If you have lost/forgotten your password, use the "Forgot Password?" link available at any of the Zoho services login page (ex: http://crm.zoho.com/),
enter your "Email Address" with which you had set up an account with
Zoho, the "image text" that appears on the form and press the "Request"
button. You will instantly receive an email with a HTML link to choose a new password for your Zoho account.