Delegate account/Grant access
Hello, I would to grant access of all my email accounts to the primary address, superadministrator, but I don't find "Delegate account" or something similar in settings. How can I do? Thank you Dr. Kira Smith
How do edit my DNS settings for a domain purchased through Zoho
We have a webpage created in a third party editor which we want to make live on the domain we have just purchased from Zoho. However after a lot of searching I've been unable to find anywhere to do this. I got to the following logon screen from control
MX record not update even already pointing in
Hi Support, I have been using zoho mail for my domain www.netsys-titan.asia but suddenly the mx record missing and i unable to send or receive any email. I already update the mx record bit seems already 72 hours but still no changes have been made.. herewith
Always Use Specific Address
We are in the process of moving our website to a new domain i.e oldsite.com to newsite.com As part of this ur email address will be changing from hello@oldsite.com to hello@newsite.com We set up the new domain and email address in zoho. We've se the new
nothing happening with my GMAIL -> Zoho Mail
What am I doing wrong? Not incoming mail or syncing of my current G workspace mail... Jamie
Can Send Emails But I am not Receiving emails in Zoho Account
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need
Can Send Emails But I am not Receiving emails in Zoho Account
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need
Setting up a second company domain/account
Hello, I already have one business successfully set up on Zoho using email. I am setting up a completely separate, second business. I need help on how to set up a second business with a completely separate domain. Appreciate the help. David.
NONJUNK Label
Hi, from some weeks it's happening a strange thing: using my ZOHO account in thunderbird, for some reason appears in zoho web interface the yellow label NONJUNK marking apparently "random" emails. I use no labels and no spam rules in thunderbird, and this behaviour happens to two separate accounts with nothing in common (traficante and francescotraficante). Why? Thanks.
Horribly Slow Email Send and Receive
Internal and External emails. Delayed up to 1 hour. Is there a problem currently?
Have to refresh page to receive email
For the last 2 days Zoho Mail isn't receiving mail and updating my browser automatically, I have to refresh the browser page to see my new messages. Problem occurs on both Brave and Firefox.
Problems with Zoho Mail Imap client and GMAIL.COM - folder structure and sent email
Hello! I use Zoho Mail Web IMAP with a gmail.com account and I see 2 issues. Problem 1: - When I send an email through the GMAIL web, it is not in sync in the "sent folder" of Zoho. Problem 2: - When I create a folder in Zoho Mail, it does not appear
URGENT: I am not receiving emails from gmail.
Hello, I am not receiving emails from people that send them from a gmail account. I have tested this myself and can confirm that none of the email addresses I have setup with you are receiving the test emails from a gmail account. My MX records are setup
MX records are correct but I cannot receive emails
I have updated the MX records for my email and it confirms that it has been added successfully and pointed to Zoho, but I do not receive any emails. What could be the reason for this?
[AUTH] Web login required: https://support.google.com/mail/answer/78754
I get [AUTH] Web login required: https://support.google.com/mail/answer/78754 error message when trying to POP a gmail account. Apart from "not using the latest security measures" as suggested by GMail as a last ditched attempt how can I setup Zoho to use the "latest security measures"? If this needs dev work, please can it be added to the roadmap? Thanks
Email Sending issue!
One our our email account (acc*****@s3india.com) is facing following issues from today itself while sending mails. 1. Hourly Ratelimited. Notification mail sent 2. rejected due to usertype=REPUTATION_HIGH_USER rlResult=PERMFAIL 3. 5.3.4 message size limit
Emails not loading
Hi, I am facing serious issues with Zoho mails since yesterday. The emails are not loading and after logging in the screen is stuck at "Loading ..." This happened for the entire day yesterday and then suddenly in the evening the emails stated showing.
How do I get my ZB code even after verifying my site.
We are trying to connect our email to our wordpress site, (Dukatt.com) and need to find our zb code to activate our mail. How would we access that code?
Mailbox name not allowed. The server response was: Relaying disallowed
I am trying to send email to my zoho account, to my custom domain (not zoho.com) from another email account ie. gmail.com. Every mail i send i get the following error: mx.zohomail.com #553 Relaying disallowed ## What can i do? Thanks!
136.143.188.12 blocked by spamcop
Please Help! I can't send out emails. 136.143.188.12 blocked by spamcop Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Fri, 22 Jan 2021 21:32:01 +0800 Original-Recipient: rfc822; Final-Recipient: rfc822; Status: 550 Action: failed Last-Attempt-Date:
Old Gmail inbox migration to Zoho mail
Hi, I have been checking Zoho products for a while. This week finally decided to migrate my company mail accounts from Gmail to Zoho. I was looking for sometime and could not found a way to perform this; only found the way to take a backup of my old account into Zoho connecting throught pop3 server; but I'm not looking for that, I want that in my new Zoho Mail inbox appear all my mail messages and conversations as I see it in Gmail. Searching in Google and in Zoho Mail docs the workaround begun
Domain verification issue
I tried to register my domain (www.unigpa.com) but the process is cut and I cannot add access mails to the domain or delete my domain to start again also I cannot find the TXT value for the domain to verify it
DKIM failing - RSA public key: RSA.xs:178: OpenSSL error:
I am trying to add a new DKIM TXT record as advised by Zoho support to try and fix a long standing DKIM issue with my account. When I add the new record it shows up in checks, but does not pass. Using the tool linked in the DKIM creation page on Zoho
Gmail forwarding to Zoho Mail
How can I forward my Gmail to my Zoho mail app? I have tried adding a POP3 account but it continually says "Unable to connect to the server. Check your server details." I have the Mail lite subscription. I have enabled POP in my Google mail settings. What am i missing here? thank you. David
Question for the MX Servers ...
Hello ! Is it correct, that alle three zoho.eu mailserver uses the same IP ?! Bye, Martin
I can't configure SPF and DKIM
Our emails are unauthenticated, and when we log in in to our control panel we receive a warning message that we need to configure our SPF and DKIM. We bought our domain 8fans.org from shopify and we can't verfify or edit SPF and DKIM since we get a message that says: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Please help us solve the problem so we can authenticate our emails.
Configuration could not be verified - is the username or password wrong?
Hi guys, I've recently created an email account in my email free service. I can use the account in online and it is working properly. But when I tried to open it in Mozilla Thunderbird in Ubuntu OS I am getting an error saying: "Configuration could not be verified - is the username or password wrong? " I entered the correct username and password but the error is consistent. I changed the password to a simple one but still I am getting the same error May I know how to sort this issue ?
Cannot receive E-mail but can send
I just just joined yesterday, it says the domain (prognewsis.com) is verified but none of my test e-mails are coming through. I can send but not receive.
not receiving email [SOLVED AFTER 20 hours]
no email received in the last 4 hours.. I sent something from my personal SMTP to myself on zoho and still nothing also if i get code 250 OK ``` Jan 12 15:35:42 box postfix/smtp[15742]: Trusted TLS connection established to mx.zohomail.com[136.143.191.44]:25:
Closed ZOHO account but cannot register the same email under G suite because it says email address already in use. can you help?
Closed ZOHO account but cannot register the same email under G suite because it says email address already in use. can you help?
any emails not receiving
Hi I setup zoho email but not getting incoming email since start just able send emails only
Reply-to
Dear madam, sir, I use the explicit reply-to field, and it always defaults to my default sending address. It would be great to have it default to an address connected to the From: field. Using that same address would already be a huge improvement. Ideal would be to have the default reply-to address settable per "Sending as" identity. As things are currently, every once in a while I forget to set the Reply-to field (expecially when replying myself), and the reply ends up in the wrong place. Thank
Email Folders
I would like to be able to create email folders and have a rule that would have emails go to appropriate folders. Is this possible?
Get Back To Domain Setup
I was setting up my zoho email on the domain setup page, it looks like the picture below: But now when I log in I go straight to some kind of email inbox? My zoho email doesn't actually work, how can I get back to the setup page so I can fix & check all the parameters.
SMTP block 554.5.1.8
Hi, I am facing the same error code 554.5.1.8. Via the control panel I tried to change the SMTP block - failed. Also tried to unblock the email address - failed All lead to the message I should contact support@zoho.com - done Now I am worried because my business depends on it. Question: - How to avoid this - it happend without any notice or warning .. - What can I do to solve this Thank you Best Regards jan@valocom.nl (blocked SMTP - outgoing mails) .... :(
Zb code and MX
I just verified my domain kamitechsrl.com but when I start configuring MX DNS in the instructions it was written to clear every DNS before going on. First problem: despite the domain already verified I have a warning that tells me to verify it and obviously
Zoho Calender and Contacts not syncing with Windows 10 email
Hi I have my email hosted through Zoho. I am using Windows 10 mail tool. This is not outlook but a different app which comes with Windows10, Email works fine but the contact and calendar which is there in Zoho is not syncing with my Windows 10 email client tool. Can you help me on how to do this ? Regards Girish
Email server blacklisted on anti-spam
Hi, the zoho mail is blacklisted on anti-spam. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [136.143.188.54] blocked using dnsbl-1.uceprotect.net; IP 136.143.188.54 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=136.143.188.54 Please, can you fix that problem? Thanks.
Creating New Domain Users/Emails
I'm trying to add new emails for the domain @smartalumni.ng but am told I do not have the permission to create new users. Please help.
I can't change the timezone in General Settings from GMT -8:0
I change it to something else, click save and it doesn't seem to register. Any fix for this?
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