V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

Dear All,

Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.  

Introducing co-organizers in the webinar

You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more.  Learn more.

Webinar CoOrganizers

 

Enhanced screen sharing quality

We have made some tweaks to the screen sharing feature to improve the quality of the presenter's screen shared at the participant's end. I'm sure your meeting participants and webinar attendees will view your screen in excellent quality.

Choosing external audio/video devices

We already have an option to choose audio devices from the list of external audio devices connected to the computer. Now we have extended this feature to video devices also. If you have external video devices connected, you can select the webcam you would like to share with your meeting or webinar participants.

Automatic region based dial-in number display

To enhance the user experience for phone conferencing, we are now displaying the default phone number based on the country from where the presenter/participant join the session. You can view your country dial-in number( if available), conference code and pin just by choosing the Phone audio option while starting/joining the session.

Mailers enhancement

We have redesigned all the mailers sent to the presenter, participants and registrants of the meeting/webinar for better readability and usability. 

Analytics ready notification

We have now added a notification email for the webinar presenter on the webinar analytics and reports are ready to view and export. 

Drag and relocate the video feed

You can now drag the video feed in the presenter and participant's application to relocate anywhere inside the application. You don't have to worry that the shared screen behind the video feed getting hidden for the participants. They can just move around the video feed.

Speed enhancements

We have extended dedicated media servers to few more regions across the globe. Your participants can see improvements in screen sharing speed and this removes the unnecessary lag in both screen sharing and conference using computer's mic and speaker.

Phone audio enhancements

We have tuned the phone conference to improve the audio quality. We have also increased the volume of the voice through phone and you can see a betterment in the audio clarity during the conference.

Chrome Extension changes 

When you try to start screen sharing from the Google Chrome browser without the extension, it will take you to the Google Chrome Webstore where you can add the Zoho Meeting extension. This has been implemented with regards to GDPR compliance.

Enhanced video webinar scalability  

We have now fine-tuned the webcam video streaming to enhance the scalability of the video webinar on a normal bandwidth network of the attendees. This also reduces the bandwidth usage and improved video streaming without any fuzzy or broken video frames.

 

Other enhancements and bug fixes.  

Presenter/Participant App

• Loading icon is shown till the recording gets triggered from the server end and then the icon changes to record mode when the recording starts.
  
• The issue of recording getting stopped while the page is reloaded has been fixed.
  
• Proper messages are shown when there is an issue in connecting to the webcam or mic of the computer.
  
• The issue of connecting the rear camera instead of front camera when joining meeting from Windows Surface Pro is fixed now. 
  
• The issue of not connecting to audio if there is any problem with video device for a switched Presenter on a Windows PC has been fixed now.
  
• The issue of not pre-populating the phone number for Webinar participant has been fixed.
  
• The issue of the screen is cluttered in Firefox browsers when zoomed in or out has been fixed now.
  
• If there are no details provided in the 'Your own conference' audio option, the proper message is shown to the presenter and participant during meeting.
  
• The issue of showing connection error while ending the webinar has been fixed now.
  
• The issue of exiting the webinar attendee when the join link is shared and joined during the webinar has been fixed. Now both the attendees are allowed to join the webinar.
  

Web App

• Proper message is shown in the registration page when someone tries to register for a canceled webinar. Restriction has been added when trying to register for a canceled webinar.
  
• Registrants will get an email notification when a webinar is rescheduled or updated.
  
• Automated thank you email for the webinar attendee will be sent when the session is ended after the scheduled time of the webinar.
  
• Presenter will now receive an email notification when someone registers for their webinar. If you prefer to disable this feature, please write to support@zohomeeting.com
  
• Presenter will receive an email notification once the webinar analytics is ready to view. This happens only when the webinar is ended after the scheduled time of the webinar.
  
• The meeting scheduled email notification is sent to both the person who schedules and the one who has been assigned as the presenter while scheduling the meeting.
  
• All the meeting and webinar notification emails are redesigned for better view and clarity on the email message.
  
• The issue of predefined field in custom registration getting closed for each selection in Safari browser of Mac computer has been fixed. Now you can choose more than one field at a time.
  
• The special characters included in company name is now getting reflected in the meeting and webinar mailers.
  
• The issue of Google calendar integration not working for EU data center has been fixed.
  
• The issue of showing event expired in the invitation email for specific day light saving timezone has been fixed.
  
• The issue of unable to access the recording links from EU data center has been fixed.
  
• Meeting join form will be shown directly when accessing the join page from the mobile devices.
  
• The issue of unable to host or join sessions from the latest version of macOS has been fixed. Running meeting and webinar from macOS Mojave is smooth now.
  
• The issue of sending the meeting/webinar cancelation email to the participants when deleting the past meeting has been fixed.
  
• The issue of updated conference details not sent in the meeting updated invitation email while editing the 'Your own conference' details of the meeting has been fixed.
  
• Now the scheduled meetings and webinars will be available in upcoming meeting/webinar lists until the scheduled session end time. Those will be moved to the past meeting/webinar lists once the end time gets expired.
  
• The issue of setting the default session duration as one hour in the calendar, while event added using the Zoho/Google calendar integration, in spite of scheduling for a different time duration has been fixed.
  
• The issue of showing a horizontal scroll with smaller meeting topic and a lengthy agenda in Firefox version 60 has been fixed.
  
• Proper error message is handled while trying to upload any supported image file format as company logo in the Manage Organization.
  
• The Enter button is well handled in the custom registration field with a short answer. For the first Enter character the focus is set to the Register Now button and the consecutive Enter button click registers for the webinar.
  
• The error messages are well handled in the registration page with custom fields.
  
• The issue of not showing multiple answers in the Analytical Report that are provided during the webinar Q&A.
  
• We have extended the live chat functionality to our start/join page for WebRTC unsupported browsers. You can get instant technical help from our support representative if you are facing issues in getting connected to the meeting.
  
• The issue of unable to schedule a meeting while pasting the multiple participants listed with bullet points has been fixed.
  
• Now the upcoming meetings/webinars will be migrated and be avaibale when an existing user is invited and added to a new Zoho Meeting organization account.
  
• The issue of the calendar event added using the Zoho calendar integration, not getting updated or deleted when the meeting/webinar is updated/deleted in the Zoho Meeting portal has been fixed. 
  
• The issue of showing wrong time for the meeting event while adding to the calendar has been fixed.
  
• The issue of showing wrong time zone in the calendar while updating a meeting or webinar event has been fixed. Now the calendar event shows the correct timezone in which the session is scheduled/updated with.
  
• The issue of calendar event not getting updated when scheduled from Zoho Calendar and updated/rescheduled from Zoho Meeting portal has been fixed.
  
• Missing invitation email
  
• The issue of unable to join the meeting scheduled from IN data center using the join link directly has been fixed.
  
• Now you can upload your company logo with transparent background.
  
• Now the meeting presenter can view all the invitees from their Google and Zoho calendar events. This works for those who have enabled their Google/Zoho calendar setting.
  
• The issue of meeting invitation or webinar confirmation email landing in the junk box of the recipient's mail client has been fixed now.
  
• The issue of unable to add org members is fixed now.
  
• Now the ICS attachment is sent along with the meeting update invitation email. The issue of calendar event not getting updated from the calendar event sent along with the meeting updated notification email is fixed.
  
• Meeting key is now auto filled in android devices when trying to join a meeting by clicking on the join link.
  
• The issue of showing only the minutes and missing out the hours of the recording duration in My Recordings page is fixed now.  
  

Do host few meetings and webinars to try out the new features, and drop us your feedback and suggestions.

• Topic Participants

• Muthumeena

  

• Sticky Posts

• Zoho Meeting is included in Zoho One now!

  Hello Everyone, For those who waited for the integration of Zoho Meeting with Zoho One, here is the good news. The integration has been completed and you can now add the Zoho Meeting application in your Zoho One portal. Edition included in Zoho One License You will get Enterprise plan of Zoho Meeting, using which you can host online meetings with up to 100 participants and webinars with up to 100 attendees. You will also get the cloud storage for 25 session recordings/user. Adding Zoho Meeting application

• Zoho Meeting Updates: Bug Fixes in Meetings and Webinars, and Desktop App Enhancements

  Hi there, We hope you are all safe and well. Following our previous feature release, we have added some enhancements and bug fixes for the improved functioning of Zoho Meeting. Let's take a look at last month's updates: Online meeting updates The microphone button remained active even when a user switched to phone audio. This issue has been fixed. An error caused the microphone status of participants to be wrongly displayed in the meeting toolbar and the attendees list.This issue has been fixed.

• V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

  Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.   Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers   Enhanced screen sharing quality

• Live webinar: A complete overview of Zoho Meeting

  Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday at 8:30 to 9:00 AM PDT.   In this webinar, you will learn how to: Organize and host webinars Engage your audience with polls and Q&A Generate analytical reports Schedule and attend online meetings Record and share meetings and webinars Co-branding and user management

• Live webinar: A complete overview of Zoho Meeting

  Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday. Here's what you can learn: Webinar scheduling and preparation Attendee interaction and engagement In-depth post webinar analytics Scheduling and hosting online meetings Managing your recordings Co-branding and user management Date: Thursday, March 29th, 2018

• Recent Topics

• How to add, delete or rename the "payment method" drop down?

  When we recorded payment in invoice, there's a "payment method" drop down with choices like cash, bank transfer... We want to add and delete or rename some new selection. How to do such adjustment? Please advice.

• Smarter data gathering with Query component in Wizards

  Dear All, Introducing the Query Component in Wizards for CRM! A smart search field that saves you time and effort, and helps you manage and gather data more efficiently than ever before. Long and complex record entries can be overwhelming and prone to

• Introducing teamspaces and team modules in Zoho CRM mobile app

  Hello everyone, We have an exciting update to share in the Zoho CRM mobile app. As part of CRM For Everyone—a new set of features that reflect our vision to democratize CRM and make it accessible for all—teamspaces and team modules are now available on

• Client Script - change page and/or section background colours

  Hello, Would anyone be willing to help me with a bit of Client Scripting code? I have had a go myself but only been able to alter the form field styles, not the overall page/section/heading styles. I want to set a different page background colour for

• Zoho SalesIQのチャットボット、ブロックのコピー機能

  Zoho SalesIQのチャットボットの構築でドラッグアンドドロップで作成を行っているます。 内容は同じブロックのコピーペースト機能がないみたいなのですが、同一のブロック、同一の複数のブロックをいくつも作成する場合は、皆様はどのように行われていますか？ 例えば添付の４つのブロックをまとめてコピーして、別のフローの先につなげる場合です。 教えていただけますと幸いです。よろしくお願いいたします。

• Questions About Zoho Commerce Member Portal

  Hello, A couple questions about the Zoho Commerce Member Portal: 1. Can I add only specific pages be added to the Members Portal, and not the entire website? 2. When a customer signs up on my Zoho Commerce site, is there a setting that gives me a chance

• Online Payment Fees

  We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'd

• Error occured. please try again!!!

  I created a new list. Added two new contact's email addresses. I try to EDIT either one of them to add their first name, last name and phone number. Whatever I try to edit and update, I get the error message  Error occured. please try again!!! And it doesn't update any of their info. I tried just editing first and last name. Still get the error. No matter what I try to update, I get the error. I tried creating a new list, and adding just one email address and then edit it and also get the error.

• "Send email as" not work

  Hi team, I currently use ZOHO MAIL services on the MAKE platform (formerly INTEGROMAT). In MAKE I entered my ZOHO MAIL credentials but the problem is that when the emails are sent from the automation in MAKE, the emails do not come in with the name set

• *UPDATE: ISSUE RESOLVED, SEE HOW FOR HELP* Issue imbedding Youtube Videos

  **UPDATE: RESOLVED** For anyone that is having a similar issue, try this workaround before attempting to have the Zoho techs fix it. I have been in communication with them for weeks about this and they can't seem to fix the issue. Thinking it may have just been my computer or my browser, I tried two different computers on two different networks, each running different versions of Windows, and tried it on Chrome, Firefox and IE; nothing worked. So, needless to say, it's an issue with Zoho somewhere.

• Backorder For Composite Items

  Hello If i released SO for composite item and use backorder feature of zoho inventory then it should backorder child item items of composite and not composite item.This is basic of backordering.I conveyed this to zoho call center but no solution yet.

• Paid Support

  We are in the process of creating tiers for our support offerings. There will be three tiers of support available - 2 paid and 1 free. The paid tiers will be purchased in allotted hours. I need to figure out how to a) work in the out of the box SLA, Contracts

• Automatically CC supervisor

  Hello,  in our organization agents are replying to tickets and they are required to CC their supervisor on all emails to and from customers.  is there a way to have an email address automatically populate in the CC field when reply to a ticket?  tha

• Zoho One - White Label

  Releasing a white-label feature for Zoho One, or any software or service, can offer several advantages and benefits for both the company providing the software (Zoho in this case) and its users. Here are some key reasons for releasing a white-label feature

• Are this Features included in the Road Map

  1. Sync between description/short description in Zoho Books/Inventory and Zoho Commerce: I am unsure how it works now. I belive the description is not pulled. 2. Pick Up: This feature is great. It is added on Zoho Commerce but not on Books/Inventory which

• Reconciliation - Show Transactions After End Date

  I did a quick search, and I've only seen this brought up indirectly. In the reconciliation interface, transactions dated up to a week after the end date should be available for being reconciled. The use case is pretty simple... many times, transactions

• Auto populate email field in zoho form

  Hi,  Is there a way the email field in zoho forms can be auto populated based on the name selected from a drop down list?

• Option to accept and pay for estimate from Public Estimate link?

  Is there any way that our customers can get the Estimate in their email, click on "View Estimate" and from the public link, click Accept and Pay? When they click that, in the background Zoho would create the invoice record in the so that the payment would

• Kaizen #125 Manipulating Multi-Select Lookup fields (MxN) using Zoho CRM APIs

  Hello everyone! Welcome back to another week of Kaizen. In last week's post in the Kaizen series, we discussed how subforms work in Zoho CRM and how to manipulate subform data using Zoho CRM APIs. In this post, we will discuss how to manipulate a multi-select

• Easily track referrals with Zoho Forms

  Referral tracking can be a powerful way for businesses to understand where their leads are coming from. With Zoho Forms, tracking the referral sources of your leads is an easy and straightforward process. Here are some tips to help you make the most of

• Add an email to an existing ticket is not working

  I noticed that in Zoho Desk the funcionality to add an email to an existing ticket is not working using the syntax [##12345##], has the method changed? In red is the syntax we use to add email to an existing ticket As you can see, he did not add the email

• New CRM to Campaigns Sync Doesn't Continue Making Updates

  Changes made in CRM are not appearing in mapped fields in matching Campaign records after migrating to the new sync process. The only way we've found to get records to update is to call into Support and point out the problem. After convincing Support

• Zoho Integration with UPS

  I have 2 questions: Firstly, is there a way to notify UPS that we have a package to collect once we have done the shipping label? Secondly, how do I get the tracking number and shipment method onto the Invoice and Package Slip for the customer? Than

• Cannot log in to IMAP account as of last night

  Hey I've been using MFA with an authenticator for a while and have had to use application passwords for Outlook and Edison Mail on my Android devices. Last night the app passwords started to be rejected on my Android devices so I created new ones for

• Low Stock View

  We use the Low Stock view frequently as a guide to inform us when to reorder items, but the view is misleading because it does not take into account Purchase Orders that have already been raised. Unless you are aware and check item by item, this can lead

• Improve History Feature in Zoho Inventory

  At present there is a "history" tab on Zoho Inventory Items, however this only shows a date and time stamp along with the users name. It doesn't say what was changed. What is the value of this if you can't see what was changed? My Ideal is to include

• Show backordered items on packing slip

  We send out a lot of large orders, and often there are one or two things backordered. How can I fix the packing slips to show quantity ordered  & quantity packed There should also be the ability to "ship" 0 of an item so the receiver knows that things

• Document | Files

  The vendor "Partial matches" still not fixed here after years of putting up with having to select most vendors manually ! ( again, the banking "Transaction rules" would solve a lot of these issues ) Some unwanted, irrelevant pdf's also arrive. It would

• books+POS+ tap to pay+ stripe

  So in the UK we now have tap to pay with stripe. So we can use the stripe app as a POS terminal. Brilliant news. Can we hope that the Books App might add this feature ASAP. It would be great to have one system rather than using the not very good Square

• Canvas Form View - Client Script Page on load - Url params not working

  We have a custom module with a canvas page for form view. We have a button in Customers module to open this canvas page using invokeurl function. We send few parameters as in the URL as query parameters. https://crm.zoho.in/crm/orgxxxxxxxx/tab/CustomModule12/create/canvas/64333200000261xxxx?layoutId=643332000002605001&c=${Customers.Customer

• Sending Recruit SMS's to Zoho Cliq - Or tracking in the Messages module in Recruit?

  Is there any way to send SMS Gateway messages in Recruit to ZOho Cliq? We use 2-way SMS massages a lot in Zoho Recruit to speed up communication with Candidates. However the only way to keep track of received SMS's is by keeping a look out for the Email

• This mobile number has been marked spam. Please contact support.

  Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?

• Is it possible to set a customer context variable in Zobot

  Hi, I want to use a context variable to route users down different paths in my Zobot chat flow. I know I can do this when the user enters data. But I want to know if I can use a variable that is 'hard coded' on the card, that the user is unaware of. Use

• Cannot change Blog Title

  There is nowhere to change the blog title. You can change the blog URL but that is making no difference to the text "Enter Your Post Title" am I missing something?

• Kaizen #203 - Answering Your Questions | Handling API Limits and Error Responses

  Hi Everyone, Welcome back to yet another post in the Kaizen Series! We appreciate your keen participation in the 200th milestone celebration of the Kaizen series. We will continue to answer the queries we received through the feedback. When working with

• How to verify website ownership with google search console

  Hi, I am having a free .in domain provided by Zoho I have created a website on it now I want to verify my ownership to google webmaster. Can you please help me how to do that.

• "SPF record exceed the allowed limit of 10"

  Hi, I was wondering if there were a "universal Zoho SPF record" that would allow all my configured Zoho services that email things to meet this limitation ? or do I have to have an entry for mail, com, billing, etc?

• Animated GIF Images in Chat

  I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressing

• I can't seem to login in to Mail Apps of MacOS /IOS

  Hi, i'm having trouble in signing in to mail apps from IOS. It's always come back to wrong passwords. But i already changed my password like 3 times. But still it says wrong credentials

• Profile Image Showing Incorrectly in Zoho Mail

  Hi everyone, I’m facing a serious issue with Zoho Mail. The profile image showing for my email address is incorrect — it’s not my image. When I send an email to my Gmail account, it displays someone else’s image. This looks very suspicious and can make

• Next Page