ZOHO-20 to fight COVID-19

While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19.

1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn may apply.

2. REMOTELY: We launched Remotely, a suite of 11 business productivity and collaboration apps designed to help organizations transition to remote working. We're offering Remotely for free until July 1, 2020.

3. VERTICAL RELIEF PLAN: Vertical Relief Plan (VRP) comprises programs and tools to assist businesses and organizations in need across three verticals severely impacted by the crisis: Education, Non-profit and Government, and Retail.

4. ZOHO CREATOR: COVID-19 APP PROGRAM: Government institutions and non-profit organizations that want to build a custom app to manage any COVID-related public activities—for example, patient monitoring, contact tracing, or food distribution—are eligible to apply. We're offering our low-code platform and application-building expertise free of charge.

5. FINANCE: Zoho Checkout has extended its existing free plan to users to create up to 3 payment pages. If you are a non-profit organization working to provide relief, you can accept donations or raise funds online using Zoho Checkout for free. Businesses providing essential services can get free training and rapid onboarding for Zoho Inventory. Zoho Expense has extended the existing free plan to accommodate up to 3 users. The Indian edition of Zoho Payroll has a free plan for businesses to process payroll for up to 10 employees. Zoho Subscriptions has a free plan for businesses to manage up to 20 customer subscriptions.

6. TRAINING AND LEARNING: Zoho Classes is a new mobile app to help schools and colleges continue their academic sessions, by teaching students online. With Classes, teachers can upload courses, run live classes, share assignments, collect responses, communicate with students, collect fees, and do much more. It free for all government schools in India. For all other schools around the world's, it's free for up to 100 students. To help independent trainers and educators move their training programs online, Zoho Showtime has extended additional benefits (available on the Professional Plan) to all our customers on the Basic and Standard plans, at no additional cost. This special offer is available until June 10, 2020.

7. FILES AND DOCUMENTATION: Zoho WorkDrive has increased the storage limits on the Starter and Team plans to 1TB and 3TB, respectively. Organizations with 10+ users get additional storage. This offer is available to both new and existing customers of WorkDrive as well as to Workplace customers on the Professional edition.

8. TALENT AND WORKFORCE MANAGEMENT: Zoho Recruit offers free video credits for its online meeting feature until the end of June 2020. It also offers premium support—free of charge—to educational consultancies and NGOs that hire teachers. To make it easier for companies to train new hires remotely, Zoho People's Learning Management System is free for all plans until July 1, 2020. Additional training programs for users include, unexpected change management, privacy and security, stress management, new technology adoption, onboarding, communication and collaboration, and role-change training.

9. SOCIAL MEDIA MARKETING: To help NGOs, non-profits, and public-sector organizations engage with their community during this crisis, Zoho Social offers free access to the Premium Plan for 6 months.

10. APPOINTMENT SCHEDULING: Zoho Bookings is offering its Zoho Meeting integration free for all users. This helps more people conduct online meetings with the convenience of a schedule-and-meet system instead of back-and-forth emails before a meeting.

11. CUSTOMER SUPPORT: To help government agencies and department get ahead of challenges during this crisis, Zoho Desk offers free software licenses up to 6 months. Those in public health and administration, first response, disaster management, information dissemination, and law enforcement, benefit from this.

12. ECOMMERCE: For the existing Zoho Commerce customers, we've increased the threshold limit for transaction fees from $1k to $3k for the Starter plan, and from $6k to $8k for the Pro plan, for the next 3 months. To give new customers enough time to set up their stores, Zoho Commerce has increased the trial period for new signups from 14 to 60 days. We hope this l gives you enough time to set up your store and go online.

13. CONDUCTING SURVEYS: To help communities look after public health interests, Zoho Survey is providing all NGOs and government bodies a free 3-month subscription. Additionally, those who want to run COVID-19-related surveys can get a 50% discount on all plans.

14. ZOHO INFLUENCE: To serve current needs during this crisis, Zoho Influence was launched with a focus on remote work to gather advice, thought leadership, and helpful information for businesses from analysts, Zoho, and most importantly, Zoho’s customers themselves.

15. VIRTUAL ZUG MEETUPS: Zoho Community opened up Zoho Cliq channels across multiple cities so users meet virtually to discuss market changes, stay connected, and share expert advice on various topics. Join a local virtual meetup.

16. MARKETPLACE PARTNERS: Zoho's Marketplace partner community has stepped forward with special offers to help those in need.

17. COVID-19 DASHBOARD: A COVID-19 tracker dashboard is set up to keep you updated on the pandemic status. You’re welcome to make copies of this dashboard, along with the data, and build your own reports and visualizations for further analysis. Take a look.

18. FINANCE EDUCATIONAL RESOURCES: We've put together a set of resources including recent updates from the government, insightful articles, and informative webinars to help you manage your finances during these challenging times. Check them out.

19. EMAIL MARKETING RESOURCES: We at Zoho, want our email marketers to be informed and responsible before sending any email campaigns, so we’ve gathered all our best practices under one roof for easy reference.

20. ONLINE COMMUNITY: The online Zoho Community is a great place to connect with similar businesses and learn how they are handling the Covid situation. If you have a tip or a suggestion, feel free to share with the community. We are in this together!

• Topic Participants

• Vinit Tibrewal

  

• Sticky Posts

• Thanksgiving 2022 - Celebrating Zoho Community SuperBuds

  One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming

• ZOHO-20 to fight COVID-19

  While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn

• ​Issues with Forum posts approval in Zoho Community

  Hi All, Issue: Some of you have reported that the posts/comments made today are going for moderation. The issue started few hours ago, and the behaviour was reported in CRM and Creator Forums by a few customers/partners. We were able to see the same problem in a few other product forums too. How it impacts you: Don't worry if you find that your posts and comments are stuck in moderation. Your posts/comments are safe. Please don't duplicate them. We're keeping a tab on the development and approving

• Severity high! Please change the URL of published forms.

  We are facing some issues with our domain zohopublic.com, as it has been blocked by our registrar. We are diligently working with them to resolve the issue. As an interim measure, we request you to use zohopublic1.com, instead. If you are using Zoho Creator or Zoho Forms, please edit the embed code and change the domain to creator.zohopublic1.com for Zoho Creator and forms.zohopublic1.com for Zoho Forms. If you are using Zoho Survey, you will have to re-send the survey link to the participants. We

• Recent Topics

• Issues with Actions By Zoho Flow

  Hi, I have a workflow that fires when a deal reaches a stage. This then sends out a contract for the client to sign. I have connected this up through Actions by Zoho Flow. Unfortunately this fails to send out. I have tracked it down to the date fields.

• Adding custom "lookup" fields in Zoho Customization

  How can I add a second “lookup” field in Zoho? I’m trying to create another lookup that pulls from my Contacts, but the option doesn’t appear in the module customization sidebar. In many cases, a single work order involves multiple contacts. Ideally,

• CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

  Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage

• Canvas Detail View Related List Sorting

  Hello, I am having an issue finding a way to sort a related list within a canvas detail view. I have sorted the related list on the page layout associated with the canvas view, but that does not transfer to the canvas view. What am I missing?

• Windows Desktop App - request to add minimization/startup options

  Support Team, Can you submit the following request to your development team? Here is what would be optimal in my opinion from UX perspective: 1) In the "Application Menu", add a menu item to Exit the app, as well as an alt-key shortcut for these menus

• Ability for admin to access or make changes in zoho form without asking for ownership

  Currently in zoho form only form owner can make the changes in the form and if someone else has to make changes then we have to transfer the ownership to them and even admin also cant access it . So i think admin must have the ability or option to access

• Issue with WhatsApp Template Approval and Marketing Message Limit in Zoho Bigin

  We are facing issues while creating and using WhatsApp message templates through Zoho Bigin, and we request your clarification and support regarding the same. 1. Utility Template Approval Issue Until December, we were able to create WhatsApp templates

• Zoho CRM Calendar View

  Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose

• Camera

  I can sign on to a meeting and see the other participants, but my screen is dark. The instructions for Zoho "Camera Settings" say "click on lock icon in address bar," but I don't see that icon! Suggestions?

• What is Workqueue and how to hide it?

  Hi， My CRM suddenly have this "Workqueue", may I ask how to set the permission of this tab?

• Introducing Workqueue: your all-in-one view to manage daily work

  Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales

• Batch/lot # and Storage bin location

  Hi I want to ask for a feature on Zoho inventory I own a warehouse and I've gone through different management software solutions with no luck until I found Zoho, it has been a game changer for my business with up to the minute information, I'm extremely happy with it. It's almost perfect. And I say Almost because the only thing missing for me (and I'm sure I'm not alone) is the need of being able to identify the lot number of my inventory and where it is located in the warehouse. Due to the nature

• Adding Sender Address with Basic Plan

  According to the knowledge base, I should be able to add Sender addresses with the Basic Plan. But whenever I try to add an email, it takes me to a search window and I cannot find any emails in the list. Even mine, which is the admin. email.

• Conditional Field Visibility in Bigin CRM

  I would like to request support for conditional field visibility within Bigin CRM. This feature should allow administrators to configure show/hide rules for fields based on predefined criteria (e.g., field values, picklist selections, stage changes,

• Bill automation in Zoho Books

  Hi I am looking for 3rd-party options for bill automation in zoho which are economical and preferably have accurate scanning. What options do I have? Zoho's native scanning is a bit pricey

• Reporting Tags

  We've been using reporting tags for years (before itemizing was available) and now we are finding reporting these tags are impossible to track. Reports have changed in the customization and our columns of reporting tags no longer show up. We do not use

• Function #53: Transaction Level Profitability for Invoices

  Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.

• Consumption based inventory

  I am currently using Zoho Books for my hospitality business, which includes lodging and restaurant services. We purchase many items in bulk for storage and consumption as needed. I'd like these items to be recorded as inventory when purchased and categorized

• Smarter Access Control: Role-Based Access vs. Responsibility-Based Profiles

  Every business has roles, responsibilities, and workflows. While roles help define structure, responsibilities within those roles are rarely the same. As your team grows, some members need access to only a specific set of features. Others require visibility

• Partner with HDFC And Sbi Bank.

  Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.

• API in E-Invoice/GST portal

  Hi, Do I have to change the api in gst/e-invoice portal as I use zoho e books for my e-invoicing. If yes, please confirm the process.

• Member role in zoho meeting

  does a user with member role can see other users in the organization

• Mail Merge is not working properly as far as the AUTOMATE section is concerned

  Hi there, I created a Mail Merge template for the Deal module. I would like Deal owners to mail merge their Deal records, download the Mail Merge document as a Word doc and make a few changes before sending it to the customer. Thing is, neither the "Merge

• Clone Recurring Expenses

  Our bookkeeping practices make extensive use of the "clone" feature for bills, expenses, invoices, etc. This cuts down significantly on both the amount of typing that needs to be done manually and, more importantly, the mental overhead of choosing the

• Zoho Books - How to Invoke a Custom Function in Schedulers

  We have multiple schedulers that send emails to customers in batches. Currently, we are maintaining the same code across several schedulers. Is it possible to use a custom function inside a scheduler script? If yes, how can we invoke the custom function

• Workqueue

  I really like the idea of the Workqueue generally - it will be really useful. What it seems to lack however, is the ability to customise it properly. I want to be able to show a custom view rather than just "My Leads" and "Leads Assigned in Last 3 hours".

• Importing into Multiselect Picklist

  Hi, We just completed a trade show and one of the bits of information we collect is tool style. The application supplied by the show set this up as individual questions. For example, if the customer used Thick Turret and Trumpf style but not Thin Turret,

• Special characters (like â, â, æ) breaking when input in a field (encoding issue)

  Hey everyone, We are currently dealing with a probably encoding issue when we populate a field (mostly but not exclusively, 'Last Name' for Leads and Contracts). If the user manually inputs special characters (like ä, â, á etc.) from Scandinavian languages,

• Set Custom Icon for Custom Modules in new Zoho CRM UI

• Portals-Adjust Column Sizes

  I am trying to adjust the column widths in Portals tabs. Columns that don't need to be wide are wide and longer ones are very short. I thought adding more to the digits box in Edit would widen them, but it doesn't. Anyone know how to adjust these?

• All new Address Field in Zoho CRM: maintain structured and accurate address inputs

  The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update

• is there any way to change the "chat with us now" to custom message?

  is there any way to change the "chat with us now" to custom message? I want to change this text

• Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

  Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to

• Notes badge as a quick action in the list view

  Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated

• Is Zoho Live Chat compatible with WordPress CMS?

  Hello, I have a website called www.jjrlab.com and I'm interested in using Zoho Chat on it. Does it support WordPress CMS? Thanks.

• Using email "importance" as workflow-criteria

  I'd like to set up a workflow that triggers if an incoming email has been flagged as "high importance" but I'm not seeing any way to do that. Hopefully I'm just missing something obvious...?

• Introducing spam detection for webforms: An additional layer of protection to keep your Zoho CRM clean and secure

  Greetings all, One of the most highly anticipated feature launches—Spam Detection in webforms—has finally arrived! Webforms are a vital tool for record generation, but they're also vulnerable to submissions from unauthenticated or malicious sources, which

• Bring your CRM and Desk app inside SalesIQ with widgets

  Have you ever been confused and frustrated with multiple open tabs and switching back and forth from SalesIQ to other apps to perform your business-specific operations? How effective would it be to have all the required tools and data of the apps you

• Password Assessment Reports for all users

  I'm the super admin and looking at the reporting available for Zoho Vault. I can see that there is a Password Assessment report available showing the passwords/weak and security score by user. However I'm confused at the 'report generated on' value. Monitor

• Speak Your Customers' Language: SalesIQ's chatbots now support 30 languages 🤖

  We're unveiling some major upgrades to our chatbot that are set to revolutionize your experience! Now SalesIQ support 30 languages for both Zobot and Answer bot. By speaking your customers' language, you can enhance engagement, improve customer satisfaction,

• Next Page