Mailchimp opt-outs to Zoho CRM contact record
Hello, Is it possible to create an automation/sync so that when a contact unsubscribes in Mailchimp, their contact record is updated in Zoho with the Email Opt Out field checked? I don't want to sync all Mailchimp contacts into my Zoho CRM, I just need
ZCRM Integration with ZSubscriptions Creates duplicate contact
I have Integrated Zoho CRM with Zoho Subscriptions. When there is a new subscription, this creates a duplicate contact in Zoho CRM. How do prevent this from happening?
Multiple products to one vendor
My business is expanding and I need to handle products and vendors. Since I am a happy customer of Zoho Books, I looked no further than Zoho. Zoho CRM Professional is offered with these features, so I happily started my free trial to set things up.
CRM Sync to Analytics
On Dec. 29th some of our reports deleted by our admin account. Zoho support informed us it was permission related, but we have determined that is not the case. Either way - when we restored the reports, several of our fields are now not syncing from CRM
can you please help me , how to get refresh token?
can you please help me , how to get refresh token?
Complex Document Merging + Sharing with CRM, Writer and Workdrive
Hello everyone! I have the following complex request. All the parts can be done separately, bur there s nothing I can find that will automate this. Due to intellectual property constraints and personalized service, we would like to send to our CRM contacts
Outreach.io and ZOHO
Is there anyone using Outreach.io and Zoho ? Would love to connect to better understand how to leverage these tools most efficiently. I want to use Outreach to manage my daily task and log everything back into Zoho?
Zoho CRM connect with Klipfolio
Hi, I am able to connect Zoho CRM and Klipfolio but facing issue in defining date range for lead pull in query parameters for Zoho as data source. Did any one restrict the data pull with dynamic date, like Start of Month? Regards
This file could not be imported. To import the file, it must have 151 columns or less.
I have a fairly large Contacts list of fields, where i use Zoho One's CRM. I am unable to create an invoice using Zoho Finances' Invoices from a related lists. Is this Error based on too many fields in my Contacts? Can someone suggest a solution to fix
Starting a Free Dog Training Program
Hi, My name is Jim Walker. I own a company called Modern Canine Services In the Phoenix Arizona area. We do local Dog Training and also educational content online. We would like to start offering FREE dog training for people, especially anyone who has
BURST SMS Integration
Hi, I am trying to integrate my Burst SMS account to Zoho CRM. I have managed this by using the following video https://www.google.com/search?rlz=1C5CHFA_enGB717GB717&sxsrf=ALeKk01ZiAy5y3YsvFfyJ12FhzYtpOvqPw%3A1608575597720&ei=bergX6LHK9aQ4-EP9ra4gAk&q=intigrate+burst+sms+with+zoho+crm&oq=intigrate+burst+sms+with+zoho+crm&gs_lcp=CgZwc3ktYWIQAzIICCEQFhAdEB46BAgAEEdQwQ5YuBRgnBdoAHABeACAAbQCiAGcCJIBBzAuMS4yLjGYAQCgAQGqAQdnd3Mtd2l6yAEIwAEB&sclient=psy-ab&ved=0ahUKEwjiseKI29_tAhVWyDgGHXYbDpAQ4dUDCA0&uact=5#kpvalbx=_cergX-LPKvya4-EPsd226A011
Notifications API
I've enabled notification for a channel to be notified anytime a contact is added, edited, or deleted. The request to enable succeeded, however I never receive the callback. I'm recording the callback to the database when it comes in, it doesn't ever
FB Messenger as intergrated communication channel for leads and deals
We are looking to intergrate FB Messenger as a form of communication alongside email and phone calls, we want the messenger conversation to show as a recorded module in both the lead and deal. Has anyone acheived this yet? we see the question has been asked but no one seems to have created a solution?
Customize Zoho CRM for Email plugin layout
I'd like to be able to change the Lead Details layout of the Zoho CRM for email plugin. I have it connected with my Outlook. I'd like to be able to see and change the lead status more quickly. Right now I have to click edit and then more fields and
Zoho CRM - Zapier .. how can i get the attachment field from contact
Hi.. I have an integration issue.. i am pushing the contacts from the Zoho CRM to another software using Zapier. but im not able to access the attachments that are on the contact. Any idea how i can get that to be accessed by zapier ?
Zoho CRM connected with Sipgate VOIP
Hey there, we are using Zoho CRM and a VOIP webbased telekommuncation system called Sipgate. Is there a possibility to couple those systems? For example to open automatically the contact as soon as he is calling me. Or realizing a one click dial from
Where is my Email Tab?
Hi there. I just configure my Email (Gmail) account in ZOHO CRM. But I can't see the Email tab on my desktop. I mean even when I go to Preferences-Module settings there is no option of the Email module. Maybe I'm doing something wrong? Thank you!
Marketplace
Hello, We've been using Zoho for a while, and found out that there are some useful apps/integrations on the marketplace. However, much more can be developed and published. What are some of the integration or apps you would like to find on the zoho crm
Zapier integration does not allow GET Owner contact info
Hello, I am wondering how I might GET request Owner contact info so that I can sync this data and send out email/text alerts for Contact/Lead updates. Ideally I would be able to leverage the 'Find Module Entry in Zoho CRM' (see attached) to GET request
No SMS logging for RingCentral
I am evaluating Zoho to see if it is right for my company. So far so good, I have one major hiccup and that is by the looks of it, if I am a Ringcentral customer then I am out of luck. With out purchasing new did’s (Numbers) or paying to use a third party software and using their did’s, I cannot send sms through Zoho using RC’s DID’s, when I do use them it is not logged in the lead or contact history. This is about 65% of the contact with my customers currently and to not have that integration solidified
Phone Bridge Twilio
We are using phone bridge with TWILIO, everything is working great, except we are having this 2 problems: 1. We can not make a call back to a new client if we miss their call, it will show up in the activities tab as missing call from .... but you cannot
CRM api - Sales Order get_relatedlist_products
The docs appear to have conflicting information on related records: This https://www.zoho.com/crm/developer/docs/api/getrelatedrecords.html#Request_URL claims that all modules and lists are supported. But this https://www.zoho.com/crm/developer/docs/api/v2/get-related-records.html
Zoho CRM not showing the entire email thread from Zoho Mail
Hi We use Zoho Mail and Zoho CRM. We see emails in CRM because we have them sync'd but we do not always see all the thread. Is there a reason why some of the emails in the thread are missing? Is there a setting we can change? Thank you,
Application based password
I am trying to syn my Outlook Calendar to my Zoho CRM. It is asking for email and password. I tried both my Zohoo password and my outlook password and I get the same error message. "Please use the application-specific password instead of your account
Updating contact and company details in CRM via forms
We want to send our contacts a mail on a yearly basis through which they can confirm or change their details (including company name). This is important as our clients are educational professionals, who often change school or oganisation yearly. We have
CRM Survey Campaign not populating
I have Zoho Survey setup with Integration for Add\Update new entries in to CRM, When a survey is completed i get a notification and a new lead is generated. Great so far! I created a campaign in CRM and i had the option to pick Survey or offline, i picked
how to integrate ZOHO CRM with avaya IP Office
Hi We want to integarte ZOHO CRM with AVAYA IP office. Actually we are using avaya for communication. So can you guide me what steps we have to perform??
Hack: Fixing broken email with Zoho CRM-ShowTime integration
I'm running a bunch of online learning sessions in Zoho ShowTime, for which I need to send follow-up emails when someone attends/finishes a quiz/signs up but doesn't attend. As those of you who do this (I'm sure I'm not the only one...) know, if you try and open up the ShowTime attendee record in ZCRM, sending an email errors out. While I "kindly wait for [Zoho's] development team to look into this", as the support folks always say, I've come up with a good workaround that gets the job done pretty
Zoho CRM and MS Outlook Plugin - Reoccurring Calendar events issue
I am a novice user and exploring the various features of Zoho CRM for Outlook plugin. I noticed: If a reoccurring event was created in Zoho CRM, then it will be added to outlook calendar as separate events with same info (IE: Create in Zoho CRM reoccurring event for 3 consecutive days. Once synced, it’ll be added to Outlook calendar as 3 separate events w/ same info) If a reoccurring event was created in Outlook, then once synced it will only add the first day in Zoho CRM calendar. If a single day
Tracking Microsoft Teams messages in Zoho CRM
Hey guys, Microsoft Teams is becoming really popular and I'l now finding myself talking to customers over Teams instead of emailing, which leaves a hole in the CRM footprint as these messages are not being tracked. Are there plans to integrate Teams messages into CRM to a contact? Messaging in Teams will just keep growing as it is, the sooner you guys can get this right the better it will be for Zoho
Zoho CRM Integrate with Databases like Hoovers, ZoomInfo, Dun & Bradsreet
Can Zoho CRM Integrate with Databases like Hoovers, ZoomInfo, or Dun & Bradsreet?
Integration CRM into MS Teams
Hi There, we use MS Teams as a collaboration tool. Would like to integrate Zoho CRM, and can see there is an integration, but that only works on the .com domain where we are on .eu domain. Can this be migrated and if so, are there any disadvantages to it? Boudewijn
Triggering a Dropbox File Request
Hi all, I have activated the Dropbox extension for DRM. I would like to be able to send a Dropbox file request to a Contact, so that the uploaded files map to the Contact's folder inside the 'Zoho CRM' folder in Dropbox, and also appear in the Dropbox Files related list for that Contact. While I can initiate such a file request manually from Dropbox, my real goal is to be able to trigger this from within Zoho CRM: 1) From within the Contact record inside CRM, by clicking a Button 2) Triggered with
Is it possible to assign Gravity Forms field to Tag in Zoho CRM
I've created a form in Gravity Forms, integrated with Zoho CRM, and all is working except the checklist (business skills, workplace skills, etc.) https://www.successperformancesolutions.com/elearning-contact-form/ Is it possible to trigger tags for these options or what other solution? I tried used an open text questions but it only populates the last one selected
Yea link VOIP Phone W/ Screen for Follow Ups
Hello, I’ve been using Zoho CRM for a few weeks now. And I’m really enjoying it. As I want to expand automation and productivity in the office; is it possible for Zoho CRM and Yealink to sync together, where I can show my scheduled follow up calls to appear on a Yealink screen? for example; in my Prospects - if I add a follow-up or task against a prospect for say, Monday 7th September at 4pm. Is it them possible for Zoho CRM ago integrate in to a Yealink phone, where I can easily see a list of the
CRM IMAP integratoin with Zoho Mail
Some users have lost the sync for email sent from a Zoho Mail group email address. The emails are not showing against the record in the CRM. The sync has been working for everyone until a couple of weeks ago. We have thousands of examples of it working in the past. Unfortunately support keep telling us it shouldn't have worked at all. Does anyoen else have the magic ability to sync emails from a group email address?
Anyone have a web/phone and/or web/text integration that will integrate CRM & Campaigns with my current mobile phone & number?
Solopreneur here. Using CRM and Campaigns to run my business. I run my business from my mobile phone. I don't have an office line. Any I'm in MLM i.e. C2C so many of my customers are also family, friends or colleagues. Any messaging or calls from me I want to use my current phone number. I'm looking to solve 2 problems - hopefully with the same solution. 1. I want to utilize SMS messaging in Zoho Campaigns - and have it come from my current phone number. I have a 30 Days To Healthy Living
Basic VoIP/Telephony Integration with Zoho Small Business
We are a new startup looking to run regular business calling plans with a standard client base. There will be a need to record conversations and integrate the data with Zoho. We are obviously trying to keep costs low. What is the feedback on some of the applications for VoIP that plug in to Zoho and offer unlimited calling plans with solid feature base? We have considered Kixie and Toky so far but they both really add up to a high monthly cost when you factor in calling in North America unlimited.
Auto populate crm value into creator form using url
I have created a link and append some parameters with it. when i click on the link , it redirect to zoho creator. I want to fetch data from url and fill that value in the creator form. How can i do that?
sync accounts/contacts where books is more up to date
In my implementation I have lost sync between CRM and Books. Books is where all of our day to day work is done. However I am looking to begin leveraging CRM. I want to be sure that when I initiate sync, that where a customer company is present in both, that the more recently updated Books data would overwrite the CRM company and contacts data. When the two were setup I had sync'd the data between the two. Now we have many new customer organizations and the contact names and titles have been updated
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