Validation Rules Trigger on Untouched Fields

• Topic Participants

• Mikhail Koval

• Shivani | Zoho Desk

  

• Sticky Posts

• Using Agent Email Address as From Address

  Currently, while replying to a ticket, it is possible for agents to choose their own email addresses as 'from' addresses. Although we built this just for that little extra flexibility, in hindsight, it hasn't figured much in conventional usage.  Almost all businesses prefer that responses to their customers' tickets be sent from the common support/service email address and NOT from those of individual agents. During personal interactions at events, some of you have even made passing mentions about

• Edit and Delete options in Comments

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• Customize Colors of your Customer Self Service Portal

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• 2024 Email Authentication Standards: Elevating Security with Google and Yahoo

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• using custom function is it possible to update the created by field in Zoho Crm custom module

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• Slow Sloww Slowwww Responses

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• Select CRM Custom Module in Zoho Creator

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• New User - Opening Stock Aging Report

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• Manual Invoice

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• Request for Subform Support in Zoho CRM Webforms

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• Formatting Mailing Labels

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• Maxima Address on FSM Customer

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• How to Track Inventory Usage from Zoho FSM to Zoho Inventory?

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• View subform entries without viewing a record in Zoho CRM | Kiosk Studio Session #8

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• Currency transition

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