"Cannot connect to outgoing mail server" - started this morning
Starting earlier today our workstations are not able to send/receive email through our Zoho mail accounts. Outlook gives us an error stating "Cannot connect to outgoing mail server". No other network issues appear to be occurring for us and it was working earlier until about 3 hours ago. I have received reports from a friend also using your service in this area that they also are having connection problems. Are there any known network issues happening to your mail servers?
Screen Shot Paste function not working in zoho chat (Cliq) -
Hi, One of the most useful feature is direct paste of windows screen shot in Zoho chat, but it is not working now in Firefox Browsers. In Chrome its working fine.
Only receiving sporadic email
I am able to logon to zoho.com but I am receiving only intermittent emails.
Zoho Mail is no longer reliable enough for my business
Over the past few months there have been so many mail issues. All of which I have had to discover, or my clients have discovered and tell me that my mail isn't working. I have customers sending me mail now to my personal mail address because of these problems. Today I have customers saying they are getting bounce backs saying my email address does not exist on the mail server. On my end it looks like everything is working, I can log in, send mail, etc. Meanwhile, There is no website that Zoho provides
Email are received but not sent instead
Hi, I have just signed up for an trial offer but see that emails are received but when sent they are left in the sent items as "in queue" and not actually been processed. Please can you check what is the issue ? Attached is the screenshot. Thanks Jyoti
I can send Email to same Domain?
I can send emails to same domain!! for example: my email is: vas***@sanar***.com when I want send to rbamshmos***@sanar***.com or ad******@sanar***.com It doesn't send.. But when I send it to : t.azzan***@gmail.com It send directly.. Please help APAS...
Erro DNS
Good afternoon. Please help us as we have this block and we can not send email to this recipient.
Tip #16: How to make Voice/ Video calls via Cliq from Zoho Mail
Face to face conversation works magic, cutting down the number of to and fro emails. Just start voice/ video call via Cliq, in Zoho Mail, to talk to your colleagues, get their verbal and non-verbal cues, right from within the email. Use the Audio/ Video icons from the contact card to have some real-time discussions. In an email, all your contacts, the senders, the recipients all have a contact card, irrespective of whether they are in To/ Cc lists. Click on the name to open the contact card. In the
Unstable receipt
今日使用的Outlook收信會一直跳出0x80042180代碼錯誤，再請協助解決。 我們的網域為：book4u.com.tw 謝謝
I'm not receiving email from yahoo.com.br
I am not receiving emails from any @yahoo.com senders. This is only happening for emails coming from @yahoo.com. I am receiving all other emails properly except yahoo This is one email that never got to the recipient: Date: Tue, 25 Sep 2018 03:08:07 +0000 (UTC)
From: Paulo Alexandre Silva <pancs1@yahoo.com.br>
To: Paulo Silva <paulo.silva@sulsegseguros.com.br>
Message-ID: <1137188405.1914909.1537844887634@mail.yahoo.com>
Subject: Mensagem de Teste
MIME-Version: 1.0
Content-Type: multipart/alternative;
Not receiving emails sent from xxx@YAHOO.com to my xxx@ZOHO. All others working OK.
I am NOT receiving emails sent to me (xxx@Zoho.com) from any xxx@YAHOO.com senders. This is ONLY happening for emails coming from xxx@YAHOO. I am receiving All other (Non-Yahoo) emails properly. Are emails sent from xxx@YAHOO.com being BLOCKED for some reason?? This is a bad problem - please HELP as soon as possible.
closing topics before they're resolved
i posted yesterday for help with setting up comcast under pop3, and someone decided it would be a good idea to close the topic before it issue was resolved. it was suggested that i email instead for further help. that is fine if the information i would be given would only benefit myself, but having the pop3 setting posted on the main forum would benefit many. in the future please leave a topic open until a solution is reached. with that said i found the forwarding settings on comcast site, so just
ZOHO !!! WTH? YOU SHOULDN'T BE SLEEPING UNTIL YOUR SERVICE IS FIXED. BTW, IT'S NOT FIXED.
CLIENT'S EMAIL THAT WAS WORKING EARLIER TODAY, NOW NOT WORKING, AGAIN! THERE'S NO GUIDANCE TO YOUR USERS! WTH IS GOING ON? UPDATE US! Update us, please.
Why can't I send mail to around 50 people at a time? Why is my account getting blocked??
As i am working in Marketing, I would love to send promotional mail to my excisting clients and also to potential client. But Zoho is not allowing me to do so. I want to know why.
634084370.internal.sites.zoho.com’s server DNS address could not be found
Hi Team I have hosted my site www.soinslogistics.com with zoho. it worked for quiet a few days but stopped working last week. My domain is with godaddy.com. Cname record is www pointed to zhs.zohosites.com Additionally, i have forwarded my domain to www.soinslogistics.com Please help to resolve this error. http://634084370.internal.sites.zoho.com/ This site can’t be reached 634084370.internal.sites.zoho.com’s server DNS address could not be found. Try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked << please help
Dear Sir/Madame I have a problem to send the massage with this code: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help me out with this problem. My e-mail address is kenny.y@thaiconsulatela.org Best, Kenny
Desbloqueio de e-mail
Boa tarde, Meu e-mail está bloqueado para enviar e receber mensagens. O erro relatado pelo sistema é: "Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked. Learn more." Peço-lhes para desbloquear o meu e-mail. Atenciosamente, Guilherme
Problema no envio
Olá não estou conseguindo enviar e nem receber email recebo a mensagem Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked e quando faço o teste para enviar da como mensagem da não entrega do email e aparece Mailbox delivery failure policy error email é contato@megadanca.com.br preciso da solução urgente para desbloqueio pq se não vou precisar mudar de serviço de e-mail obrigada
No puedo validar la cuenta. DOMINIO ARSYS / WEB WIX
La validación de TXT ha fallado No me deja validar. Tengo el dominio en ARSYS y la web en WIX www.projecthouseagents.com CNAME no me deja Arsys crearlo y HTLM no puedo acceder (o no sé) a RAIZ Saludos !!!
Can not send to military emails (.mil)
A large percentage of my emails are sent to military units and personnel. I had this problem when I first started using ZOHO but then it went away. But, now it has started happening again and it's becoming a big problem. I get the same response back every time I try to send something. It seems to only be an issue with .mil emails. Please help! I have had to start using a google email for my military correspondence but I'd like to keep it all in ZOHO. ERROR_CODE :421, ERROR_CODE :Host not reachable.
Is Zoho Mail Server down or unestable?
My team and I have a big trouble, we can´t connect to our mail via cellphone. Some times neither in the web GUI. The problem is since today, do you have any problem? We can wait or review our mail configuration. The erros is 400 o can´t resolve the DNS on the web Greetings
can't reach zoho.com or mail.zoho.com
Hello We can't reach zoho.com or mail.zoho.com. Tracing route to zoho.com [8.40.222.155] over a maximum of 64 hops: traceroute zoho.com traceroute: Warning: zoho.com has multiple addresses; using 8.40.222.155 traceroute to zoho.com (8.40.222.155), 64 hops max, 52 byte packets traceroute zoho.com traceroute: Warning: zoho.com has multiple addresses; using 8.40.222.155 traceroute to zoho.com (8.40.222.155), 64 hops max, 52 byte packets 1 192.168.100.1 (192.168.100.1) 0.940 ms 0.487 ms 0.346 ms
Instagram Not receiving security code
I have issue getting Instagram security code email on my Inbox. Reset password has no issue. The email no-reply[AT]mail[DOT]instagram[DOT]com has also been added to whitelist. Anyone has this issue?
Setting Up Comcast
good day, i am trying to add my comcast,net email accounts under pop3, and i'm truly at a lost. this is what i have entered so far: general xx*******xx@comcast.net, xx*******xx, xx*******xx@comcast.net incoming 995, plain(i'm assuming means none), mail.comcast.net, my password the next button won't hi-lite to go to outgoing. any help would be greatly appreciated, thanks
Unable to contact server
Good day I have been using Zoho with no issues so far. But for the past day when I try to use my Zoho app on my phone it tells me UNABLE TO CONTACT SERVER when I use my phone data. This issue disappears when I connect my phone to my Wifi, but I need it to work properly with my phone data. Any solutions? Thank you
Mail for multiple clients (cannot connect or send)
I have multiple users (challengesales.com) That cannot send mail. Using Apple mail and Outlook cannot connect to send. Cannot reach https://mail.zoho.com In addition another client using another (custom domain) is also having issues. Help.
Account is inactive
Accidently deleted my account trying to login get message account is inactive The account I’m trying to use is alexander.mullen@zoho.com Thanks
Sending Email from Mobile devices with Wi-Fi OFF, SMTP auth failure.
Can not send without wifi enabled, on devices using cellular connections, ie 4G. Devices on wifi work fine, tested on multiple domains and devices. Issue seems systemic with ZOHO. Check your change log! 550 Please turn on SMTP Authentication in your mail client. mail-ot1-f42.google.com [209.85.210.42]:40772 is not permitted to relay through this server without authentication.
i have problems reciving and sending email today!
i have some aacounts with you and in alls i can access to my acount
Problemas para ingresar a panel de correos / Problems to enter the mail panel
Buenas tardes, el día de hoy traté de ingresar al panel por donde ingreso a mi cuenta (correo.destacoingenieros.com.pe) y me sale un mensaje de error en el navegador: "NO SE PUEDE ACCEDER A ESTE SITIO WEB. Es posible que la página web http://www.correo.destacoingenieros.com.pe/ esté temporalmente inactiva o que se haya trasladado definitivamente a otra dirección ERR_NAME_RESOLUTION FAILED" Sin embargo cundo ingreso en otra ubicación si puedo abrirlo. Por favor nos pueden ayudar a saber como solucionarlo?
Given emailid already exists
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' dev@memberbuy.com.au Please fix it thanks.
Given emailid already exists
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' dev@memberbuy.com.au Please fix it thanks.
CNMAE Records
I moved my domain to a different account. My domain had already been verified and now I need to reconfigure CNAME records but I can't find them on my account Control Panel. What must I do?
where is my zb code? urgent
hello, where can I see my zb code? Thanks
My mail is blocked
Dear Zoho-Team, I just recieved a Mail: "Dear User, Greetings from Zoho Mail Team. Your email reception for the account (viktorija.kopmane@zoho.com) has been blocked as the mailbox storage size exceeded the allocated storage. We suggest you to clean up emails to create some space or buy additional storage. Refer the help page Manage Mailbox Storage for more details. Once you have freed up at least 5% space or purchased additional storage, you can unblock yourself from the Mail Accounts section in
Not receiving emails
As the title says, I’m not recovering any emails. I’ve had this issue for a while, but just decided to make a post. Any help would be appreciated! Thank you.
Domain Already exists
Hi, I was adding domain mx types and accidently closed the window. Now when I try to add domain it say it alrady exists. WHILE I cannot see my domain here.Can you pelase help. Regards
ERROR_CODE :550, ERROR_CODE :5.7.1 - SPF MAIL FROM check failed
Hello, I desperately need help. I have a constant problem with my and other accounts of my organization. The message that appears is this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contasapagar@normandyhotel.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <contasapagar@normandyhotel.com.br>: Recipient address rejected: SPF MAIL FROM check failed rh@normandyhotel.com.br INVALID_ADDRESS,
MY MAIL DOES NOT RECEIVE MESSAGES
BEFORE I RECEIVED NORMAL MESSAGES, ALMOST A FULL YEAR WITHOUT HAVING PROBLEMS, BUT NOW THAT SEND ME MESSAGES THROUGH GMAIL OR OUTLOOK, DO NOT ARRIVE ME, COULD YOU HELP ME ?, I ASSURE THAT NOTHING HAS BEEN MODIFIED.
ERROR 550. DENIED BY POLICY
Hi helpdesk, I'm the IT guy of our company. We've our business mail stored at zoho and we're having issues sending mails to some persons. Those emails that couldn't be delivered belongs to the same domain "aena.es" which is an important airport of Spain. We receive and automatic message which says: *********************************** <name-of-person>@aena.es, ERROR_CODE :550, ERROR_CODE :Denied by policy **************************** No attachments, mails to only one person (not a distribution list).
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