Product Updates in Zoho Workplace applications | May 2025

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• Sania Sultana H

  

• Sticky Posts

• Product Updates in Zoho Workplace applications | October 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create

• Product Updates in Zoho Workplace applications | September 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply

• AI in Zoho Workplace: A Sneak Peek into What’s Coming!

  Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first

• Product Updates in Zoho Workplace applications | August 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary

• Product Updates in Zoho Workplace applications | July 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.

• Recent Topics

• Can't send zip attachments

  I am no longer able to send zip attachments through SMTP. The server is responding with "5.7.1 attachment policy". I'm not sure when this stopped working, but have sent zip files in the past with no such problem and I haven't set any attachment rest

• Zoho Desk - Archiving Contacts

  Hi, We have a lot of customers in Zoho Desk with associated contacts. When a contact leaves we want to be able to still have their tickets in our history as this is important. But we don't want to have all these contacts that no longer work for the company.

• Mail > Columns

  How do I add/remove columns in Mail views? I sent individual emails to multiple coworkers which I then moved to my Coworkers Folder. When I then view the Coworkers folder, all I see is the Subject (same for all), and the sender (Me).

• Undo/redo when composing Mail

  Where is the undo/redo button when composing mail? I've new to Zoho, I've looked, I've searched and can't find it. What am I missing?

• Foreign currencies behaviour

  Ladies and Gentlemen, It's really good to hear that you are developing your product, which I like a lot, but honestly, I'm sure you have much simpler issues to deal with. Foreign currencies operations have a HUGE lack in your product. Transferring from

• Difference between the 'field_read_only' and 'read_only' fields exposed by the Fields Meta Data API.

  The API documentation describes the 'field_read_only' field to indicate that a field is read-only always, implying that no user can ever get the write access for this field. The 'read_only' field's description states that its value can change depending

• Zoho eCommerce frontend

  Questions about the Zoho eCommerce frontend 1) can different frontends (websites) be used? Zoho eCommerce is the backend with 3 or more websites. 2) how can the Zoho eCommerce frontend be customized to better fit Responsive Breackpoints? thanks best regards

• Atualização que agora me lascou!

  Bom dia a todos! Recentemente a Zoho lançou uma atualização que permite edição do Subformulário de Itens Cotados na página de detahes do orçamento. Isso está acontecendo demais minha vida pois tenho várias funções nas quais o gatilho de funcionamento

• Synchronize 2 google calendars in Zoho Mail/calendar ??

  I have 2 google accounts with calendars. Choose Zoho to integrate my info. But some developers have decided that I'm not allowed in my real life to have more than one Google calendar. So please answer yes or no'. can Zoho Calendar have 2 google calendar

• How do I stop login from requesting an OTP

  I have some users that can login without a OTP request and some not. How do we disable this. Mark

• Reporting email opens in email shots

  I checked the reports from my emial opens for the email I do every week. Until today, I had 1000+ opens in my email shot free two weeks ago and the week before. I checked today, and this is reduced to 400+. How can these reported numbers be so unreliable?

• How to open a URL for current selected record from a button in a report.

  Hi, Can you tell me how to open a pop up window for the currently selected record when pressing a button from a row in a report? I've seen very old posts but none of the solutions seem to work for me. Also how can i access details from another report

• Why am i finding it hard to just allow my widget send data that are inserted to the Report section i need Help from experts am new

  Am really finding it hard to send the data from my widget to the Report section can anyone Guide me Through?

• Urgent: Assistance Required for Domain DNS Configuration (planb-hub.com)

  Dear Zoho Support Team, I hope you are doing well. I recently purchased the domain planb-hub.com through Zoho, but I am experiencing difficulties configuring its DNS settings. When I tried accessing the DNS management panel in Zoho, I could not find the

• How to create Calendar Events using Email Alias

  I am trying to create a calendar event using alias emails i have created, but there is no way I can do that without making the alias a primary email. So everytime I need to create an event, I need to go to setting and change the alias to be primary email.

• URGENT Need to Change/Revert the Home Currency!

  Hello, My colleagues in Germany somehow changed the home currency from US$ to Euro as they were exploring the system for their potential use. Now I have over 600 potentials from the US with data in Euros. What I could find in the help files regarding

• Prevent subform editing on a module's detail's page

  Hi everyone, We would like to prevent any editing of the subform data in the : Create page Edit page Details page (as subform editing is now allowed by the recent UX update) We are able to prevent editing by making the subform fields read only in the

• Zoho creator app

  I have created an asset verification application and it has been working fine the past few years on version 5. Now when I punch data or scan barcode then click send the system loads and try pulling the data information and brings it back but the submission

• App Issue

  I have created an asset verification application and it has been working fine the past few years on version 5. Now when I punch data or scan barcode then click send the system loads and try pulling the data information and brings it back but the submission

• Calculations in item custom field

  Dear Sirs,    Is it possible to do math inside items in Zoho Books? My item is a pack of plywood. Depending on thickness, there is certain amount of sheets in a pack and, as the result, different volume. I want to add fields like lenth, width, thickness,

• Forex Bank Refund Entry

  Hello, please advise how to enter refunds from our bank forex department. The refund was because we were on preferential rates but at the time of USD purchase were not given the preferential rate, therefore the bank calculated the excess that we paid

• Payment Gateway

  Hi, Im having an issue with the payment gateway, Im unable to edit/delete the details on paytabs as it mentioned it has peding transactions, although I have deleted all payment links created. See below screenshot

• Show All Mails

  When there are multiple users working with a single contact, there can be multiple mails to/from each user (but all related to the same contact).   Currently there is no way that I can find that allows you to view all of the mail messages in a single view.   You currently have to toggle between each user in the drop-down menu.  There is one open for "Sent Emails from CRM" that shows all Sent mail messages from all users, but this does not include the inbound emails from the contact.   It would be

• Zoho books balance vs. bank balance

  I don't know why Zoho keeps changing the Books interface.  I used to see Zoho Account Balance and Bank Balance for the auto-feeds.   Now they are gone??? this has happened a couple of times in the past  .   Please bring it back. 

• bulk edit records and run internal logic

  hi there is few logics in manner "it this than that" logics work well when i edit entry openning it one by one (via workflow "on add/edit - on success" , for custom field "on update/on user input") but when i try bulk edit records - logic does not work.  how can i turn on logic to work as programmed - for mass editing records via bulk edit?

• Dark Mode for ZOHO Recruit

  Please make a dark mode for ZOHO Recruit. The white is SO BRIGHT!

• Issue with Merging PCs in Zoho Assist

  Hi everyone, We've encountered an issue in Zoho Assist that we hope someone can help with or has experience solving. When installing Assist on two identical PCs (same model and ID but physically separate machines), they end up being merged into a single

• Free webinar: Using Zoho Sign with Zoho Flow to streamline document workflows and signature collection

  Hello, Do you find yourself constantly switching between different apps to simply get a document signed? Attend our free webinar to learn how you can streamline and automate this process by connecting Zoho Sign, our digital signature app, with other apps

• ZUG Meetup 2025 - India: Meet Zoho Workplace Experts in your city and learn the smart ways to go digital.

  ZUG Meetup 2025 - India Dear Zoho Mail Community, We're glad to announce that the Zoho User Group (ZUG) meetup is happening across 7 cities in India, this year. We will be travelling to these cities to meet you all in person and share our insights on

• Multiple office locations in Zoho Recruit

  Hi, we have just started to use Zoho Recruit for our recruitment company. Im a little confussed to how we add multiple office bases for the same company name. For example, if it was company ABC, they also have an ABC Manchester, ABC Bristol and so on....

• Invite External Users to Zoho Projects Without a Full Zoho One License

  Dear Zoho Projects Team, I hope you're doing well. We would like to request a feature that allows external users (such as freelancer developers) to be added to Zoho Projects with a more flexible access model—similar to what is available in Jira. Currently,

• Columns language changed

  Hello, As you can see in attachment in Zoho analytics some colums of field have change from language to french and some are still in English. We have no idea why but we would like it to be in English all again. how can we do that please ? Thanks

• Product Updates in Zoho Workplace applications | Feb 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this February. Zoho Mail Group Tags for Shared Mailbox Within Shared Mailbox, Moderators can now create group tags, accessible

• How to integrate Zoho Sign with Zoho CRM

  Hi， I am starting to use Zoho sign for CRM inventory template signature collection. is there any way to fetch CRM inventory template and auto send to specific mailbox by using Zoho Sign API(or other)? I know we can click "Send with Zoho sign", but we

• POS System

  Has anyone had any luck integrating a POS system with the zoho crm? Any advice where to look for a zoho proven solution? Thanks in advance. Moderation Update: As of August 2025, Zakya (Zoho's POS solution) is officially available in India and is in early

• Line chart customization

  Hi, is there any way to draw multiple lines on a single line chart. Now on te x-axis im displaying dates and on the y-axis dispalying total records count. I want to display multiple lines on the same chart. The sample image is attached

• Bigin_Email Notification not being sent when a new lead is created

  I have a workflow in BIGIN set to send an email notification when a new lead is created via a webform (integrated with ZohoForm) The trigger is whenever a contact is "Create or Edit". Conditioning was applied for contacts which source is "Website" If

• Export all Zoho desk tickets for past 3 months

  Hi I need to export ticket data from Zoho Desk. Specifically, I'm looking to: Export the last 3 months of tickets⁠ include ticket categories, timestamps, resolutions, agent responses (basically as much data as possible) the ticket content being the most

• Zoho CRM <> Zoho Desk Account Sync

  I have had custom fields in Zoho CRM for a time and would like that data to sync to Zoho Desk. However, since the accounts are all synced to Zoho Desk already, the newly mapped fields are not updating in Zoho Desk. Is there a way to force the sync to

• Count Function in Zoho Table

  Hi Zoho Team, Hope you're doing well. We would like to request the addition of a Count function in Zoho Table, similar to what exists in Excel, Google Sheets, and Airtable. Currently, there is no built-in way to count the occurrences of unique values

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