Recent Topics
Is Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other Zoho
Display an uploaded pdf in zoho creator record template
Is there a way to display an uploaded pdf in a record template? Functionally I'd like it to work like the image field does. Not sure if there is a way to utilize a rich text field to do this or not.
View Ticket history without login
Hi, I have integrated a ticketing system in Moodle where our users can submit tickets. They receive email notifications for replies and can respond to tickets directly from their email. However, when we add a resolution and notify the user, they receive
Generating Reports with Data from Unlinked Forms in Zoho Creator
Hello Zoho Creator Community, I'm facing a challenge in creating a comprehensive report. I have multiple forms in my application, but they are not directly linked through lookup relationships. I need to generate a report that includes data from these
How to get data from a file that is saved on zoho work drive to then update creator app.
So we have a few machines, and they have a consumables. There usage is tracked in a file, I would like to pull that data from the .ini file and import it into the zoho app so we can keep track of usage, is this possible with flows and how would the data
Modify the name of an item with Month variable
Hello, I am using Zoho books as a Point of Sale. I am trying to change my old system, to do that I need help with the next: 1. If there is a way to have a formula in the name of the item, For example I have an item with the name of "Mensualidad" that
Can not edit/update lists - save/update button doesn't work
Hello So I have a custom field in subscriber list. If I nere the email click on endit (pencil) and change the custom value to the new one, pressing SAVE button does not do anything. Also if i select multiple emails and then use the mass update feature where I change this custom value, pressing PROCEED also does not do anything. What is the matter, does it just not working, or am I doing something wrong? Browser: Chrome 65.0.3325.181
All Inbox emails are marked as read automatically
Hello friends! I have and issue that all new emails in Inbox are been marked automatically as read. Plase how can I fix this??
Uploads API Body samples & request method
Hi, Hope you are fine. I am request UPLOAD Api from post man its totally working fine but how could i pass all that body and headers via JS code.I am attaching images what i got in response please have a look into it. In this image i am showing the console
Desk Round Robin manually trigger
Situation: During office hours I have a round robin rule to assign new tickets to specific agents. However, over the weekend and in the evening when the agents are offline the tickets are placed in the other priority. This means we have to manually assign
Set a different table column heading label instead of name of custom task field label
Can we have the ability to set a different column label for task fields? See the below example, these will automatically show the same as the task field label but it would be useful for the benefit of table columns to just be able to display a different
How do you re-order (sort) the order of articles in a chapter?
So you can re-order Chapters but I cannot see where and how to re-order the Articles within each Chapter... Surely this is possible?
Receive items from PO that has already been billed
Rarely manufacturers bill for items before we receive the goods, but when this occurs.... {"code":36510,"message":"The purchase order(s) have bill(s) without receive(s). Hence, you cannot add receive(s)."} There is no documentation on this. Please advise
Auto Payment
Hi. Is there a way to automatically take payment from the preferred payment gateway upon invoice's due date? I cant see a tick box for that, but wondering if there's some sort of Deluge wizardry that can be done?
Can I export a TXF (TurboTax exchange format) file out of Zoho Books?
Hello, I'm trying to do my US Small Business Taxes using Intuit's Turbo Tax. Can I export my expenses from Zoho Books to a TXF format file, so that it can then be imported into Turbo Tax? Thanks, Rajnesh
🔍 How to effectively organize data in a CRM? – My approach and questions for you
Dear ZOHOssians! While working on organizing data in a CRM, I decided to use the native modules: Leads, Deals, Contacts, and Accounts as a solid foundation for managing processes. However, I’m now exploring the next steps and considering various options
Change an existing email name
Can you change the name of an existing email address I have under my account?
Request for Assistance with Script for Updating a Custom Field in Accounts
Dear Zoho Support Team, I have created the following script, intended to automate the update of a custom field called kontrolka in the Accounts module based on data from the Leads module. Below is the script: // Get the account ID from the Lead var accountId
Zoho CRM - How to get Lead Timezone ?
We are connecting Zoho CRM to our Website lead form (Wordpress JetBuilder). We have field for Date/Time selection to book a Free session with our Business. We need a way to get the lead timezone, so we are able to set the free session time correctly on
Default value from global set not working if leads comes from Whatsapp
I have field called 'Marketer' and I have set default value from global set like this if it is created manually by pressing 'Create Lead' button it works without problem, but the leads created automatically from Whatsapp (Business Messaging) the 'Marketer'
How to print all tasks
I want to print a report on tasks status
Team does not exist error when sending emails. I can not even contact support as I can not send emails. I am the admin or the org and all is fine I belive.
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Access custom view for Boards module - Qntrl app update
Hello, everyone! In the latest Android version(v3.0.8) of the Qntrl app, we have brought in support to access the custom views for the Boards module. You can also mark a view as favourite by tapping the star icon next to the view name. The views that
Service Module: Multiple time duration choices on service
Hi. I just discovered the Service Module in Zoho CRM. While defining my first service, I noticed that I can't select multiple durations. My services have booking choices for 1-6 hours. Is there a way to select multiple durations that I'm missing?
Zoho one and multiple organizations
So in my company we have been using zoho for i guess 8 years. Brilliant 99% of the time. I also am the chairman of an industry association and i have suggested we stop using my zoho one and that they get their won subscription. So my question is as i will be the main user on both am i going to have problems. I understand fully that the apps will only work on one account but is there any other gotchas.
Antique market software
We run a small Antique market event company in the UK . we want software that will file online bookings into the right venue folder , send out remainder invoice for unpaid bookings , send out conformation emails and other accounting tasks .
CRM email
Our CRM email automatically adds myself to the TO: (email address) How do I change that to pick up another field?
Pages load very slow
Does anyone else experience 10+ seconds of page loading?
Please add option to set meeting duration
Right now there is no way to create a meeting that is longer or shorter than one hour. Right now I have to create a 1 hour meeting, then send out a very quick change in Google Calendar to say that the meeting is 30 minutes. This looks unprofessional of me, and can cause my customers to decline a meeting that overlaps with other meetings they have, since they think the meeting is 1 hour long. Please give options at least for 30 minute meetings, and allow for 30/60/90/120 minute meetings. Is that
Currency conversion formula in table
Is there any way to convert a figure in a table from USD to GBP? I can't find a formula to be able to do this...
Creator Simplified #12: Track the no.of button-click downloads
Hey Creators! We're here with yet another episode of Creator Simplified for you! In this post, we'll see a workaround to count the number of button-click downloads made in the report. Usecase In a training app, students can download the course material
Profile photo not syncronized in Zoho Recruit - Zoho CRM syncronization
How come, profile photos (candidates, contacts, and accounts) can't be synchronized between Recruit and CRM? Surely it can't be a technical problem? Is there some solution that I haven't noticed?
Check for new emails period
Hello. We are currently using our own mail server and Zoho Mail as a client through IMAP. Users have frequently complained about the 3 minute frequency when checking for new emails, finding that waiting 3 minutes for a new email is too long. We are considering
Webinar - Getting Started with Landing Page Marketing | Zoho LandingPage
Ready to build your first landing page that actually converts? Landing pages are a powerful marketing tool—but only if you know how to use them correctly. In this webinar we’ll dive into everything you need to know about creating landing pages that capture
Stock (on-hand) Items not updated after using Composite items
Hi there, I created a Composite item (consist of 3 items). After I created the Composite item, I invoiced it and shipped the items. However the actual stock on hand of the 3items didn't change at all. Have you guys encountered this? Thank you Regards,
Automatic feed for OCBC and DBS does not work
I would like to post this as a warning to all Singapore users thinking of signing up for Zoho Books. STAY AWAY!!!! Go for Xero instead. I've recently signed up for Zoho Books (Paid account) as I was told by their sales rep that it would be able to link
Calling Flows from other flows
Hello, I have to manage multiple flows, triggered by different webhooks. I noticed that all of them have common blocks (creating a CRM account or updating the account accordingly plus addind notes and tasks). I would like to optimize the flows. My idea
Important Update: Mandatory Email Domain Verification for Zoho Analytics Users
To enhance the security and reliability of email notifications, we are implementing an important update. Starting February 1, 2025, verifying your email domain will be mandatory to continue sending email notifications via Zoho Analytics. Failure to verify
Problem during switching between accounts
Hello, We have a problem during switching between "accounts" and "delegata accounts" in zoho mail desktop. Quite often while doing it, zoho mail app shows "Opps... A problem has occurred. Try again." It's quite annoying during everyday work. What can
Zoho Mail - Import Event from the main page (not options)
Hello, If you need to import an event or invitation in Zoho Calendar, you need to go in the options/parameters to do the import. We would suggest to have a "import" button and pop-up on the main calendar page. It would avoid to go in the options to do
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