Catch-All Address: A safety net for misdirected emails
Email is often the first point of contact with an organization. In many cases, a simple typo in a recipient's address can quietly turn into a missed message—a customer query never reaches support, a partner’s reply goes unnoticed, and the sender has no
Mailbox delegation - A secure way to enable collaboration
Admins often encounter scenarios where a user needs another team member to access and manage their mailbox during extended leave, role transitions, or while handling high email volumes. In such situations, ensuring business continuity without sharing
Email Forwarding: Maintain business continuity
As an administrator, ensuring uninterrupted email communication is critical when a role-based employee is unavailable due to extended leave or a temporary role change. Emails from customers, partners, and internal teams must continue to be received and
Email Alias: To keep emails flowing without disruption
Email Alias acts like a nickname for a user’s primary email address, allowing multiple email addresses to deliver messages into the same mailbox. Consider the scenario where an employee manages multiple responsibilities, such as responding to sales inquiries,
Email Administrators! Join our tips & troubleshooting series
Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
Admin console Access denied
What should I do? I am the administratore.
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed
Deletet user now i cant use the E-mail
HI. I deleted a User with a support email. Now I want to add this e-mail to may mailbox setting/Alias Addresses. When I try to do it i get this error Email alias already exists. is the e-ail not deleted properly?
Free Webinar Alert! Mastering the Zoho Mail Admin Console!
Hello everyone, We're pleased to invite you to our upcoming webinar: Mastering the Admin Console! Join us as we explore the full capabilities of Zoho Mail's admin console. Gain comprehensive insights into the privileges and functions available to email
Spotlight #12: Manage Members
An organization is nothing without its people, which is why managing resources for your employees is key to running a stable work environment. With the power of WorkDrive’s admin console, you can easily adjust your members’ permissions in response to
Video Tip #21: Authorize who creates Public and Private Team folders in your team
Hello everyone, Today's video tip will show you how you, as a Team Admin of your WorkDrive team, can control who creates Team Folders within your team. Team Folders in WorkDrive are created to store and access files created for a particular project, team,
Tips and Tricks #22: Set permissions for external sharing
Hello everyone! We hope you're finding our WorkDrive Tips and Tricks series helpful. Maintaining data confidentiality is crucial for any organization. Restricting data access and setting permissions on who can share files help protect your sensitive information
Spotlight #5: Admin Dashboard
Hello everyone! We're back again, highlighting another feature for our spotlight series on Zoho WorkDrive. In this article, we’ll focus on how you can get an overview of your team activities with Admin Dashboard, or go deeper and get detailed reports
Spotlight series 01: Understanding User Roles in ShowTime
Hello everyone! The ShowTime team believes that empowering our users, with better resources and techniques to use our product, helps them achieve greater productivity. With this in mind, So, here's our Spotlight feature post on "Understanding User Roles". Zoho ShowTime is designed for your entire team. You can manage them from ShowTime's Admin Console and assign specific roles to each member. Understanding how each account privilege works helps users efficiently organize their trainers and
Where is Admin console now?
Recently I was surprised, that the Admin console had disappeared. At least, I cannot find it out on the previous place.
Transferring Ownership Of Documents
In Zoho Docs 3.0, we have added a very useful functionality for administrators, who manage a Zoho Docs account. Now we have made it possible for an admin, can transfer ownership of a document, from the one who created it, to another user in the organization. How will changing a document owner be helpful for an admin? What if a user leaves the organization and as an admin, you remove the user from the list, after which documents created by him, which might contain important information become inaccessible?