This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved. Thank you
Error 550, no such user here
Hey guys My web developer has recently updated my website DNS records, and since then I am getting that error daily "like 20 to 25 times a day" what can I do to rectify this plz?
Error AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
Mail is no longer populating CRM contacts
Hi! For the last few days, my mail hasn't been populating my CRM contacts. Even people I email multiple times per day. In fact, it keeps trying to send mail to myself. Notice, I started typing Amy and only got as far as, "Am" and it suggested myself.
zoho.com account was automatically added to the zoho.com Azure Entra ID user directory
Update: It appears this happened in late 2017. I tried to find another way to communicate what is a pretty significant issue. I discovered that there exists a zoho.com Azure Entra ID tenant. If I try to use my zoho.com account in my organization's Microsoft
Allocate emails to user in a shared mailbox
Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.
MX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentally
IMAP not syncing
Since yesterday (at least that's when I first noticed it) my IMAP clients on my MacBook and iPhone aren't syncing properly with Zoho. Looking on webmail I see messages from today that are just not appearing in my mail client on my devices. It just seems
Thunderbird no longer receiving emails
Since 8.15 am yesterday. Three machines all running Thunderbird. Three different ISP's. Emails in inbox are no longer downloading (sporadically they do then stop again). I can send but messages do not appear in the sent folder. Webmail working OK. Android
Blue ticks
Why have blue ticks started appearing by some - but not all - of my mail, and how do I stop it happening? I have not experienced it before in 12 years of using Zoho Mail. Screen capture attatched.
Changing Domain
I mistakenly miss spelt the word "Realtor" and wrote Relator.. I would like to correct it please . I have also change my payment card
Saved Searches and Tags
Hello. Perhaps I am overlooking this, but it would be very helpful if the saved searches permitted 'negative' values (e.g. "Does Not Have). For example, I have a saved search where emails that have a certain tag (Client Tag) are presented in a saved search.
POP/SMTP access authentication failed
I am unable to log setup outlook for my zoho mail account. I am using these settings pop.zoho.com port 995 SSL poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can you
Account Settings
If the email I receive is system@aimeni.com, can I reply to the other email address I created? Also, can I add other domain names to the same account? If so, is this account shared or calculated separately?
Unable to send email from PHP using smtp with PHPMailer
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Problems with DNS verification - NIC.AR
I have sent an email 10 hours ago to the Zoho support email address but I got no reply yet! I searched for some related topics in the forum but none seems to be having this problem: NIC.AR requires 2 (two) DNS for the domain configuration and they do not require any name for the host/cname. Can you provide a second VALID DNS besides zmverify.zoho.com which I can add at NIC.AR? I contacted the DNS manager and he said the only way to properly verify (they call it 'delegate') the domain is by adding
Zoho Mail : Email Outgoing Blocked
I suddenly received the following message yesterday. I cannot send any mail. Please resolve as soon as possible, I cannot work without sending email. Dear User, We regret to inform you that your email outgoing has been blocked and you will not be able
Unable to attach files to mail
I am unable to attach files when I compose a mail message. There is no error message. When I click attach, there isn't a window that opens so that I can choose the attachment.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Domain registration
Good morning, dear all. When attempting to create a "custom" email for my brand, I was informed that the domain www.pratuacasa.com.br is associated with the account "c*****o@p*****" As a result, I do not have permission to proceed with registration on
Moving my Email Account to Zoho
Dear, I'm having a problem transferring my e-mail account from G-suite to Zoho. Yesterday I canceled my e-mail account at G-mail, but I'm not getting to create a new account at Zoho. I always receive a message that my domain still is associate with my
My IMAP mail suddenly stopped working
On my iPhone and iPad, IMAP stopped working for my Zoho account with the error "User name or password incorrect" and "Invalid credentials failure" however I was able to access via web with the same credentials. Also stopped working on Apple Mail client.
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Hello. My domain was renewed recently and since it came back online I've been having this issue. Read it here that I need to verify it again with Zoho. How can I proceed to this verification? Thanks!
Oops! An error occurred when attaching the file. Try again.
Hello, I keep getting this error when I try to attach a file. Clearing the browser cache did not help.
desbloquear cuenta
Buenos dias Cordial saludo Tengo una cuenta libre en zoho mail asociado a un dominio, pero uno de los usuarios se bloquea el correo porque dice que ha excedido el límite de correo, por favor podrian desbloquearla y como hago para que esta persona debe enviar sus correos sin ningun probleama. Gracias de antemano
POP/SMTP access authentication failed
I am unable to log setup outlook for my zoho mail account. I am using these settings poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can you help?
Why is Zoho support so bad?
We all noticed the IMAP failure last week (see previous threads) We all discussed it on this community site and yet no-one from Zoho support seemed to notice. All of their "status" pages showed nothing wrong (I guess they are fixed to show green/working?)
Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below - please check what went wrong. Thanks
Private Contacts & Tasks
What is the timeframe for being able to filter Activities and Contacts from being viewed by the rest of my team? I sync with Outlook and the ability to create a task that is private would be of great help. I have to take my dog to the vet this morning and because I put it in my Outlook calendar, now my whole team is aware of it because I had no way to mark it "private" in zoho. A simple checkbox would be great! I would be more than happy to provide examples of how ACT does this. For each event or
unable to send message email outgoing blocked 554.5.1.8
Hi good day to you, After migrating to a new hosting, I cannot send outgoing email, with an error message as below : unable to send message email outgoing blocked 554.5.1.8 Please kindly unblock my account, as I am in a rush to use it to work & communicate
Imap and imappro?
what is the difference in using imappro.zoho.com or imap.zoho.com ? Regards
SENDING EMAIL BLOCKED
I have been blocked from sending emails, I am sorry for going against your policy, Please help me lift the block and I will keep to your policy strictly and never go against them. Please forgive me. My email address is u.a.e.connect@emirates-nbd-sta
Unable to create same email after migration to Zoho
Hi, I recently migrated from hostinger email to zoho email. After verifying all TXT fields, I'm able to create new email ID and send/receive emails from this email. However, I'm trying to create the same email ID that I was using in Hostinger but I'm
Zoho Mail POP & IMAP Server Details
Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
Migration O365 vers Zoho
Bonjour à tous, J'ai déjà migré 4 users sans problème depuis O365, tout s'est bien déroulé. Je maintenant migrer d'autres users mais l'inter face plante et je ne trouve pas de solution. Qd je souhaite ajouter les nouveaux users à migrer j'ai le message
Unable to Create a New Zoho Mail Account
I am trying to create a new professional email account on Zoho Mail. However, I noticed that the "Ad Console" section, which I believe is required for this process, is not appearing in my profile. Could any one please help me, why this section is missing
Attempting to migrate email data from Outlook failed (repeatedly)
'Authentication details provided was rejected by Source server. Kindly provide valid username and password.' That's the error message I keep getting when I try to migrate my old email data from Outlook to Zoho. I've confirmed the username / password are
To unsubscribe from your paid subscription in Zoho Mail, if you can't find help anywhere.
For ZohoMail users who wish to cancel their subscription, we noticed too many requests, we are not stopping you from staying free. To cancel your subscription, login to https://mail.zoho.com as Super Admin >> click Control Panel >> Subscription >> Cancel
Problem with Reply/Forward using alias
Hello, Case: I sent an email from alias and then I want to reply or forward my own message. Problem: In Zoho mail Desktop: When replying, in 'From' field by deafult appears my main e-mail address (not alias) When forwarding, in 'From' field by deafult
error using smtp
I got error when using stmp , shows "C4 NO [ALERT] The server details you are using seems incorrect" But my password is correct, any idea why?
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