CANCEL THE BACK UP ORDER
CANCEL the back up order i did not realize that it costs $10 per back up order. I want to cancel my order. pls do not charge to my account.
google api 404 error
Just want to let you know that the google API to connect to Zoho from within email account/google apps is giving a 404 error.
Widget for status changes on candidate profiles?
Is there a way add a widget on the home screen where candidate's whose statuses have changed populate? For example, if I submit a candidate to a client, and I want to be notified on my home screen when that status changes from "Submitted to Client" to "Approved by Client" after they leave feedback, is there a way for me to do this?
Initiating activities with candidates from the Job Opportunity screen.
When reviewing a list of associated candidates to job opportunity screen, can I do the following directly from the list Can we I initiate an email to a candidate ? Can create a note for the candidate ?
listing active jobs in live order
Is there a way on the jobs page personal to put in order of active roles first on top
client name maximum 25 characters
I keep running into an error when creating job orders that the client name must be less than 25 characters. In all cases, the client name is automatically populated because I've already entered the client. When I shorten the name, it creates another client, which is a duplicate. It seems like the client name field on the job order should be the same size as the client name field in the client module. Any suggestions?
Can I Schedule multiple candidates to an Interview?
We have to manage large drives. Lets say on 18th August I need to schedule 32 candidates in Mumbai for a particular clients' interview (full day slot), what are my options to get this done on Zoho Recruit?
Cannot add clients and candidates + REFUNDATION request
I cannot add new clients or candidates. I fill in the candidate/client form but when I click on save or save and new, the buttons will go gray and nothing is happening. I really need to solve this along with issue no. ##7939053##. Since both errors are prevent us from using your recruit CRM, I FORMALLY CLAIM REFUNDING OF THIS MONT'S FEE.
USERS versus Guests
I have a total of 5 users scheduled an up and running in ZohoRecruit. Does a guest count as a user and do I have to pay for that. If I wanted my client to have random access to check on candidates do I have to pay for that?
Candidates overwriting each other
How do we delete candidates from zoho? We seem to be experiencing a problem where candidates are uploading their CV's but they are overwriting each other.. comments from the orginal candidates are staying in. Please advise Thank you Deena
Resume Inbox issues
Resume Inbox works well (thanks) but the system parses both "Inbox" and "Sent messages", even though I have ticked the "Inbox" in the resume box setup. For example, when I forward a resume to a client, this resume will be parsed too. THX
Branded resume format problem
Please see attached document with screen shots of branded resume format problem. Basically, if my settings are such that I want to maintain the original format of the resume but add a watermark or a logo and save as a doc or pdf, the original format of the resume is not maintained but altered in a not so pleasing fashion. Can you please tell me if I am doing something wrong or if this is not working as intended? I want to brand my resumes but I would like the client to see the resume as the candidates
Switch to corporate view
How do i switch to corporate HR view ? We are not a staffing agency ?
Cannot make changes to postings?
Hi, I seem to be unable to make a change to a posting and have it actually update. If I make a change and press update, I stop receiving resumes and I cannot find the posting on Indeed, Glassdoor etc. I also have several roles that show "published" that are not actually published as I cannot find them on any job board. These postings are linked to my Careers Webpage. Any idea whats going on? Thanks
XML feed for indeed.com
Hi there. I am working with an account manager in indeed.com and he has asked that I provide him with an XML feed of my jobs via Zoho support. Can you come back to me with this information please? Eddie.
Cant Edit Job description
I cant edit job description. I keep giving me an error. When I go into edit mode the job description doesn't even show up...
Contacts Module does not show "Description Information" Field
On the Contacts Module the section "Description Information" is not visible/present. On Contacts Module layout it is present and not hidden. On my setup I am using a webform where I use the Description Information field so I can not see data submitted on the "Description Information" field of the webform as it is not visible on Contact Module. A pdf file with the screenshot is attached. Please, advice. Thank you.
Issue with Candidates not showing in the Custom View
I have discovered a recurring problem with the Custom Views feature. If a Candidate is assigned to more than one job, and the top most job in the list in their record has their Status changed, the Candidate can disappear from a View until someone goes to the next Job down the list and Updates that Status just by going into the Status and not changing the Status, but only clicking Update. Please call me and I can demonstrate the problem.
Training
How do I get some training? I'm a recruiter and I have been using your product for sometime, but I feel like I don't really understand the full features of the product when it comes to searching for candidates within the product
Values for Activity type field
Hello, If I go to one of the predefined reports -> User Activity Report -> Activity type based report I can see that there is activity type: Candidates Status changed. When I try to customize a report and add Criteria "Activity type" is "Candidates Status changed" this value does not exist in the list of values and I would actually need it instead of Status changed, which applies also for Job Openings changes. Could you please add it in the list of values? Thanks, Adriana
stop subscription
how do i stop subscription
Customizable user permissions
When will you release the update that allows us to set different views and permissions for guest and users. This is the only portion of the portion that we feel is needed and is holding us back from using your services completely.
social media posts no longer working (twitter, facebook)
I have my facebook and twitter accounts linked-up. I verified the permissions. However, when new jobs are added I do not see the posts reflected on my social media page(s). It seems like it was working on my account for awhile, then sort of died. Am I missing something?
Outlook plugin not loading
My Outlook plug in won't load. I've checked add ins and it's installed and active so not sure where to go next. Neil
URGENT UNABLE TO GET IN RECORDS.
I am not able to get into many of my records. Please contact me urgently. Thanks.
Incoming Email
When candidates and clients send me email - why doesnt it insert/record to their candidate and client page. It only appears in Zoho email. It only records my outgoing emails on the candidate and client page. I have setup Zoho Email. Please advise?
adding recuiters to the vacancy
How can I add 1 and more recruiters to work on the vacancy?
website integration -
How do I publish ALL my job openings to my website ? I am only able to integrate 1 job
Uploading Candidates
I can't upload .Zip files but could do last week?
CURRENCY
how do I change salary to POUNDS STERLING AS SEEMS TO BE ON SOME OBSCURE CURRENCY?
Candidate profile editing returns report "Unable to process your request" after clicking on Save button
Hi, when I edit candidate's profile in 5 cases out of 10 there is an error report "Unable to process your request". This error is constant for certain candidates profile no matter of web browser, account or PC. I can give your examples: Hana Pěnkavová Jitka Tichá other candidates could follow.
Not getting pop-up reminders for tasks
When I set a task up and then set a pop-up reminder for that task at a certain time, when the time comes I am not receiving any pop-up reminders anywhere on the screen.
New Applications
Unable to retrieve new candidate application submissions
Email to Account Manager attaches normal resume instead of formatted resume
When a candidate is associated with a current job opening, you can select a box to notify the Account Manager (AM) and include a message that is sent via email. This is a very neat feature and we have used it to send pitch notes to the AM, which allows them to turn around and submit the candidate to the client. The problem is that Zoho, automatically attaches the original resume versus the formatted resume. Is there a way to specify that the formatted resume is attached instead. I have looked
Unable to End subscription
I do not want to continue with the solution recruit.zoho.com the site however has been made in an anti competitive manner and does not allow me to close my subscription. There is no option I get in any of the menu or header items to end my paid subscription, if I am still charged I would consider it as cheating
Candidate search
Hi We have brought Zoho Recruit and are trying to run our whole company through the system but are having a lot of problems and are looking to stop if we cannott fix these issues. When we do a candidate search it then brings up the results which is great. However we want to be able to email and or text only those we select out of the search results but have no way of doing this . When we have the search results up on a screen how can we get the phone number of the candidate to also show up so we
Candidate form submits but doesn't create any candidates
I've created multiple web forms to collect new candidate information. Please see these forms in setup > career website > web forms. NONE of them actually create "candidates" in the candidate section of Zoho (or anywhere else these submission might end up) The form DOES submit successfully, on our website and also on Zoho career website. It gets to confirmation page. In short, WHERE DOES THIS FORM CREATE CANDIDATES. This is not intuitive at all, and I'm fairly technical... = (
is it possible to edit email template before sending as part of a workflow rule?
I have created an email template (eg role is on hold) to send to multiple candidates. I have a workflow role that says when change candidate status to "role on hold", so any candidates still associated with this job that gets put on hold will get their candidate status updated and receive this email template to let them know. My question is can I check/edit the email before sending it out when triggered by the workflow rule? I can see if I select all relevant candidates and select to send them an
Job Opening Paragraph Spacing
I created a job opening and I'm typing the job description with three paragraphs. Once it's posted on the career website, it gets coverted into one "big" cluster. Any ideas on how to get the paragraphs to space?
Job board integration - Reed
Can we integrate Reed job board applicants into Zoho?
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