknowledge the existing integration with Zapier, another
GCLID and Zoho Bookings
Is there anyway to embed a Zoho Bookings signup on a landing page and pass the GCLID information? More specifically, can this be done using auto-tagging and not manual tagging the GCLID? I know Zappier has an integration to do this but is there a better
Enhanced Checkbox & Radio Button Options with "Other" Selection in Zoho Bookings Forms
Dear Zoho Bookings Support Team, We'd like to request a feature enhancement for Zoho Bookings forms, specifically for checkbox and radio button fields, that would significantly improve user flexibility and data collection capabilities. Current Functionality:
Custom Functions for Appointment Reminders
Dear Zoho Bookings Support Team, I'm writing to request a new feature that would significantly enhance the automation capabilities of Zoho Bookings: the ability to create custom functions for appointment reminders. Current Functionality: Zoho Bookings
Feature Request: Enhanced Booking Statuses & API Functionality
Dear Zoho Bookings Support Team, We're reaching out to request two improvements to Zoho Bookings' management system: 1. Expanded Booking Statuses: Currently, Zoho Bookings offers limited booking statuses (completed, canceled, no-show) which restricts
Zoho Bookings - Reserve with Google
Does Zoho Bookings plan to to integrate with Reserve with Google?
Export Options
Hi, In calendar, List view, there is an option to show or hide fields, and we export this view daily, and use it to create a Gantt type chart for the days bookings. It would be SUPER helpful (and time saving) to be able to export the Notes and or Custom
Improve UX and UI of booking interface
What's the goal of a Booking tools if not create a high incentive to books meetings? Zoho Bookings works fine on the backend but offers a relatively poor user experience for the visitor. Yes, it includes several options but it falls behind when in comes
Blocking / black listing customers
Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.
Resource booking start time for the next day changes every 15 minutes?
I have a workspace setup with 1 resource and one "service" created. I have the Minimum Booking Notice set to 1 day (24 hours). When I access the form at 4:01 PM, all of the start times for the next day start at 4:15PM, 5:15PM, 6:15PM etc.. When I access
Pre-selected Options for Checkbox and Radio Button Fields in Booking Forms
Dear Zoho Bookings Support Team, We'd like to request a new feature for Zoho Bookings that would enhance the flexibility and usability of booking forms: the ability to pre-select options within checkbox and radio button fields. Current Functionality:
Staff notification emails sent using buffer time
I noticed that staff notification emails have been sent and arrive at the wrong time. For example, I have notifications set for 1 day, 2 hours, and 30 minutes prior to an event. They were arriving 30 minutes or 1 hour earlier than they should have. I
Adding Taxes to paid consultations in Zoho Bookings
I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,
Restricting and authorizing contacts from zoho crm
I want to authorize a contact from Zoho CRM to Zoho Bookings - like lets say if he/she tries to book a meeting room through Bookings, the system should check for which city is he added as a contact in CRM and should only allow to book for the same and
Does the functionality exist to review and approve a booking request before it is confirmed?
Hi All, To my knowledge if a staff member is available at the desired time a customer chooses, a meeting is confirmed automatically and scheduled in the staff member's calendar. Does the functionality exist whereby once the booking request is submitted
Modify Booking Domain (Subdomain part) - Is it Possible?
It is possible to customize the booking URL after the slash, but is it possible to change the subdomain part? For example, a booking URL like this: https://compa-compltd.zohobookings.com/#/ Is it possible to change the 'compa-compltd' portion to something
Modifying iframe data of Zoho booking iframe
Hello, I have integrated a Zoho Bookings embedded iframe into my website. Currently, I am pre-filling the booking form with default values as part of our process flow. However, I want to ensure that if an input field is already populated with a default
Issues with Calendar .ics Files Attached in Customer Email Notifications
Hello, Thank you for recently adding .ics files as attachments in confirmation emails generated by Zoho Bookings; however, it seems that there are some issues with the new feature, particularly in the email notifications sent to customers: If a booking
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