V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

Dear All,

Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.  

Introducing co-organizers in the webinar
You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more.  Learn more.


Webinar CoOrganizers
 


Enhanced screen sharing quality
We have made some tweaks to the screen sharing feature to improve the quality of the presenter's screen shared at the participant's end. I'm sure your meeting participants and webinar attendees will view your screen in excellent quality.

Choosing external audio/video devices
We already have an option to choose audio devices from the list of external audio devices connected to the computer. Now we have extended this feature to video devices also. If you have external video devices connected, you can select the webcam you would like to share with your meeting or webinar participants.

Automatic region based dial-in number display
To enhance the user experience for phone conferencing, we are now displaying the default phone number based on the country from where the presenter/participant join the session. You can view your country dial-in number( if available), conference code and pin just by choosing the Phone audio option while starting/joining the session.

Mailers enhancement
We have redesigned all the mailers sent to the presenter, participants and registrants of the meeting/webinar for better readability and usability. 

Analytics ready notification
We have now added a notification email for the webinar presenter on the webinar analytics and reports are ready to view and export. 

Drag and relocate the video feed
You can now drag the video feed in the presenter and participant's application to relocate anywhere inside the application. You don't have to worry that the shared screen behind the video feed getting hidden for the participants. They can just move around the video feed.

Speed enhancements
We have extended dedicated media servers to few more regions across the globe. Your participants can see improvements in screen sharing speed and this removes the unnecessary lag in both screen sharing and conference using computer's mic and speaker.

Phone audio enhancements
We have tuned the phone conference to improve the audio quality. We have also increased the volume of the voice through phone and you can see a betterment in the audio clarity during the conference.

Chrome Extension changes 
When you try to start screen sharing from the Google Chrome browser without the extension, it will take you to the Google Chrome Webstore where you can add the Zoho Meeting extension. This has been implemented with regards to GDPR compliance.

Enhanced video webinar scalability  
We have now fine-tuned the webcam video streaming to enhance the scalability of the video webinar on a normal bandwidth network of the attendees. This also reduces the bandwidth usage and improved video streaming without any fuzzy or broken video frames.
 
Other enhancements and bug fixes.  

Presenter/Participant App
  • Loading icon is shown till the recording gets triggered from the server end and then the icon changes to record mode when the recording starts.
  • The issue of recording getting stopped while the page is reloaded has been fixed.
  • Proper messages are shown when there is an issue in connecting to the webcam or mic of the computer.
  • The issue of connecting the rear camera instead of front camera when joining meeting from Windows Surface Pro is fixed now. 
  • The issue of not connecting to audio if there is any problem with video device for a switched Presenter on a Windows PC has been fixed now.
  • The issue of not pre-populating the phone number for Webinar participant has been fixed.
  • The issue of the screen is cluttered in Firefox browsers when zoomed in or out has been fixed now.
  • If there are no details provided in the 'Your own conference' audio option, the proper message is shown to the presenter and participant during meeting.
  • The issue of showing connection error while ending the webinar has been fixed now.
  • The issue of exiting the webinar attendee when the join link is shared and joined during the webinar has been fixed. Now both the attendees are allowed to join the webinar.
Web App
  • Proper message is shown in the registration page when someone tries to register for a canceled webinar. Restriction has been added when trying to register for a canceled webinar.
  • Registrants will get an email notification when a webinar is rescheduled or updated.
  • Automated thank you email for the webinar attendee will be sent when the session is ended after the scheduled time of the webinar.
  • Presenter will now receive an email notification when someone registers for their webinar. If you prefer to disable this feature, please write to support@zohomeeting.com
  • Presenter will receive an email notification once the webinar analytics is ready to view. This happens only when the webinar is ended after the scheduled time of the webinar.
  • The meeting scheduled email notification is sent to both the person who schedules and the one who has been assigned as the presenter while scheduling the meeting.
  • All the meeting and webinar notification emails are redesigned for better view and clarity on the email message.
  • The issue of predefined field in custom registration getting closed for each selection in Safari browser of Mac computer has been fixed. Now you can choose more than one field at a time.
  • The special characters included in company name is now getting reflected in the meeting and webinar mailers.
  • The issue of Google calendar integration not working for EU data center has been fixed.
  • The issue of showing event expired in the invitation email for specific day light saving timezone has been fixed.
  • The issue of unable to access the recording links from EU data center has been fixed.
  • Meeting join form will be shown directly when accessing the join page from the mobile devices.
  • The issue of unable to host or join sessions from the latest version of macOS has been fixed. Running meeting and webinar from macOS Mojave is smooth now.
  • The issue of sending the meeting/webinar cancelation email to the participants when deleting the past meeting has been fixed.
  • The issue of updated conference details not sent in the meeting updated invitation email while editing the 'Your own conference' details of the meeting has been fixed.
  • Now the scheduled meetings and webinars will be available in upcoming meeting/webinar lists until the scheduled session end time. Those will be moved to the past meeting/webinar lists once the end time gets expired.
  • The issue of setting the default session duration as one hour in the calendar, while event added using the Zoho/Google calendar integration, in spite of scheduling for a different time duration has been fixed.
  • The issue of showing a horizontal scroll with smaller meeting topic and a lengthy agenda in Firefox version 60 has been fixed.
  • Proper error message is handled while trying to upload any supported image file format as company logo in the Manage Organization.
  • The Enter button is well handled in the custom registration field with a short answer. For the first Enter character the focus is set to the Register Now button and the consecutive Enter button click registers for the webinar.
  • The error messages are well handled in the registration page with custom fields.
  • The issue of not showing multiple answers in the Analytical Report that are provided during the webinar Q&A.
  • We have extended the live chat functionality to our start/join page for WebRTC unsupported browsers. You can get instant technical help from our support representative if you are facing issues in getting connected to the meeting.
  • The issue of unable to schedule a meeting while pasting the multiple participants listed with bullet points has been fixed.
  • Now the upcoming meetings/webinars will be migrated and be avaibale when an existing user is invited and added to a new Zoho Meeting organization account.
  • The issue of the calendar event added using the Zoho calendar integration, not getting updated or deleted when the meeting/webinar is updated/deleted in the Zoho Meeting portal has been fixed. 
  • The issue of showing wrong time for the meeting event while adding to the calendar has been fixed.
  • The issue of showing wrong time zone in the calendar while updating a meeting or webinar event has been fixed. Now the calendar event shows the correct timezone in which the session is scheduled/updated with.
  • The issue of calendar event not getting updated when scheduled from Zoho Calendar and updated/rescheduled from Zoho Meeting portal has been fixed.
  • Missing invitation email
  • The issue of unable to join the meeting scheduled from IN data center using the join link directly has been fixed.
  • Now you can upload your company logo with transparent background.
  • Now the meeting presenter can view all the invitees from their Google and Zoho calendar events. This works for those who have enabled their Google/Zoho calendar setting.
  • The issue of meeting invitation or webinar confirmation email landing in the junk box of the recipient's mail client has been fixed now.
  • The issue of unable to add org members is fixed now.
  • Now the ICS attachment is sent along with the meeting update invitation email. The issue of calendar event not getting updated from the calendar event sent along with the meeting updated notification email is fixed.
  • Meeting key is now auto filled in android devices when trying to join a meeting by clicking on the join link.
  • The issue of showing only the minutes and missing out the hours of the recording duration in My Recordings page is fixed now.  
Do host few meetings and webinars to try out the new features, and drop us your feedback and suggestions.



    • Sticky Posts

    • Zoho Meeting is included in Zoho One now!

      Hello Everyone, For those who waited for the integration of Zoho Meeting with Zoho One, here is the good news. The integration has been completed and you can now add the Zoho Meeting application in your Zoho One portal. Edition included in Zoho One License You will get Enterprise plan of Zoho Meeting, using which you can host online meetings with up to 100 participants and webinars with up to 100 attendees. You will also get the cloud storage for 25 session recordings/user. Adding Zoho Meeting application
    • Zoho Meeting Updates: Bug Fixes in Meetings and Webinars, and Desktop App Enhancements

      Hi there, We hope you are all safe and well. Following our previous feature release, we have added some enhancements and bug fixes for the improved functioning of Zoho Meeting. Let's take a look at last month's updates: Online meeting updates The microphone button remained active even when a user switched to phone audio. This issue has been fixed. An error caused the microphone status of participants to be wrongly displayed in the meeting toolbar and the attendees list.This issue has been fixed.
    • V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

      Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.   Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers   Enhanced screen sharing quality
    • Live webinar: A complete overview of Zoho Meeting

      Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday at 8:30 to 9:00 AM PDT.   In this webinar, you will learn how to: Organize and host webinars Engage your audience with polls and Q&A Generate analytical reports Schedule and attend online meetings Record and share meetings and webinars Co-branding and user management
    • Live webinar: A complete overview of Zoho Meeting

      Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday. Here's what you can learn: Webinar scheduling and preparation Attendee interaction and engagement In-depth post webinar analytics Scheduling and hosting online meetings Managing your recordings Co-branding and user management Date: Thursday, March 29th, 2018
    • Recent Topics

    • Zoho Social - Post Footer Templates

      As a content creator I often want to include some information at the end of most posts. It would be great if there was an option to add pre-written footers, similar to the Hashtag Groups at the end of posts. For example, if there is an offer I'm running
    • Zoho Expense - The ability to add detail to a Trip during booking

      As an admin, I would like the ability to add more detail to the approved Trips. At present a requestor can add flights, accommodation details and suggest their preferences. It would be great if the exact details of the trip could be added either by the
    • Simplified Call Logging

      Our organization would like to start logging calls in our CRM; however, with 13 fields that can't be removed, our team is finding it extremely cumbersome. For our use case, we only need to record that a call happened theirfor would only need the following
    • Help Center IFrame Issue

      I have had a working Help Center on my website using an iframe for a while. But now for some reason the sign in page gets a refused to connect error. Can someone please help. If I go to the url manually it works correclty
    • Staff rules

      Hi! Do you people know what are the default staff rules when a new booking is created? We have two staff members in my team (me as the admin, and my employee). As we share the same services, I'm wondering how Zoho will pick the staff for new apointments.
    • Comment Templates

      Is it possible to add a template option for comments? We have some agents in the process who's responses require a pre-formatted layout. It would be incredibly handy to have a template for them where they can insert the template and then add their responses
    • [ZohoDesk] Improve Status View with a new editeble kanban view

      A kanban view with more information about the ticket and the contact who created the ticket would be valueble. I would like to edit the fields with the ones i like to see at one glance. Like in CRM where you can edit the canvas view, i would like to edit
    • Adding Markdown text using Zoho Desk API into the Knowledge Base

      Hi Zoho Community members, We currently maintain the documentation of out company in its website. This documentation is written in markdown text format and we would like to add it in Zoho Knowledge Base. Do you know if there is REST API functionality
    • An Exclusive Session for Zoho Desk Users: AI in Zoho Desk

      A Zoho Community Learning Initiative Hello everyone! This is an announcement for Zoho Desk users and anyone exploring Zoho Desk. With every nook and corner buzzing, "AI's here, AI's there," it's the right time for us to take a closer look at how the AI
    • Shared values: From classroom lessons to teaching moments in customer service

      While the world observes Teachers’ Day on October 5, in India, we celebrate a month earlier, on September 5, to mark the birth anniversary of Dr. Sarvepalli Radhakrishnan, a great teacher, renowned scholar, educationist, and advocate for empowerment.
    • Export to excel stored amounts as text instead of numbers or accounting

      Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
    • Auto Capitalize First Letter of Words

      Hi I am completely new to ZOHO and am trying to build a database. How can i make it when a address is entered into a form field like this: main st it automatically changes is to show: Main St Thank You
    • Follow-up emails via Workflow Automation not staying in the same thread

      Dear Zoho Support Team, I am currently using Workflow Automation in Zoho Campaigns to send follow-up emails. In my test case, I noticed the following behavior: All emails in the automation have the same subject line. If the follow-up email is sent within
    • Update application by uploading an updated DS file

      Is it possible? I have been working with AI on my desktop improving my application, and I have to keep copy pasting stuff... Would it be possible to import the DS file on top of an existing application to update the app accordingly?
    • Send / Send & Close keyboard shortcuts

      Hello! My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly. It seems like the keyboard shortcuts in Desk are only for
    • Image Upload Field | Zoho Canvas

      I'm working on making a custom view for one of our team's modules. It's an image upload field (Placement Photo) that would allow our sales reps to upload a picture of the house their working on. However, I don't see that field as a opinion when building
    • Create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM

      How to create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM? I was able to do a view in CRM based on customer that registered to an event, but I don't seems to be able to include the filter
    • Custom Button Disappearing in mobile view | Zoho CRM Canvas

      I'm working in Zoho CRM Canvas to create a custom view for our sales team. One of the features I'm adding is a custom button that opens the leads address in another tab. I've had no issue with this in the desktop view, but in the mobile view the button
    • Zoho Desk blank page

      1. Click Access zoho desk on https://www.zoho.com/desk/ 2. It redirects to https://desk.zoho.com/agent?action=CreatePortal and the page is blank. Edge browser Version 131.0.2903.112 (Official build) (arm64) on MacOS
    • Clearing Fields using MACROS?

      How would I go about clearing a follow-up field date from my deals? Currently I cannot set the new value as an empty box.
    • I hate the new user UI with the bar on the left

      How can I reverse this?
    • Office 365 and CRM mail integration: permission required

      Has anyone run into this weird problem? My email server is Office 365. When I try to configure Zoho CRM to use this server, a Microsoft popup window opens requesting user and password. After entering that, I get a message in the Microsoft window saying
    • Field Not Updating in FSM Script - Service and Parts module.

      Dear Team, I am reaching out regarding a script I have implemented in Zoho FSM to automate the calculation of the End of Service date based on the End of Sale date in the Service and Parts module. Overview of the script: Fetches the End_of_Sale__C and
    • Question regarding import of previous deals...

      Good afternoon, I'm working on importing some older deal records from an external sheet into the CRM; however, when I manually click "Add New Deal" and enter the pertinent information, the deal isn't appearing when I look at the "Deals" bar on the account's
    • Client Script also planned for Zoho Desk?

      Hello there, I modified something in Zoho CRM the other day and was amazed at the possibilities offered by the "Client Script" feature in conjunction with the ZDK. You can lock any fields on the screen, edit them, you can react to various events (field
    • One person/cell phone to manage multiple accounts

      Hi. I have a personal Free account to keep my own domain/emails. Now I need to create a Business account to my company's own domain, but I have only one mobile phone number I use to everything. How do I do to manage this? Can I manage a Free domain and
    • Tracking KPIs, Goals etc in People

      How are Zoho People users tracking employee targets in People? For example, my marketing assistant has a target of "Collect 10 new customer testimonials every month". I want to record attainment for this target on a monthly basis, then add it to their
    • Zoho Desk: Ticket Owner Agents vs Teams

      Hi Zoho, We would like to explore the possibility of hiding the ‘Agents’ section within the Ticket Owner dropdown, so that we can fully utilise the ‘Teams’ dropdown when assigning tickets. This request comes from the fact that only certain agents and
    • CRM limit reached: only 2 subforms can be created

      we recently stumbled upon a limit of 2 subforms per module. while we found a workaround on this occasion, only 2 subforms can be quite limiting in an enterprise setting. @Ishwarya SG I've read about imminent increase of other components (e.
    • Can not Use Attachment Button on Android Widget

      this always pops up when I touch the attach button on android widget. going to settings, there is no storage permission to be enabled. if I open the app, and access the attach feature there, I can access my storage and upload normally.
    • How do I filter contacts by account parameters?

      Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
    • Can I add Conditional merge tags on my Templates?

      Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
    • Zoho Notebook Sync problem

      I'm facing a problem with syncing of notebook on android app. It's not syncing. Sometimes it syncs after a day or two.  I created some notes on web notebook but it's not syncing on mobile app. Please help!!!!
    • Kaizen #190 - Queries in Custom Related Lists

      Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss yet another interesting enhancement to Queries. As you all know, Queries allow you to dynamically retrieve data from CRM as well as third-party services directly within
    • Custom Fonts in Zoho CRM Template Builder

      Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if
    • Announcing new features in Trident for Mac (1.24.0)

      Hello everyone! Trident for macOS (v.1.24.0) is here with interesting features and thoughtful enhancements to redefine the way you plan and manage your calendar events. Here's a quick look at what's new. Create calendar events from emails. In addition
    • Need Easy Way to Update Item Prices in Bulk

      Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices
    • Vendor Master Enhancements for Faster Purchase Entry

      I’d like to suggest a few features that will improve accuracy and speed during purchase voucher entry: Automated Item Tax Preference in Vendor Master Add an option to define item tax preference in the vendor master. Once set, this preference should automatically
    • Mass Mail Statistics - Number of unsent emails

      How do I find out which emails were not sent?
    • Button to add product to cart

      Is there a way to have a button on a page, that when clicked, will add Qty 1 of a product to the cart?
    • Next Page