Deleted Emails
Hello, We attempted to create a filter for our old emails and ended up deleting our new emails. Please need to recover these emails. Thank you, Jalessa
HELP INCOMING USER DISABLED
Hello, I disable a user on my account and now i can't enable him, the system is saying me only for paid users can someone please help me? thank you
Web mail is not working
Hello! We have an issue. The Web mail is not loading. It stuck on Loading... info@rfg.ae stage.
do not get into mail page
Hi, I do not get into mail page I log in, insert login, password, then go to https://home.zoho.com/home and hang in this, do not load page, do not get mail. Nothing. I tried different brousers and different computers in office, but all the same, I do not get my mail. Problem only from office (IP 81.17.147.142), I have no problem to get into my mail from my home computers. Our mail domain ovtr.net Our IP 81.17.147.142 Thanks for help
Email desktop notification don't work
Hello, I wanted to be warned when I receive an email on my Zoho email adress... So I activated it... I did anything I had to do for it to work, and the I wrote two emails to myself, on another zoho email adress of mine... And I haven't been warned at all.. Not any desktop popup... Just one sound such many and long minutes after I received my own email... Does anybody know how to fix that issue, please? Thank you very much
Is zoho on blacklist?
I have problem with sending emails. I get this error: marko.voljc@interfinance.si INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"Email blocked by GeoIP spam filter. Listed by HOSTKARMA/JUNKEMAILFILTER. Country [IP], GB [31.186.226.21] - IntCode491003 - (diem.si)" Please help
DKIM
I don't seem to be able to get the DKIM verification to work. I don't see how to get back and alter the required text.
Zoho Mail - Privacy Issues
Hi, Zoho claims that the data centers for EU are located in Amsterdam and Dublin. In Zoho Mail's GDPR Readiness you can find the information that data centers for zoho.eu are located both in the US and EU (see https://www.zoho.eu/mail/help/zoho-mail-gdpr-compliance.html). This information is confirmed in "Zoho - Group Entities Details: (see https://www.zoho.eu/privacy/zoho-group.html) "All group entities listed below are joint controllers, and in case of hosted services, have the roles mentioned
Unable to disable an account
Hello! I am trying to disable a Zoho ID for Gramiksha.in domain, but it says that operation is permitted for paid users only. Please look into this issue, as this wasn't the case earlier! Thankyou!
ADMIN email
Hi there, We both Rapid SSL certficate and there is only one option how to confirm it. We should get the confirmation email to our admin address, we didn´t get enything. Please, can you advice? Vaclav
SMTP TLS connections
Hi, when using SMTP you are able to established secured connections for ports 465 and 587. I know both are secured. What is the difference between them? I have found suggestions that using port 465 is more secured than 587. Kind regards, Luke
Not receiving verification text
I tried to register agazproductions.com but did not got verification text message. Now when I try to register again or login I get the following: This Domain is not supported or is already registered with Zoho Is it possible to either activate the account or let me re-register it. Thanks
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed
If i send a mail to anyone works, but if i send a mail to domain geraldosantana.com.br i get this message. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. cpd@geraldosantana.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :No Such User Here" Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1550155922760572.9262605455182; Thu, 14 Feb 2019 06:52:02 -0800
Is there Zoho meet Up happening in Sydney Australia ?
I am a new ZOho One user, with 2 accounts subcribed for me and my staff. I was wondering if ZOho holds Meet Up at all like Shopify does?
Missing ID card and Access card
Dear Sir/Madam, I lost my ID and Access card. I need new ID and Access card. Kindly consider my query. Thank you, Mayilvaganan
Email forwarding has suddenly stopped working
Mail forwarding which was working flawlessly for months has suddenly stopped working. I have deleted all the settings and set them up from scratch again in the hope that it would fix it but it hasn't. Is anyone else having the same issue, and Zoho, what is causing the problem and when will you fix it?
Download attachment from email
Hi Can we read mailbox using C# code and download the attachment ? Regards Sunish
Signatures
All of a sudden my signature is not appearing on any emails, new or replies. I have checked in settings and it definitely appears to be set up for both so I would appreciate some advice on what I'm doing wrong and how I can remedy this. Thanks in advance. Duncan
cant login to mail
I tried the provided address- https://www.zoho.com/mail/ and different browsers Next clicked red 'login' in the upper right corner Entered user and password Also typed the word in a box No notification that the password is wrong Then directs back where started mail- afterall@zoho.com
Emails from GSuite Migration not updating after 2pm yesterday
Hi there, I migrated from GSuite to Zoho Mail yesterday. I handled updating all the records on the Domain, it's showing as all green and good to go. My emails started populating which was great and I even got a couple of new ones, however after 2pm yesterday they stopped updating. I'm still receiving them in my GSuite inbox, so I know they are coming through- but I'm unable to see any updated ones since yesterday. Please help! Thanks a ton!
Setting SPF record in Google domains isn't recognized here
When I try to set the SPF as a text record in Google domains I'm told record already in use? Thanks Greg
outgoing mails blocked
i dont know why but i cant send a single mail from my newly created account,please explain why is that,my email id : devaprasad.m@zoho.com
Adding an Email to Task address to a group
I am trying to add an @tasks.zohoprojects.com to a group, but I never get the invite. Can we override the invite in any way?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hello, I am currently unable to send mails as that message keeps showing up. Could you kindly look into it? Thanks in advance.
Zoho Mail not loading
I've been running into an issue in which Zoho Mail will not load. All other Zoho services load fine. With Mail all I get is the "Loading ... email address" message.
Some HTML formatting fails in the Zoho Mail web interface
When receiving HTML emails some HTML formatting is lost when viewing the emails on the Zoho website with a browser. The same emails are displayed correctly when forwarded via IMAP (and I assume POP3) to an email client. This tells me that the formatting must be correct as received and stored in the Zoho mail database but the Zoho mail web server is not processing the formatting. An example: the HTML contains a style specification " ul li {margin-bottom: 1em;}" to insert an extra line after each
Autodiscover/Autoconfig doesn't work
In this thread you suggest using CNAME to autodiscover.zoho.com. Unfortunatelly this domain seems to not exists anymore... Could you please fix that? Here you can find useful resources on this topic.
[solved] Spam quarantine layout is faulty
Unless I'm doing something dumb, I think a fault may have been introduced into the layout of the quarantined spam emails list. As far as I can tell, the Type and Date columns seem to have been reversed, though not their contents, and also (or perhaps as a result) the alignment of the data in the other columns is all skewed, as shown in the attached screenshot (I've obscured my email addresses). I don't recall seeing this until just the last few days. I've logged out and cleared my browser cache but
SPF Verification Error
I couldn't verify SPF. It shows error.
[solved] txt record for spf contains double quotes
Hi, I continuously get the warning from ZMail Admin app that my TXT records is not correctly setup. I did however include the exact details as mentioned in the message. My DNS hosting provide adds double quotes. Does the ZMail Admin check for double quotes too (and ignore those)? Regards, Nika.
My Zoho account is got blocked
Hey Team Zoho, Hope you guys are doing perfect. Since this morning my zoho account is blocked by your team. I have tried to unblock this several times but still problem is same. Can you please guide my why this happens? Best
IMAP on Outlook
Hi I connect to my zoho account via imap on Outlook. Since yesterday afternoon I have not received any new emails. The emails come through on the Zoho web app and I the Zoho app on my phone. At the moment, when I click send and receive, it says: "Folder:Inbox Check for new mail." and it just never completes. I went into account settings and Outlook checked the connection and it did seem to be able to access the Imap server. Thanks so much in advance!
disable Spam filters
Hi, I'm administering a domain where the email is hosted by Zoho. Some users don't access via Zoho but use local clients like Outlook and access using POP or IMAP. This means that email filtered as spam doesn't get to their clients. Is there anyway to turn off all spam functions in Zoho and let the local clients decide? Thanks
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Dear Sir, I have been trying to send an e-mail 7 times but it has been blocked. This message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." is appearing. Please help me to solve this problem. Sincerely yours, Petch
Need super admin password
our domain is truepath.co.in I forget super admin password sales@truepath.co.in Also i changed my mobile no six months back, while reset pasword it is sending to old mobile no which is not in use, kindly help asap REgard Rajan CEO True Path Web Solutions Chennai,INDIA
pudo autenticar en el servidor SMTP con el nombre de usuario "miusuario" usando 2 autenticadores posibles
He tenido un inconveniente acerca del envío de correo electrónico, al momento de realizar el envío me aparece el siguiente error Error de envío de correo Comparto mi configuración de envíos a correos. Config Que pasos debo de hacer? Muchas Gracias, Espero pronta respuesta.
blocked. Error: 554 5.1.8 ????
HELP !!!!! My e-mail margrarin10@zoho.com is blocked. Error: 554 5.1.8 Email Outgoing Blocked I am writing to the forum, but zohosupport is not responding. What is the problem? I ask to help solve the problem, because I can not communicate with my clients at work
Specific address being sent to Spam
Our payroll is done by a program, and it emails out our paystubs. This email goes to everyone's spam. We are using Outlook 2016 on Windows 10. We have chosen Not Junk, and added the email to the safe senders list multiple times. Is there something I can do on a domain level to allow this email to be received in the Inbox?
Printscreen paste
I wanna to put printscreen image from clipboard. Let's say I've made fast printscreen from my desktop by hotkey. Client application like outlook accept it but zoho mail can't Could you do any similar feature, I will accept special button for it when I wanna write mail.
Password Reset Request
Hi, I changed my phone recently and can't remember my password. Trying to reset my password but the verification code is not arriving. What can I do? I need to do something about this fast! please help.
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