V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

Dear All,

Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.  

Introducing co-organizers in the webinar
You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more.  Learn more.


Webinar CoOrganizers
 


Enhanced screen sharing quality
We have made some tweaks to the screen sharing feature to improve the quality of the presenter's screen shared at the participant's end. I'm sure your meeting participants and webinar attendees will view your screen in excellent quality.

Choosing external audio/video devices
We already have an option to choose audio devices from the list of external audio devices connected to the computer. Now we have extended this feature to video devices also. If you have external video devices connected, you can select the webcam you would like to share with your meeting or webinar participants.

Automatic region based dial-in number display
To enhance the user experience for phone conferencing, we are now displaying the default phone number based on the country from where the presenter/participant join the session. You can view your country dial-in number( if available), conference code and pin just by choosing the Phone audio option while starting/joining the session.

Mailers enhancement
We have redesigned all the mailers sent to the presenter, participants and registrants of the meeting/webinar for better readability and usability. 

Analytics ready notification
We have now added a notification email for the webinar presenter on the webinar analytics and reports are ready to view and export. 

Drag and relocate the video feed
You can now drag the video feed in the presenter and participant's application to relocate anywhere inside the application. You don't have to worry that the shared screen behind the video feed getting hidden for the participants. They can just move around the video feed.

Speed enhancements
We have extended dedicated media servers to few more regions across the globe. Your participants can see improvements in screen sharing speed and this removes the unnecessary lag in both screen sharing and conference using computer's mic and speaker.

Phone audio enhancements
We have tuned the phone conference to improve the audio quality. We have also increased the volume of the voice through phone and you can see a betterment in the audio clarity during the conference.

Chrome Extension changes 
When you try to start screen sharing from the Google Chrome browser without the extension, it will take you to the Google Chrome Webstore where you can add the Zoho Meeting extension. This has been implemented with regards to GDPR compliance.

Enhanced video webinar scalability  
We have now fine-tuned the webcam video streaming to enhance the scalability of the video webinar on a normal bandwidth network of the attendees. This also reduces the bandwidth usage and improved video streaming without any fuzzy or broken video frames.
 
Other enhancements and bug fixes.  

Presenter/Participant App
  • Loading icon is shown till the recording gets triggered from the server end and then the icon changes to record mode when the recording starts.
  • The issue of recording getting stopped while the page is reloaded has been fixed.
  • Proper messages are shown when there is an issue in connecting to the webcam or mic of the computer.
  • The issue of connecting the rear camera instead of front camera when joining meeting from Windows Surface Pro is fixed now. 
  • The issue of not connecting to audio if there is any problem with video device for a switched Presenter on a Windows PC has been fixed now.
  • The issue of not pre-populating the phone number for Webinar participant has been fixed.
  • The issue of the screen is cluttered in Firefox browsers when zoomed in or out has been fixed now.
  • If there are no details provided in the 'Your own conference' audio option, the proper message is shown to the presenter and participant during meeting.
  • The issue of showing connection error while ending the webinar has been fixed now.
  • The issue of exiting the webinar attendee when the join link is shared and joined during the webinar has been fixed. Now both the attendees are allowed to join the webinar.
Web App
  • Proper message is shown in the registration page when someone tries to register for a canceled webinar. Restriction has been added when trying to register for a canceled webinar.
  • Registrants will get an email notification when a webinar is rescheduled or updated.
  • Automated thank you email for the webinar attendee will be sent when the session is ended after the scheduled time of the webinar.
  • Presenter will now receive an email notification when someone registers for their webinar. If you prefer to disable this feature, please write to support@zohomeeting.com
  • Presenter will receive an email notification once the webinar analytics is ready to view. This happens only when the webinar is ended after the scheduled time of the webinar.
  • The meeting scheduled email notification is sent to both the person who schedules and the one who has been assigned as the presenter while scheduling the meeting.
  • All the meeting and webinar notification emails are redesigned for better view and clarity on the email message.
  • The issue of predefined field in custom registration getting closed for each selection in Safari browser of Mac computer has been fixed. Now you can choose more than one field at a time.
  • The special characters included in company name is now getting reflected in the meeting and webinar mailers.
  • The issue of Google calendar integration not working for EU data center has been fixed.
  • The issue of showing event expired in the invitation email for specific day light saving timezone has been fixed.
  • The issue of unable to access the recording links from EU data center has been fixed.
  • Meeting join form will be shown directly when accessing the join page from the mobile devices.
  • The issue of unable to host or join sessions from the latest version of macOS has been fixed. Running meeting and webinar from macOS Mojave is smooth now.
  • The issue of sending the meeting/webinar cancelation email to the participants when deleting the past meeting has been fixed.
  • The issue of updated conference details not sent in the meeting updated invitation email while editing the 'Your own conference' details of the meeting has been fixed.
  • Now the scheduled meetings and webinars will be available in upcoming meeting/webinar lists until the scheduled session end time. Those will be moved to the past meeting/webinar lists once the end time gets expired.
  • The issue of setting the default session duration as one hour in the calendar, while event added using the Zoho/Google calendar integration, in spite of scheduling for a different time duration has been fixed.
  • The issue of showing a horizontal scroll with smaller meeting topic and a lengthy agenda in Firefox version 60 has been fixed.
  • Proper error message is handled while trying to upload any supported image file format as company logo in the Manage Organization.
  • The Enter button is well handled in the custom registration field with a short answer. For the first Enter character the focus is set to the Register Now button and the consecutive Enter button click registers for the webinar.
  • The error messages are well handled in the registration page with custom fields.
  • The issue of not showing multiple answers in the Analytical Report that are provided during the webinar Q&A.
  • We have extended the live chat functionality to our start/join page for WebRTC unsupported browsers. You can get instant technical help from our support representative if you are facing issues in getting connected to the meeting.
  • The issue of unable to schedule a meeting while pasting the multiple participants listed with bullet points has been fixed.
  • Now the upcoming meetings/webinars will be migrated and be avaibale when an existing user is invited and added to a new Zoho Meeting organization account.
  • The issue of the calendar event added using the Zoho calendar integration, not getting updated or deleted when the meeting/webinar is updated/deleted in the Zoho Meeting portal has been fixed. 
  • The issue of showing wrong time for the meeting event while adding to the calendar has been fixed.
  • The issue of showing wrong time zone in the calendar while updating a meeting or webinar event has been fixed. Now the calendar event shows the correct timezone in which the session is scheduled/updated with.
  • The issue of calendar event not getting updated when scheduled from Zoho Calendar and updated/rescheduled from Zoho Meeting portal has been fixed.
  • Missing invitation email
  • The issue of unable to join the meeting scheduled from IN data center using the join link directly has been fixed.
  • Now you can upload your company logo with transparent background.
  • Now the meeting presenter can view all the invitees from their Google and Zoho calendar events. This works for those who have enabled their Google/Zoho calendar setting.
  • The issue of meeting invitation or webinar confirmation email landing in the junk box of the recipient's mail client has been fixed now.
  • The issue of unable to add org members is fixed now.
  • Now the ICS attachment is sent along with the meeting update invitation email. The issue of calendar event not getting updated from the calendar event sent along with the meeting updated notification email is fixed.
  • Meeting key is now auto filled in android devices when trying to join a meeting by clicking on the join link.
  • The issue of showing only the minutes and missing out the hours of the recording duration in My Recordings page is fixed now.  
Do host few meetings and webinars to try out the new features, and drop us your feedback and suggestions.



    • Sticky Posts

    • Zoho Meeting is included in Zoho One now!

      Hello Everyone, For those who waited for the integration of Zoho Meeting with Zoho One, here is the good news. The integration has been completed and you can now add the Zoho Meeting application in your Zoho One portal. Edition included in Zoho One License You will get Enterprise plan of Zoho Meeting, using which you can host online meetings with up to 100 participants and webinars with up to 100 attendees. You will also get the cloud storage for 25 session recordings/user. Adding Zoho Meeting application
    • Zoho Meeting Updates: Bug Fixes in Meetings and Webinars, and Desktop App Enhancements

      Hi there, We hope you are all safe and well. Following our previous feature release, we have added some enhancements and bug fixes for the improved functioning of Zoho Meeting. Let's take a look at last month's updates: Online meeting updates The microphone button remained active even when a user switched to phone audio. This issue has been fixed. An error caused the microphone status of participants to be wrongly displayed in the meeting toolbar and the attendees list.This issue has been fixed.
    • V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

      Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.   Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers   Enhanced screen sharing quality
    • Live webinar: A complete overview of Zoho Meeting

      Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday at 8:30 to 9:00 AM PDT.   In this webinar, you will learn how to: Organize and host webinars Engage your audience with polls and Q&A Generate analytical reports Schedule and attend online meetings Record and share meetings and webinars Co-branding and user management
    • Live webinar: A complete overview of Zoho Meeting

      Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday. Here's what you can learn: Webinar scheduling and preparation Attendee interaction and engagement In-depth post webinar analytics Scheduling and hosting online meetings Managing your recordings Co-branding and user management Date: Thursday, March 29th, 2018
    • Recent Topics

    • How to add line breaks in zoho.cliq.postToUser(...) message?

      In a CRM function using Deluge I'm sending this message and attempting to add some line breaks but they are ignored. Is there another way to add these breaks? My message: message: New urgent task\nDescription \nThis is a fake description.\n A new line?
    • Zia Agents/End of Day Reports

      As a manager or owner it would be nice if Zia analyzed today's (or this week's tickets) and gave an end of the day report to management team. - what important tickets were worked on or submitted today? - what agents were unproductive today and answered
    • Project Cost Tracking

      I see there are questions/concerns that Zoho doesn't track costs to a tasks in a project. We are a manufacturer and are in the early stages of tracking costs to project. I would like to expand out the COGS Chart of accounts in Books and record costs via
    • How to record if the payment made is return due to transaction failed.

      So there is Bill of $2000, and a payments made transaction to clear the bill. The amount is actually deducted from bank account. However, a few days later, I found the bank returned only $1750 cause there are $250 bank service charge for this failed transaction.
    • Help Center Customization UI

      The customization screens for the help center needs the UI improved. It looks straight out of 2004. The Zoho Desk normal UI is great. All it takes is uniform fonts and colors across all parts of the tool... I compare this to Zendesk Guide.
    • Este domínio já está associado a esta conta

      Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.
    • I need some help in Expenses Per Diem Policy

      this is my script written for restricting the PerDiem Components. Say if Lodging and Per Day Allowance both is selected from Per Diem Page then the report should gets auto rejected. When Im trying to executing it says the following error {"code":11,"message":"The
    • Adding Photos to Dashboards on Zoho Analytics

      I am creating a dashboard to showcase data from survey results from focus groups. I am creating a focus group participant profile tab where it is filtered by the name of the participant and showcases information about them using KPI widgets. I am running
    • What is the difference between Retainer invoice and Advance Payments?

      Retainer invoice seem like they are just advance payments with extra details. Instead of creating a Sales Order with order details, a retainer is created. It feels like they are a workaround to link advance payments with sales orders. Is there any advantage
    • Exporting record notes in bulk

      Hi team, Is it possible to bulk export the notes attached to a record? i.e to a CSV file or otherwise. Our use case is exporting all notes for our lead/account/Deal records. We have another system we'd like to import these notes to but I can't seem to
    • Field customization

      Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based
    • vendors / customers with 2 different address and gst no

      Why can't we have option for more than one address and depending on the state option for more than 1 GST no. ? We have customers / vendors PAN india with different addresses and GST no. for different states.
    • Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

      so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact
    • Add multiple Billing Addresses under one GST number

      My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST
    • Zoho Mail API - Upload Attachment

      https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.
    • Unable to create custom fields for shipment order

      I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order
    • Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets

      Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API
    • Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app

      Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are
    • Zoho Forms Not Loading on Website – DNS Resolution Error

      Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu
    • Data backup retention question/

      My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps
    • Basic Apple Watch App

      Sometimes I leave my phone behind. I will get push notifications that tickets are updated etc.. It would be nice to at least view them and do a few basic functions. reassign. public reply. private comment.
    • Look and Feel Uniformity

      Someone needs to go through the mobile app and match the look and feel of the web version. For example, it is global standard to highlight private notes as yellow background hue. Desk does that on web, but not on mobile. Mobile also has an odd blue icon
    • Managing two books in Zoho Books

      is it possible to effectively manage two separate books within Zoho Books? My organization is considering handling accounting for two distinct subsidiaries, and we would like to understand the best way to achieve this within the Zoho Books.
    • Display All Custom Buttons Without Dropdown on Record Page

      In my org's workflow we usually want to do some kind of quick action off of an individual record - i.e. of an individual contact, or individual deal. What we have always found a hindrance is the location of all custom buttons being in the drop down on
    • Zoho Sales Team - Extremely Slow Response Times

      Hi everyone, Has anyone else experienced unusually slow response times from Zoho’s sales team? I sent an email last night, and it’s been nearly 24 hours with no reply. While I understand delays can happen, this seems longer than expected for a sales inquiry.
    • Yodlee Bank Feeds

      I'm well aware of the many bank feed issues out there that haven't been resolved, but I'm looking for information on Rules in relation to bank feeds. U.S based, Bank of America user and prior to Yodlee all of my banking feeds and Rules worked seamlessly.
    • Unable to create custom function

      Unable to create custom function - Please check the screenshot for the details HERE IS THE FUNCTION!! try { // 1. Fetch the details of the approved Bill using its ID billDetails = zoho.books.getRecordById("Bills", organization.get("organization_id"),
    • Need a feature which can validate PAN from Income Tax Portal

      Hello Zoho, We need a feature which can help us validate PAN which is being entered in AR/AP Profiles to check if it is valid and display the name as per Income Tax so as to get rid of incorrect PAN into the systems. Please do the needful Thanks
    • PAN - Aadhar Link Status

      Can Zohobooks also get latest PAN-Aadhar Linking Status from Income Tax Portal ?
    • Canvas translation

      We want to offer our CRM system to our users in English and Dutch. However, it seems that text in our deal Canvas isn't available for translation through the translation file. The same applies to the field tooltips. They don't appear in the translation
    • Are Cadences visible to anyone with Cadence permission?

      When setting up a new Cadence is it possible to restrict its use to a specific user? How can I prevent users from making modifications to existing Cadences?
    • Show my cost or profit while creating estimate

      Hi, While creating estimate it becomes very important to know exact profit or purchased price of the products at one side just for our reference so we can decide whether we can offer better disc or not .
    • Issue on Upload API and href image URL

      Here is my Full API Code , URL : URL: https://desk.zoho.com/api/v1/uploads/659563000000193003/content Headers* Authorization: 'Zoho-oauthtoken 1000.ed5ce2836bf5ba9b946f5ec9************88e73ff4883a3e9c58ffeb7870' orgId: 7586***** RESPONSE{ "errorCode":
    • Issue when downloading a Mail Merged Zoho Writer Document as .docx

      Hi, We are using within Zoho CRM mailmerge to create documents. This results in a Zoho Writer document. When we try to download as a Microsoft Docx file we get following error: "Word experienced an error trying to open the file. Try these suggestions.
    • 【Zoho CRM】ケイデンス機能のアップデート

      ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、ケイデンス機能のアップデートをご紹介します。 ケイデンス機能の2つの強化されたことで、適用と解除のタイミングをより柔軟に管理できるようになり、 よりタイムリーで的確なコミュニケーションが実現できるようになりました。 目次: 1. ケイデンスの再開/最初からのやり直し 2. ケイデンスからのデータ解除タイミングの設定 1. ケイデンスの再開/最初からのやり直し 手動削除、完了、または適用解除条件が満たされた場合など、以前に適用解除されたデータをケイデンスに再適用できるようになりました。
    • Anyone get the OpenAI API to work in Zoho Meeting?

      Has anyone been able to get the OpenAI API to work in generating meeting summaries? I have been trying, but I get an error that says "OpenAI key notes request rate exceeded. Please try again later or upgrade your open AI account." I contacted Zoho support
    • Push Notifications Customization

      There is no way to customize the notifications we get. I would like to be able to get notifications based on if they are assigned directly to me, my team, my department, or perhaps tickets that match a specific criteria (a contact or account is a VIP
    • Announcing Early Access to the next generation of Zoho Desk UI

      Customer service is one of the categories where efficiency and quality of service have to run in parallel, and your team's experience with their helpdesk goes a long way ensuring these aspects are uncompromised. Introducing DOT Design for Zoho Desk -
    • Editing the record in report

      I have a use-case as below- User creates a assessment record by filling some fields. User assigns that record to portal user by using Assigned To dropdown (Assigned To is Users field in form with choices as customers). I have set the record owner of form
    • Can we have Bills of Material Module ?

      Can we have Bills of Material Module ?
    • Next Page