Issue with Zoho Assist Unattendend Agents Showing Offline

Issue with Zoho Assist Unattendend Agents Showing Offline

Hello!
I noticed that a large number of my unattended devices began showing as Offline earlier this morning (around 745am Mountain time). I checked the Zoho Assist status page but it's not showing any outages. The issue seems to be randomly occurring with most of my unattended devices. They will go offline for as long as an hour, then come back up for a few minutes, then go back to offline status. I am using the newest version of ZA Desktop (2.8.4). Does anyone know if there is an ongoing issue with the unattended service? I did send an email to the ZA support address a couple of hours ago but have not yet received a response. Thank you for your help! 

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    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,