Timer for schedule a report feature doesn't work
Hi, Even though my local time is well configured (in the setting module), time in the schedule a report feature is an US time. When I put 1 hour, I receive the report 8 hours later. Thanks,
Associated list - Candidat status and Candidat status for job opening
Hi, We understood that a candidate has a Candidate status, a general one and sometimes several candidate status for job openings. How the system choose the Candidate status, among several candidate status for job openings ? The is a bug in the Associated list. In a Job opening file, associated candidates are listed. But the status of each is not the candidate status for this job opening. This is the general Candidate status. This information at this place is not correct. In the associated list design
Unable to setup Extract from Email
Am trying to setup the Extract from Email settings, but am only getting a 'loading' message...
Error 400
Dear Technical Team, I have a really big problem with ur portal. All the time, when am trying to click on the command board, I see the error 400 (which is attached in the file). Can you please solve it asap? Cheers, Alan
resume
cant get my candidates resume
Class Demo
Hello I am an adjunct instructor at Carlow University in Pittsburgh PA. I teach an HRIS 2 course and need a student/university demo of a recruitment software for my class group project. The project is over a 2 week period. I would be interested in talking with someone more about this. Thank you, Todd Siegel
associated status for job opening changed time vs. modified time
Could you tell me what the difference between these two is? I've tried both of them when generating reports and they do yield different results but I can't tell what the specific difference is. Thanks!
Very long response time - ZOHO Recruit
Dear Support-Team, My team members informed me that the response times from ZOHO are much longer than usually. To open a document takes more than 1 minute. Unfortunately to this issue we loose a lot of working time.
How to mark a candidate as inactive?
Hi, Some of the candidates in my resume database are not looking for a job change in the next 6 months. How can I mark such candidates as "inactive" so that they dont come up in my search of prospective candidates. I would like to mark them as "inactive" with a target date when they might become again active. This need to be global setting at candidate level; not one associated with any particular job. Is there a way to achive this either directly or indirectly? Thanks --Ryan
candidate screen can not be saved after adding two picklist custom fields
Hi, After adding two picklist custom fields, the candidates can not be saved. When I edit the custom picklist, the save-cancel-edit words gets messed up and the form can not be saved, the loading alert keeps staying at top. Thanks
Zoho recruit and hubspot
Can Zoho Recruit import the results from a form on Hubspot and correctly map all the questions on the form and sort those answers in an easy way? Can it also integrate with the lists created in hubspot? Or can I create or copy the form into Zoho and then replace our website's application form with Zoho's and when an applicant selects our ApplyNow link they stay on our website and can complete the form?
Interview Date Selection Not Working
We are not able to select the date for interview
Cloning jobs
When I Clone a job, The clone shouldn't maintain the job status. When I clone a filled or canceled job, I have a new job opening that matches 90% of the position. When I Clone a canceled job it maintains the status and even the job opening dates. I want to be able to clone it and be able to edit the job status and the job opening date should default to today.
duplication in the records
Hi I have already forwarded this question on to you as I am still testing your system and still waiting for a response. my problem is this ..... if I try to edit a candidates name in the candidates record , the first name duplicates itself. so when a candidate is called carol smith the amended record appears as Carol Carol Smith
Resume Inbox Parsing problem
Hello, We had set to inbox email parsing for "BOTH (attachement & email body)". When we set this, the parsing function creates 2 candidate in Zoho Recruit and the second one is as "No Name" even though the email body is empty. Urgent response please Resume Inbox Parsing problem
Bul resume submission
Problem when submitting more then one candidate. Client is getting email (from the template) with all names etc. but there is only one resume attached. Tested 3 times. No luck
Assistance
what is the difference between "services" and "taches" ?
MERGING CLIENTS
How can I merge my client firms (company was acquired by another firm). Now instead of 3, I would like them all to be associated with the parent company?
Cannot delete a Candidate
Hi, I am trying to delete a candidate record using an iMac. It was working ok until I clicking on something like 'do not show this message again' and now it wont let me delete anything at all! Please help!
Help ASAP Please New Customer!
unable to reach anyone to assist me with questions. I have tried for 24 hours with questions, clicking links, and calling and leaving messages. Can someone please call me ASAP today at 714-378-0880 x656 Thank you!
URGENT- Intellecap website- Zoho bug problem
Hi, We are using Zoho with the username 'Intellecap.hr'. Recently we noticed that none of the new jobs that we are posting from Zoho are being reflected on our website (Intellecap). On trying to see if there was an error, we noticed that while publishing a job the status is "waiting for approval" as against "in-progress". The option of "in-progress" is not appearing in the drop down as a result of a probable bug and thus currently only 4 jobs are being reflected on our website. We need to resolve
Generating branded / formatted resume
Good day, The generate a formatted/branded resume is not available when I click on more actions under the candidates name.
Resume search doesnt work
Hi, Resume search cant seem to work in the new release. Please could you provide fix for the problem urgently since it is a business critical issue for me.
Bulk email to associated job candidates not working
Hi, I just tried to send a bulk email to all candidates associated with a job opening, and it appears to have worked for some but not others. There is no reason for this that I can see - the candidates that have not received the email are not blocked from receiving emails or "locked". Any thoughts? Thanks, Rob
Searching for candidates based on a job opening
Hello, could you please add back a possibility of searching for candidates in the candidates module based on which job opening they are associated to? It was possible in the old version. Thank you Miroslava Barcova
Zoho Recruit issues/Migration, Networking and improvement
Hello, Many of you have experienced on going issues with your migration, Zoho Recruit and learning the new system. I would love to network with anyone that is willing to trade ideas, resume databases and solutions so that we can help Zoho improve their service and help us get to our desired goals. I have millions of resumes for the US area, hundreds of resources and I think it would be great to collectively help each other. Michael Mell michael@jsmfirm.com 608-395-4004
Massive ZOHO Recruit problems
Dear Customer Service, my whole team (5 recruiters) had problems to access ZOHO Recruit during the day (local Austrian time). Without ZOHO the work at my company doesn't make sense. I have wage costs ... :-( Last week we had problems with a very slow ZOHO Recruit ... Please take aware that ZOHO Recruit problems are not part of our daily business. Kind regards, Michael Walser
Zoho continually crashing.
Issue with Zoho crashing all the time.... I have had issues now for the last week with Zoho continually crashing. Could you please advise if there are issues with the stability of the system as I am worried this is having an affect on candidates acccessing positions vacant on my website too. Regards Kent
UNHAPPY-No response from last 2 months -
we have repeatedly putting mails & posting in the forum, the resume parsing from email is not working from last 2 months. can you at least acknowledge the bug & resolve it or un capable for doing the same. you have stopped receiving calls from the support numbers. best way to avoid the customers
How do I synch CRM and Recruit (bi-directionally)?
We are attempting to use CRM and Recruit side by side, and want the same contacts and accounts synched between the two. We have enabled the adapters, but only seem to be getting CRM data synching to Recruit. How do we get this to work the other way around?
Resume Inbox
WHEN? When will this be working? ryyt4v@resumes.zohorecruit.com
Candidates associated with multiple jobs
Once candidates become associated with multiple jobs, it seems that tokens begin breaking in outbound e-mails, etc. from the system. For example, {Job.Id} produces a null string as the system does not know to which job is being referred. It does not appear that Zoho knows how to handle candidates when they are applying to multiple jobs, or track their submission pay rates/bids on each job they apply to. There does not appear to be a way to un-associate candidates using workflow automation to prevent
slow system
Our system is lagging so much. On chrome and Firefox.
Slow Zoho, message showing "Unable to connect to messaging server.Connecting in 1:26Try Now"
Our system is running very very slow today, at the top of the screen we have the following message, could this be the issue and how do we resolve it? "Unable to connect to messaging server.Connecting in 1:26Try Now"
Shortlisting by job opening using all my custom fields is not available!
Hello, I'm in the final stage of my implementation before starting my paid subscription. I would like to do the following: have a list of the candidates with all of my custom fields, around 15 ones, and be able to filter by job openings and by my custom fields in order to shortlist for interview. It can do it from within the "Job openings", in the "associated candidates", I press on mass update but unfortunately I can only see 6 columns and its not enough, I would like to see 12 columns. If I try
Interview Result in Search Criteria
Hi, How can we use Interview result in search criteria, e.g. to search all candidates which are selected in the interview conducted. Regards, Deepak
Decimal Numbers Field Type
Hi Team, I want to store decimal numbers like 3.6, 4.9 etc in candidate form. Which field type I need to use to consider this. The field has to be numeric so that mathematical logic can be applied on that. Regards, Deepak
Link oferta de trabajo
Hola Como puedo obtener el link de una oferta para que pueda colgar el link en paginas de trabajo Al abrir la oferta , no me sale a la derecha la opcion de inserta Gracias
Can't view search results in Custom View
Hi, If you select a Custom View, then do either a simple or advanced search, the view reverts back back to the default view. To a large degree this renders Custom Views useless, if you can't use them to view search results. Thanks, Robert Lasker
Repeated same issue coming again and again
Repeated same issue coming up once again. kindly resolve the same asap we are facing issues with resume parsing from zoho email. we are getting error message as below. Hi {0}, Sorry, an error occured while importing the {1} data from the file. Please contact support@zohorecruit.com for further clarifications. Regards, Zoho Recruit
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