Can't edit logo on careers site
Hi i can't change the logo on my Careers portal. It doesn't provide an edit function as described in your notes. See Screen shot attached.
Re-publishing problem
Hi, I am trying to re-publish a position and Zoho send me a message that I cannot do that before or within 45 days. How can I lift this restiriction so that I can re-publish the position? Thank you in advance. BR Dimitris Lyris
Email address and Resume Parsing
I would like to have my one employee who uses Zoho Recruit to have his email address in the system, otherwise they come to me as the account owner who is not using this system? Tx! Second issue is that the resumes we are receiving are not parsing correctly. We realize it's not always going to be perfect, but it's not really working at all?
Candidate Import - Difference between Import My Candidates and Import My Organization Candidates
Quick question - when importing candidates (from a spreadsheet), what is the difference between "Import My Candidates" and "Import My Organization Candidates" - it is one of the first selection items, but I am not clear on the difference?
iPhone App
Zoho Recruit iPhone App - I've downloaded and installed the app and I see a "Sorry - You don't have permission to use the Zoho Recruit mobile app". Can you please help - I've been a customer using your service for 4 years, waiting patiently for you to release this app. Thanks\\\\\\
Files not deleting
Hi there. We trying to delete duplicates, but it won't delete.
Sales dpt is not interested in new clients?
Help? I need some assistance. Noone helps me with my inquiries. I called 2 times and you promised to send some information about the differences between sTD and ENTP modules. Nothing happened, No Spanish Support. Reynaldo Mora Bogota, hotelerosdecolombi@gmail.com
Deleting CV's from candidate record
I am unable to delete CV's from a candidate record
Editing wording
How do we edit wording of auto replies or once a candidate has submitted an application? Thank you
Automation & Macros in ZohoRecruit
Hello, I'm trying to figure out some tricks to using automation and macros. Specifically how to automate the sending of a thank you email when I change the status of a candidate. Is this possible to automate ?
My Emails aren't being recorded in the ATS.
I have sent mail using the BCC function as well as the send feature from the app and none of it is showing up in the candidate profile under email. :( This led me to double email someone who I think is really great, and look pretty stupid. What is happening here? Why aren't these emails being shown here.
How to cancel zoho recruit demo ?
Hi, Recently i try the demo of zoho recruit for testing. The company buy the professional versión and they need to add me as Admin User of his Zoho Recruit Account but isn't possible because already have a demo account. How unsubscribe of Zoho Recruit Account Demo for migrate to Zoho Recruit Professional Account Subscription? Thanks for your help !!!
Custom from address
I have created a custom from address and can use it when I manually select it upon sending an email. Is the anyway to "assign" this custom send address to certain contacts/candidates so that I don't have to remember to manually select it when sending email to certain people?
Allow for more text areas and fields
I'm finding the limited number of custom text areas and fields is making it difficult to create the form that I need to accomplish what we are trying to use Recruiter for. What is the reason that you limit text areas to 10? it seems like a very low number to me.
Quick forward cv and attachments
Sometimes, I need to forward a cv to a client for a second time. When I need to do so, I need to go to "submit candidates" which takes a lot of times and changes my statuses. You should create a "quick forward" option for cv's and attachments.
LinkedIn - Matching Profiles (modifying search)
Is anyone having this problem? When I search using keywords OR title, getting internal API Server error Matching Profiles Modify Your Search Internal API server error
Cannot access Job Openings page
I cannot access the Job Openings page from any page in Zoho when I click on the tab on the toolbar. I get a feedback form to complete to send to Support but when I click Submit, I get this message - "unable to process your request". Thus I cannot report this problem via Zoho. I can access a specific job by clicking on the link in the record of an associated candidate but I can't go to the main Job Openings page from that specific job. I can access specific jobs via a Client. I can create a new job
How to add secondary email?
I was trying for add secondary email but the dialog box said that my email address already exist. Please help.
New Module
Click Setup > Customization > Modules. Click Create Module. Create Module is not on the page. Please advise.
Our emails are not always being delivered into inbox and we need to rectify this problem.
Sent emails are going into recipients spam/junk folder!
Resume Inbox
Cannot change the zoho resume inbox default emaiL account. This is the reason none of the resumes coming into the email account mentioned are getting parsed?
Duplicate automated emails
I have two duplicate automated emails going out to applicants. Can you help figure out why. There should be just one. This started about 2 months ago.
I'm sorry but your support is shit :(
I'm sorry but your support is shit :( I have written many requests. And I'm waiting for many days. How many days I need to wait for a response of support? My address http://recruit.bpjsc.com/ don't work... My address http://wiki.bpjsc.com/ don't work... The CNAME of domain is correct, but on you side is don't work. + I wrote a many requests for another bugs.... and has silence... :( Support is silent!!!!!! (((( I wait more than 24 hours :( My business is suffering :( So in the future if I'll pay
Bulk IMPORT Candidate/User Profile Picture/Image
Hi Zoho, We have about 500 profile images of our users/applicants that we want to import along with their data during the Import process. We don't wan't to have to manually upload each photo one by one. Or rely on the LinkedIn/Facebook option. Having the photo is a VERY important aspect of a recruiting/CRM/any relationship management platform and from what I can see, there is no obvious way to import and associate a .zip folder containing the images with the import data containing the associated
SMS settings in Zoho recruit
Please can you let me know how I can opt out of the Unicode settings for sending SMS through Zoho recruit. I am sending plain texts which are being picked up as unicode and being charged x3. Thank you, Dan
HELP
I cannot sign into Outlook once downloading the Microsoft outlook plug-in. I have rebooted and uninstalled and reinstalled multiple times and it is not working. Can someone please fix it? Thanks.
Pick List Problem
I am trying to replace values in the pick list using the instructions you provide. However, the old values remain in the pick list. Are there any resources available to help troubleshoot this?
Social setup
Working on Social setup. an error message keeps popping saying not enough privileges, contact administrator
removing data
how to export information
Resume Inbox not working
Unable to parse emails and attachments from my inbox to add candidates automatically. I was using this feature but suddenly this interruption started. Need help to resolve the same .
RE: Additional columns in Candidate page
In your template setting within the candidate page, there are only a few columns, such as candidate name, city, candidate status…….If I would like to add few more columns, such as employers, job titles……etc. Would would I do?
problem publish zoho recruit
Good morning. We never seen this message before: Sorry! Please note that the Posted on for the job opening should be within last 45 days. It is a pop up that Zoho recruit show when click in Publish a Job Position. Is very very important solve it as soon as possible. Thanks for your help.
Import Candidate from Parsing not working
We recently upgraded to the new version of Zoho & our ability to import candidates with parsing does not appear to be working. It still pulls in the candidate in the Chrome extension, but then the candidate does not show up inside of Zoho or through searching the candidate by name. How do we get this to start working again?
Customization of Data Fields
How can I edit the data type for a custom field that has already been created and assigned?
Candidate questionnaire
Please add a clone feature for the form! for every job opportunity we have a different questionnaire, or better yet, add the ability to have a questionnaire following the form.
Bulk Import Candidate/User Profile Picture/Image
Hi Zoho, We have about 500 profile images of our users/applicants that we want to import along with their data during the Import process. We don't wan't to have to manually upload each photo one by one. Or rely on the LinkedIn/Facebook option. Having the photo is a VERY important aspect of a recruiting/CRM/any relationship management platform and from what I can see, there is no obvious way to import and associate a .zip folder containing the images with the import data containing the associated
Quick forward without submitting a candidate
Sometimes, I need to forward a cv to a client for a second time. When I need to do so, I need to go to "submit candidates" which takes a lot of times and changes my statuses. You should create a "quick forward" option for cv's and attachments.
How can I create a custom dropdown field with users?
When we enter a job order, the recruiting manager is automatically populated. I need to put other recruiters names on this job order, but can't make a lookup field for users.
Link to application form for a specific position
Hi, We get the open positions listed on our website via API. This works fine for displaying all the available job openings. How can I link now to a candidate application form for a specific position (not just generic candidate application form)? I have created an candidate application form in ZOHO, but I am not sure I can pass any values to that? Or what is the best method so that each candidate application is mapped to a specific job opening? Thanks!
Delete Account
my company set up another Zoho account and I need to completely deactivate this account so I can add my email to the other account. How can I do that?
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