Hello everyone,
Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how June went.
Zoho POS for macOS
We are excited to announce that we extended our front end billing application support for macOS. Users using Mac devices can download and install Zoho POS directly on their machines to run billing operations without depending on a separate Windows, Android, or iOS device. This application is particularly useful for retailers who have built their operations around Apple hardware. Rather than purchasing additional non-Mac devices solely to run billing, you can use the MacBook or iMac already on your counter.
This first phase of the Mac release focuses on core billing functionality. That means everything your cashiers and store staff need to complete a sale is available in the Mac app:
- Add products to a cart by searching by name, SKU, or barcode scan.
- Adjust quantities and apply line-level or order-level discounts.
- Process payments via cash, card, UPI, or split across multiple payment methods.
- Record credit sales against a customer account.
- Add new customers or look up existing ones at the point of sale.
- Hold a cart and resume it later without losing items or applied discounts.
- Issue receipts by print or email (Supports A4/A5).
- Reprint receipts for completed transactions.
- Apply taxes, round off totals, and handle returns.
Peripheral support:
Peripheral connectivity is available in this release. The Mac app supports receipt printers, barcode scanners, and cash drawers.
Requirements
- Operating system: macOS 13 (Ventura) or later
- Processor: Apple Silicon (M1 or later) or Intel-based Mac
Before installing, confirm that your Mac is running macOS 13 or later by clicking the Apple menu and selecting About This Mac. If your system is on an earlier version, update macOS first through System Settings before downloading the Zoho POS app.
Multi-business switch support in Zoho POS Windows
Users with access to multiple businesses can now select and access their preferred business organization directly from the native Windows application. Previously, the Windows application always opened the registers of the organization set as the default in the Zoho POS web application. To switch to a different business, users had to log in to the web application, update the default organization, and relaunch the Windows application. This enhancement eliminates those extra steps, making it easier for users who manage transactions across multiple store brands or move between outlet locations during a shift.
Imagine you own two food retail outlets: One registered under Zylker Foods and another under Zylker Bakes—both operating from adjacent counters in the same mall. Both businesses are linked to the cashier's account. Each morning, your cashier logs in to handle billing for whichever counter is active. Previously, your cashier had to ask you to change the default organization in the web application before he could begin. With multi-business login, your cashier opens Zoho POS for Windows, enters their credentials, and selects the correct business from the organization list. If the cashier needs to shift to the second business mid-day, they end the session, remove device mapping from the web application, log back in, and select the other business.
So, when you sign in to Zoho POS Windows, the application lists the organizations linked to your Zoho account and you can select the business you want to bill under.
Consolidated metrics across all locations
Running a multi-location retail business means your data is spread across every location you operate. A store manager reviewing one location sees only part of the picture. A business owner who needs to understand how the entire business is performing has to manually visit each location's dashboard, record the numbers, and reconcile them independently. That process is slow, error-prone, and impractical at scale.
The All Locations filter solves this by aggregating metrics from every location you manage and presenting them together in the Zoho POS dashboard. When you select All Locations, the dashboard pulls data from the Sales, Inventory, and Purchase modules across every store location and displays it as a unified summary.
Imagine you run a retail business with five branches across different cities. The operations head needs to know which location is running low on stock before the weekend rush, which locations have open purchase orders, and how total sales this week compare to last week. Without a consolidated view, answering these questions requires manual consolidation of information from individual branch data. With the All Locations filter active, all that data is visible from a single screen.
Force cancel transactions on Pine Labs - Beta
We have added support for the Force Cancel option in the Pine Labs payment integration. This option lets you immediately terminate an ongoing payment transaction when it is initiated by mistake or needs to be stopped without waiting for the standard cancellation flow.
The Force Cancel option is available alongside the existing Cancel option. While Cancel follows Pine Labs' standard cancellation process, Force Cancel sends an immediate termination request to the payment terminal for faster transaction cancellation.
Currently this feature is available in Beta version for Zoho POS Windows and Android native applications.
If you would like to try out beta release features, please reach out to our support team at
support@zohopos.com
Thanks for being a part of the Zoho POS community. We’re committed to bringing you enhancements and new experiences every month. Stay tuned for more updates, and feel free to share your thoughts, feedback, or questions in the comments below.
Thank you!
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