Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirm
Apostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.
Mapping “Account Name” from CRM to Campaigns
I’m syncing our Contacts list to Campaigns and want to select “Account Name” as an available field. Account Name does not appear in the drop down menu for CRM field even though Account Name is a field in our standard layout. How can I make it availa
De-associate Topics from Marketing Subscribers
We would like to delete topics from Zoho Campaings but we are encountering the following error: "You cannot delete this topic as it is used in the components mentioned below", but, since we removed the topic we want to delete from all automations we can't
Why is my sign up form submissions not working?
I have established a list and created a sign up form associated with this list. When I test it using a test email account (gmail.com) I never receive the confirmation email to confirm the subscription. I can see in the stats that the form was accessed and submitted, but I never get the chance to confirm. What am I doing wrong?
Paid newsletter via Zoho Campaigns
Hi, Is it possible to set up a paid newsletter via Zoho Campaigns? I would like to create a form with a link to payment gateway, then have those contacts added to a separate group to whom I can send a specific newsletter? Ideally I would like a tiered
Auto-reply & Out-of-office responses - where to set up a recipient in mailing campaign?
Hello, as in the subject - is it possible to set up that all Auto-reply & Out-of-office responses will go to "Reply to Address" not to "Sender's Email Address"? Thanks for the response in advance, Elling
One time offer in Zoho Campaigns
Hello! I have an idea to improve my sales. I would like to make a "one time offer" in Zoho Campaigns with a clock that will count down the bid validity period. Is it possible? Regards.
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
Zoho Campaigns Email Template editor > accurate Template Width
How can I set the correct width of a template in the editor? When I go to the tab "Design" and fill in the field "Template Width", for instance with value 600px, I still get a wider email example (716 px), same happens when I send a test campaign.
Segment is not pulling all tagged contacts
So I am trying to create a segment in campaign that pulls all the contacts with specific tags from CRM. When I create the segment it is only pulling about 80% of the contacts with that specific tag. I have isolated a few contacts that this happening for.
You are not a part of any org. So Campaigns permission(s) will not be granted.
I have an issue while calling the access token by my email "kessam@axisapp.com" please give me suggestions for resolving this problem!
Email marketing activities for the 2022 holiday season
If you're an email marketer and you're finding it difficult to gather and plan email campaigns around this holiday season, here are some ideas to target each audience during each holiday or festival. Customers expect to see emails on special offers
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).
Quick resend/One-off send function
Sometimes I might follow up with someone that opened an email and they say "Can you please send the email to me again?" Also, on occasion, a new person may have joined my mailing list and just missed a recent campaign, so it would be VERY handy just to send them the campaign email. Obviously, there is currently no quick or easy way to do this. So, would it be possible to have such a feature? It could work from a number of places, but probably the quickest and easiest way to implement it is under
Is it possible to receive email responses directly to an inbox and then autoforward to a tracking address?
I want to set up reply tracking in my automated campaign, but do not want the reply-to address to display as the system-generated alphanumeric address which is used for reply tracking. Is it possible to set a custom email address as the reply-to address,
I importing email templates from CRM into campaigns
I have recently subscribed to Zoho Campaigns. I have a few email templates in my CRM which I would like to use in Campaigns. Can I import these templates as they are or do I have to make new templates in Campaigns.
Does Zoho Campaigns handle mail addresses with "+" correctly?
Hello there, has anybody experience in Zoho tools handling mail addresses with a plus sign (+)? A few of our users are using the alias function from Gmail or GSuite (https://support.google.com/a/users/answer/9308648?hl=en). These mail addresses (example+here@gmail.com)
Quick way to remove Hard bounces from CRM listing?
Is there a quick way to delete individuals in CRM that showed up as hard bounces in Campaigns or does it have to be done manually? Thanks
listsubscribe API Issue
I'm getting this error trying to hit the listsubscribe endpoint "Please give the correct data" Attached below is my code : var response = await dio.post('https://campaigns.zoho.com/api/v1.1/json/listsubscribe', options: Options(headers: {
Can't add a sender adress from zoho campaigns
hi, I need to change the sender address for a campaign. When i try to add it i get a message to say 'duplicated email address found while adding your sender address'. This is the first campaign i'm sending so I don't understand why this message is displayed? Thanks Jane
Campaigns Workflow Automation not Triggering on Updating Field Change
In Zoho Campaigns, I have a Workflow Automation. It's an email campaign for existing or new contacts who request an ebook. If they submit a Zoho Form through my website, the form will update Zoho CRM and change the custom checkbox field "Ebook Download:
Help with wix forms and Zoho campaigns
Hey, Here are my exact requirements I am having a site in wix and it's going to have a form for collecting emails now when it collects the email I want that the collected email should be sent to zoho campaigns list. Please help me with this. I don't want
How do I update custom fields for a contact via the API using the List Management API
I have added a new contact via API, which is just the email address. I now need to add first name, last name, and a few other custom fields (and their associated data). I can't seem to find an API that allows me to update contact information?
I cannot verify a sender address, although I have successfully set SPF and DKIM records!
Hello Zoho team, I'm trying to use the Zoho email marketing campaign. The problem is that even though I have set the SPF and DKIM records for my domain and get two green tek in the zoho panel, the email campaign setup does not accept any of my emails,
Button Problem in Campaigns
When creating a button in a Campaign, the button will offset when the email is forwarded. This has been a problem for quite some time. We have stopped using the buttons and are using links instead to avoid the button looking funny when the email is forwarded.
Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflect
Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools
I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
Add Bounced as an Email Action / Notification for Bounced Emails
This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, the
How do I personalize the salutation?
How do I personalize the salutation?
Drive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Is it possible to edit the HTML content of Zoho Campaigns via Zoho Flow?
I am looking for a way to dynamically update the content (HTML) of my Zoho Campaigns using Zoho Flow. My goal is to automate this process so that I can edit the HTML of a campaign without manually accessing Zoho Campaigns every time. Does Zoho Flow currently
Set Custom Colurs/Fonts/Style
I know I can save blocks as books marks but it would be nice to be able to define a custom colour pallet, the style of the H1, H2 etc to save me having to copy a previous block and set them manually over and over again. Since the colour picker doesn't
Can i sync custom fields from zoho crm to zoho campaign?
I found an 8 year old post that said this wasn't possible. I am new to zoho campaign, i'm trying to sync contacts from CRM to campaigns, it lets me select custom fields in the field mapping, but after adding custom fields and clicking initialize, then
how to test an automation
Is there an easy way to test an automation from start to finish. My old software from a different company had an option to test and 'remove wait/delay steps'. I'm trying to test an email and SMS automation which has days of delays built in - and dont
Zoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID
When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy them
[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on the
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