Domain Verification - after renewal my domain
Hi Gents, I renewed my domain name and now I have to verify again my domain (which is in godaddy) but I can't find my verification code.. so please can you help me with this? Thank you in advide
Cannot delete organization
I am trying to close out my zoho account. I have done the following: 1. deleted all the users. 2. deleted the domain The last step is to delete the organization. I click the delete button and it asks for my password which I put in. But after doing so
Folder Sharing - how to unshare
How can we revoke sharing a folder? There is nothing in Help about it.
Email from hootsuite account got to spam and latter disappear.
I got a 2 step verification from hootsuite, it got to spam, so I select mark as not spam, the message just disappear, couldn't find it anywhere, I generate a new verification email (multiple times) and never arrived, not in inbox or spam. Now I can't
help error Temporarily unable to process your email. Please try again later.
error Temporarily unable to process your email. Please try again later.
How do I access the Archive?
I sent some emails to the Archive folder. How can I access them now?
Disable chat in Zoho Mail
Hello, Please, I need know how to disable the chat in zoho mail. Tks, Walter
show email date and time in the email list view
I need to see the email received date and time. You have the date just enable it ot be visible by option. I don't care if the view is "cluttered" I need the information available
Living in the Netherlands, pay problem
So well i wanna to do a payed service for my mail... Well i cant use ideal so only creditcard and PayPal. I dont have a creditcard or PayPal. PayPal had some weird stuff with, not going into details. Anyways i cant use anything else it seems to pay. Is
I can't change my Email Alias
Blessings, Zoho Team! I tried to change my colleague's Email Alias, but can't seem to change through. There is an U121 error showing up. Any solutions for this? Thank you!
Emails in the same conversation are not grouped together
Hello! I come from Gmail, and I notice that the grouping of emails into the same conversations are only sometimes working. On many cases, they are not grouped at all, even though they are clearly in the same conversation. How does Zoho Email group them,
Email delivery slow
The past couple days I’ve noticed emails are being delivered on a 24-48 hour delay. When they finally arrive they have the correct date stamp but they don’t hit my inbox for a couple days. This has happened with several different senders on different
Can I use the domain alias as From address while replying an email addressed to that domain alias?
If an email was sent to example@domainalias.com I wish to have this example@domainalias.com as From address when I hit reply button, instead of example@primarirydomain.com How could I do this? Does Zoho Mail support this? Thank you
Not receiving Emails on my zoho Mail
Respected Support Teams, I have completed all verification steps for my website Sipotek for getting Brand Email, I have added Add CNAME MX every compulsory data into my Cloudflare account but still i'm not receiving emails on my Zoho Mail. should I wait
When sending large files (Larger than 25MB)
How can I send large file? If I should to pay, how can I pay?
javax.mail.AuthenticationFailedException: 535 Authentication Failed when Sending Mail through Java Code
Hi All, I don't know why I'm facing the above issue: Please help. 2019-03-27T14:39:47.413256+00:00 app[web.1]: 535 Authentication Failed 2019-03-27T14:39:47.413628+00:00 app[web.1]: javax.mail.AuthenticationFailedException: 535 Authentication Failed 2019-03-27T14:39:47.413632+00:00 app[web.1]: 2019-03-27T14:39:47.413773+00:00 app[web.1]: at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:965) 2019-03-27T14:39:47.413847+00:00 app[web.1]: at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:876)
Mail sometimes doesn’t go through
Hi, On one of my account (I’m admin) some mails don’t go through. They work on gmail.
Inserting snipped image into email
When composing an email and inserting an image from the clipboard, there are choices at the bottom of the image for "best fit", "original", "fit to width". Lately, upon pasting, it is not allowing me to choose the sizing for the image. I have attached
Unable to send email as domain no longer active
Hi Team I have wound up my business and had to close my domain. My zoho email made use of this domain which I no longer hold. However the same email is used in my bank account and for closing this account I need to send a mail from registered email. Can
What's new in Zoho Mail: Part 1
Hey there, everyone! I know it's been a while but we're back to give you a round-up of all things new in Zoho Mail. If you're new to Zoho Mail, this post will help you know the latest updates in Mail. If you're a regular Zoho Mail user, you've probably
SMTP Error: Authentication failed
Hello! I am trying to configure the service on my website using PHPMailer, but despite typing the correct username and password... I constantly get the following error: 2020-02-10 18:56:03 Connection: opening to smtp.zoho.com:587, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => true, ),) 2020-02-10 18:56:03 Connection: opened 2020-02-10 18:56:03 SERVER -> CLIENT: 220 mx.zohomail.com SMTP Server ready February 10, 2020 10:56:03
Sort email window by flags
Please add the ability to sort the email window by flags. Flags are very helpful in planning from priority, followup, info. If they were easier to add to your email in the window (such as clicking from priority to followup in the panel), would be helpful
DOMAIN NOT RESOLVED
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 29 Dec 2019 23:55:16 -0800 from info@capital-carbon.com [info@capital-carbon.com] ----- The following addresses had fatal errors ----- [Status: DOMAIN_NOT_RESOLVED, Address: <ambesh@rathirubber.com>, DOMAIN_NOT_RESOLVED] Message will be retried for 4 more day(s) Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Mon, 30 Dec
mx records not pointing to zoho
hello, i have a shopify i trying to get it connected with zoho mail. but i cant seem to get the mx records to work right, i talked to you guys yesterday on chat about it. and he said everything was alright, but it still says in zoho email that the mx
Alternative Method for Zoho Mail
Respected Support team, I have an question that for setup Zoho E-Mail Services with my Website olansi, which is using Cloudflare Flexiable SSL, I wanna know that without Cloudflare or CNAME setup can I setup Zoho Mail for receiving Mail from the users.
Zoho Mail Night mode turns itself back on
Zoho Mail desktop client night mode turns back on when restarting the client. This happens whether or not the Auto Sync option is on or off, and even if the web client in the browser is not in night mode, the client still turns Night mode back on. The
I didn't receive any OTP sent to my mobile number
Hello, My administrator account has OTP enabled. The last time I try to login, Zoho asked for the OTP code, but I never received it. What should I do? Best regards, Fedry
Please unblock my email account
Hi, My email account (ugo@therestartproject.org) was blocked because of reaching my 5Gb quota. I have since deleted lots of emails, and I can see on control panel that I'm now using 72% of my allowed space, but I still can't unblock the account. When I try from control panel I get the following message: "Operation permitted for paid user(s) only", which must be a mistake/bug. Please unblock the account as soon as possible. Thanks
ANY ATTACHMENT UNABLE TO OPEN AND ANY DOCUMENTS CANT UPLOAD
ANY ATTACHMENT UNABLE TO OPEN AND ANY DOCUMENTS CAN'T UPLOAD
Emails forwarded to Zoho Mail greylisted
Getting greylisting bouncebacks when forwarding from xx@pl.net to a zoho mail email address. Started happening a few days ago. Worked fine for a month. The mail system <xx@highrollers.nz> (expanded from <xx@pl.net>): host mx2.zoho.com[204.141.33.55] said: 451 4.7.1 Greylisted, try again after some time (in reply to RCPT TO command) Tried whitelisting pl.net domain. SPF and DKIM failures are accepted if that's relevant. The issue has been occurring for 4 days now.
No emails from Jagex/Runescape
Anyone else having this issue, emails from Jagex/Runescape won't come through, trying to change password/email address but the emails just don't come through from them. Everything else seems fine. They send to my non Zoho addresses though.
"Complex" signatures are not saving
Hi, I tried both in the Control Panel and in Zoho Mail, creating signatures with more than a line but it does not save them. I created signatures by adding an horizontal line, two paragraph or a small pic of my logo, but none of them save correctly. It
adding a mail CNAME for zoho mail
Hi there, i have account with zoho mail and I can access my zoho mail via mail.zoho.com Now, i wanted to setup a subdomain in my domain mail.mywebsite.com and redirect to mail.zoho.com i tried doing a CNAME, but wasnt successful. Can you please let
Can't send mail with Apple Mail
Hello, I can't send mail with the Apple mail, I get this Alert ": -ERR USER NOT AUTHENTICATED" How do I set up Apple mail with ZoHo mail ?
Cannot receive emails (but can send it)
Hello, we have completed configuration with our shopify account and we can correctly send emails but cannot receive it. Sender receive "553 Relaying disallowed" error. We have already change MX from .com to .eu but nothing changed. The domain is snackplanet.it
Some issues in receiving emails
I am gradually migrating from google apps free to Zoho in case google ever pulls my old free grandfathered plan. I went onto my gmail and sent a test email to my new zoho email (which is all operational) and it took an abnormal amount of time to receive
Zoho mail server (IP) treated as spam, the email cannot be delivered to the recipient
When we try to send out to a customer, it return: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx@customer_email.com INVALID_ADDRESS
Zoho spam
Hello, a lot of emails I send to people are going to spam. Any ideas why?
Error:554 5.1.8 Email Outgoing Blocked
Quando tento enviar o e-mails não consigo e aparece a seguinte mensagem Error:554 5.1.8 Email Outgoing Blocked
SPF verification unsuccesful
I am trying to pass SPF verification for my domain experimentaltools.online but the verification keeps failing after I added the TXT record. It used to work fine when I was using G Cloud but I moved back to my registrars own DNS service and now I cannot
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