Bonjour à tous !
Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher, ou plutôt ne devrait rien coûter du tout. Bien sûr, nos plans ont connu certain changements, Zoho Mail existe depuis près de 15 ans maintenant et compte plus de 15 millions d'utilisateurs dans le monde. Mais nous avons toujours veillé à protéger nos utilisateurs existants et à conserver un niveau de service gratuit pour les utilisateurs occasionnels.
Rembobinons un peu, vers 2012, nous avons annoncé que nous fournirions Zoho Mail gratuitement pour un maximum de 5 utilisateurs avec un support de domaine personnalisé. Dix ans plus tard, nous sommes toujours d'avis qu'il faut offrir un niveau entièrement gratuit, même si le paysage change et que presque tous les concurrents s'éloignent de ce modèle. Au lieu de supprimer le plan gratuit, nous donnons à nos clients le choix de choisir ce qu'ils veulent.
Depuis l'annonce faite par Google, il y a dix ans, de la suppression de son service gratuit pour les nouveaux clients, nous avons assisté à de nombreuses migrations vers Zoho, et nous ne nous attendons pas à ce qu'il en soit autrement cette fois-ci, les anciens utilisateurs étant également obligés de passer à la version supérieure. Parce que, le service n'a jamais été vraiment "gratuit", n'est-ce pas ?
Cependant, notre plan gratuit n'est pas la seule raison pour laquelle nous pensons que Zoho Mail et donc Workplace est une alternative viable. En effet, si et quand vous serez prêt à faire plus que de l'e-mailing de base, vous aurez le pouvoir de choisir parmi
une large gamme de plans tarifaires entre la version légère qui coûte moins d'1€ par utilisateur et par mois et la suite collaborative complète qui ne coûte même pas 6€ par utilisateur et par mois et qui comprend tout : e-mail, calendrier, tâches, stockage de fichiers, suite bureautique en ligne, chat d'affaires, réunions virtuelles et intranet social. Ce choix s'accompagne d'une véritable flexibilité : la possibilité de
combiner ces plans pour différents utilisateurs, sans limite de nombre d'utilisateurs dans chaque plan.
Donc, si vous êtes un utilisateur de Google Apps qui a été contraint de chercher des alternatives, ou un utilisateur de Gmail ou de Workspace qui n'est pas satisfait de son service actuel ou de sa tarification, ce que nous souhaitons vous dire, c'est que nous sommes prêts pour vous. Vous n'avez pas à nous croire sur parole : nos utilisateurs n'ont pas hésité à recommander Zoho Mail sur les réseaux sociaux. Avec des millions d'utilisateurs qui nous font confiance dans le monde entier et dont le nombre ne cesse de croître, vous pouvez être sûr que vous êtes en bonne compagnie !
Croissance de nos utilisateurs actifs au fil des ans sur une échelle de 100 :
Le
processus de migration est gratuit, sans perte et simple et peut être géré en quelques étapes simplement à partir de la console d'administration de Zoho Mail et nous avons un guide de transition détaillé pour faciliter votre transfert. Si tout ce que vous voulez est un moyen de quitter Gmail, ou un moyen de remplacer votre Google Workspace, Microsoft Teams, ou Microsoft 365, nous avons couvert toutes les bases, depuis le prix, les fonctionnalités complètes, et la facilité de changement. Bien sûr, nous ne sommes pas le seul fournisseur que vous évaluerez, c'est pourquoi nous sommes disposés à prolonger la période d'essai de nos plans payants au-delà de la fenêtre habituelle de 15 jours.
Entrer dans l'écosystème Zoho ne signifie PAS que vous serez coupé du reste. Zoho Workplace peut
coexister avec ces acteurs également, et s'intégrer à une grande variété d'applications tierces, de sorte que vous pouvez le brancher dans votre paysage logiciel existant sans vous soucier des flux de données.
Au fil des années, nous avons grandi en nombre et en fonctionnalités, mais nos valeurs et nos convictions n'ont pas changé, de même que notre engagement envers nos utilisateurs.
Recent Topics
Zoho Forms for Vertical Studio Subscriber Organizations
We’re excited to introduce the Zoho Forms integration with Vertical Studio. This allows you to capture data using forms and send it directly to your Vertical Studio modules. With this integration, form submissions can be used to create or update records,
Zoho Flow not handling Boolean properly
Hi, I have a checkbox in one system that I'm trying to sync with a checkbox in Zoho CRM. The value from the source system comes in as blank (unticked) or 1 (ticked). I've written the following custom function to convert the output to either boolean false
Printing invoice from creator using writer
Hello. I have created my invoices using Zoho Writer and i'm sending data to them from Zoho Creator by selecting a row in a report and then clicking a button which has workflow connected to it to send the date to the invoice in writer. This is working
How to Initiate WhatsApp Message on SalesIQ?
I've just activated a Business WhatsApp phone number through SalesIQ because of its touted omnichannel chat approach. Sounds exciting. I understand that when a customer sends me a WA message, I can reply to it on SalesIQ and keep the chat going, perfect.
i want to delete organization or tranfer ownership
I accidentally created a Zoho organisation and now I cannot accept an invite from another organisation. I am the Super Admin and cannot leave. Please either delete my organisation or transfer ownership so I can leave.
Bulk upload images and specifications to products
Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.
Zoho FSM API Delete Record
Hi FSM Team, It would be great if you could delete a record via API. Thank you,
Marketing Tip #26: Optimize product images for SEO
Product images can do more than make your store look good. They can also help customers discover your products through search. Since search engines can’t "see" images, they rely on text signals to understand what an image is about. Two small actions make
Allow rejected records (Approval process) to re-enter Blueprints
Cannot seem to get my head around the key differences between the Blueprints and the Approval Process. For me it seems like different flavours of more or less the same thing - especially now that we have the option of Record Locking. Have a quote to sales
Every time an event is updated, all participants receive an update email. How can I deactivate this?
Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening
Streamlining E-commerce Photography with AI Background Tools
Hey Zoho Community, I’ve been messing around with ways to make product images less of a headache for fashion brands on Zoho Commerce. You know how boring generic backdrops can get, and how much time traditional photoshoots eat up, right? I tried out this
Add @Mention Notifications in Zoho Cliq for Zoho Project Mentions
Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding "Projects Bot" Cliq bot notifications for @mentions inside Zoho Projects comments (Tasks and Issues). Current Behavior: At the moment, when someone
WO Completion Status Not Updating Automatically
Hello Latha, Hope you are doing well. Over the past few days, we have been facing an issue with WO completion. When an AP is marked as complete, the work order status is not automatically updating to “Completed,” and we have to mark it manually. Could
Is it possible to create a meeting in Zoho Crm which automatically creates a Google Meet link?
We are using Google's own "Zoho CRM for Google" integration and also Zoho's "Google Apps Sync" tools, but none of them provide us with the ability to create a meeting in Zoho CRM that then adds a Google Meet link into the meeting. Is this something that
Customer Message Edit/Delete Function & Backend Visibility Inquiry
目前客服已发送的对话支持编辑和删除功能,请问在 Zoho 系统后台,是否可以查看客服具体发送了什么内容,以及删除或修改了哪些信息?如果无法查看,这个功能是否可以通过设置关闭客服的编辑和删除权限?如可以,请告知具体设置路径。 Currently, customer service agents are able to edit and delete messages after sending them. In the Zoho system backend, is it possible to view
In App Auto Refresh/Update Features
Hi, I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users. The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps. I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the
Sync Task Status from Zoho Projects to Zoho Desk
Hi Zoho Desk Team, Hope you’re doing well. We’re actively using the Zoho Desk–Zoho Projects integration, which helps our support and project teams stay aligned. However, we noticed that when we change a task’s status in Zoho Projects, the change is not
Lost the ability to sort by ticket owner
Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?
Placeholder doesnt work in email tempalate
Hi Team, I have put in the customer happiness rating place holder in my email template but when I pick the template in my ticket and send it to client, the place holder doesnt get generated. What am I missing here? screenshot attached.
Search API filter/sort ignores comment-triggered modifiedTime updates
Summary When a comment is added to a Call or Account, the parent record's modifiedTime is correctly bumped. This bumped value is visible in: GET /api/v1/calls/{id} ✅ GET /api/v1/calls/search without a filter ✅ — the record's response body shows the new
Automation#17: Auto-Create Tasks in Zoho Projects Upon Ticket Creation in Zoho Desk
Hello Everyone, This edition delivers the solution to automatically create a task in Zoho Projects when a ticket is created in Zoho Desk. Zylker Resorts uses Zoho Desk for bookings and handling guest requests. Zylker resorts outsources cab bookings to
Introducing parent-child ticketing in Zoho Desk [Early access]
Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
Remove Bounced email addresses from CRM after running a campaign
HI, Is there a simple way to remove bounced leads in the CRM where there email doesn't exist anymore after running a campaign?
Building a custom site
do we have an option in Zoho to build custom sites like adding custom functionalities? want to make a site like jumble puzzle answers for today. Is it doable? Please assist.
How to Automate an Unsubscribe based on Scoring
I automatically assign a negative point score to bounced emails and would like to automate unsubscription of these emails from our Campaigns, without losing the contact data. (Oftentimes the lead is no longer at a business, but I want to keep the business
Recurring Addons
Hi, I know you can set the pricing interval for addons to weekly, monthly and yearly & set it for one off or recurring, which these are fine as a base addon item. It really would be helpful if when creating a subscription when you add on the addon item
Start Workflow from Deluge Script
I have developed a customized process from our CRM that leverages a deluge script to create a statement of work document. Once the document has been created via the merge and store function, I would like the ability to start a workdrive review & approve
Re: Application Architecture in Zoho Creator — A Platform-Specific Deep Dive
A recent community post on application architecture made some excellent points about planning architecture early in Zoho Creator projects. The core message is right — Creator applications have a habit of growing organically into maintenance nightmares,
Option+C shortcut conflict
In the latest Cliq release, you introduced `Option+C` shortcut to start a new audio call. In Polish, `option+C` is used for letter `ć`. I changed this button combo but `Option+C` is still being blocked and doesn't allow me to write letter `ć`.
Need Easy Way to Update Item Prices in Bulk
Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices
Items Landed Cost and Profit?
Hello, we recently went live with Zoho Inventory, and I have a question about the Landed Cost feature. The FAQ reads: "Tracking the landed cost helps determine the overall cost incurred in procuring the product. This, in turn, helps you to decide the
How to set custom Sales Order numbers
I am trying to create Sales Orders with data from Jotform submissions. Auto number generation is disabled within Books. Whereas the flow Input recognizes the number (40732 in this example), the Output does not. How can I fix this? I'd like the number
Displaying Rate Inclusive of GST per unit
Hello, Currently when I enter the pricing of a line item it shows the overall amount (price including tax * quantity). I would like to see price/unit inclusive of GST. Is there any way to simplify this and to be able to view it? I've attached my current
RouteIQ user Licensefor Non–Zoho One User
Zoho RouteIQ needs to be purchased for Zoho CRM. The current setup uses the Zoho One plan, but RouteIQ is required for a different user who is not part of Zoho One. However, they need access to routes and customer details within RouteIQ for planning their
Introducing the New Applications Module
We're excited to introduce the Applications module, a powerful new feature designed to revolutionize how you manage job applications. This module offers a more streamlined, efficient approach to tracking and processing candidates throughout your recruitment
Zoho Browser??
hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep
since the new interface of ZOHO writer can't turn of automatic reminder option for merge documents
Since the new interface of ZOHO writer I have this problem. I have a large set of templates that I use to send documents to ZOHO Sign. But now in all those templates the box for Sending reminders is ticked, which i don't want. But even if I untick the
Sales Allowed Beyond Available Stock and Payment Recorded Without Restriction
Hi, While testing in Zoho Inventory, I noticed that a sales order can be created with a quantity exceeding the available stock in the selected warehouse. In my case: Available stock: 5 units Ordered quantity: 6 units Despite this: I was able to convert
Function #25: Automatically generate purchase orders from a sales order
We kicked off the "Function Fridays" series with the goal of helping you automate your everyday accounting tasks. As we delve into today's post, I'm delighted to announce that we're here to present the 25th custom function in this series. While it is
How can I add Material cost to a project?
Hello, We use Zoho project to manage scheduled work. This consists in labour tasks and matrials cost. How can I add the material budget, then teh cost to the project? Thanks Barbara
Next Page