For Log a Call, "Call Type" menu needs more options, like "Left a message" and "Received a message".

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• Sticky Posts

• Presenting ABM for Zoho CRM: Expand and retain your customers with precision

  Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers

• Good news! Calendar in Zoho CRM gets a face lift

  Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities

• Create and populate a record in an instant: Introducing zero-shot field prompting to Zia's ICR

  A couple of months ago, we upgraded our in-house AI image detection and validation tool, Zia Vision, with intelligent character recognition (ICR). By training Zia with sample images, you could create and enrich CRM records with data extracted from standard

• In-person ZUG Meetups for Real Estate Professionals - US Q1 2026

  The Real Estate Zoho User Group is going on a multi-city, in-person meetup tour across the US, and we’d love to see you there! These meetups are a great opportunity to: Connect with fellow real estate professionals using Zoho Share challenges and discover

• Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging

  Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration

• Recent Topics

• Subform edits don't appear in parent record timeline?

  Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user

• CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

  Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

• How we cut CRM updates from ~20 minutes down to 2, our real workflow

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• How can I assign courses to Spaces?

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• How to assign one Manual to multiple Spaces?

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• Arattai App Features Update

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• Zoho CRM mobile app update: Reports module for Android app

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• I have already created some Bots, Commands, and Widgets in Cliq, but I am still not seeing the “Create Extension” option in my account. Could you please help me enable or access this option?

• Zoho Books Sandbox environment

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• Zoho CRM - Writing Assistant Tone

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• Work Order Assignment for Engineers Handling Their Own Requests

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• Proposal for Creating a Unique "Address" Entity in Zoho FSM

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• Request for Auto PO - Min–Max based Automated Purchase Feature

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• Zohomail

  Im trying to setup email address zoho

• PROBLEMA

  Salve, non riesco a inviare email, e mi esce una tabela errore temporaneo. come posso risolvere il problema ?

• Forever FREE Business Email with Zoho Mail

  Forever FREE Business Email with Zoho Mail: is it available?

• CRM: hosting a single html file in Zoho and displaying it as a widget

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• Show Custom Button in Portal Listview Canvas

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• Improved RingCentral Integration

  We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.

• Zoho CRM for Everyone's NextGen UI Gets an Upgrade

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• search and Smart Bar both missing in Mail

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• What's New in Zoho Analytics - November 2025

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• ZOHO reporting DKIM entries are not configured, when they have been configured and verified by 3rd parties

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• Manage Bookings directly from Zoho Mail

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• My notes from the past 2 months have disappeared

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• Issue with Booking Confirmation Page Not Displaying, Leading to Customer Anxiety and Unnecessary Support Calls

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• Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment?

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• Is there a way to generate a virtual meeting for a group service in Zoho Bookings?

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• Tracking Snippet not working in Zoho Marketing Automation!

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• Introducing VeriFactu Support in Zoho Books

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• Where we can change the icon in social preview

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• Zoho Bookings changes Lead Source

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• Need to set workflow or journey wait time (time delay) in minutes, not hours

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• Suggestion: Associating Assets with Company in Zoho FSM

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