ZOHO-20 to fight COVID-19

While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19.

1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn may apply.

2. REMOTELY: We launched Remotely, a suite of 11 business productivity and collaboration apps designed to help organizations transition to remote working. We're offering Remotely for free until July 1, 2020.

3. VERTICAL RELIEF PLAN: Vertical Relief Plan (VRP) comprises programs and tools to assist businesses and organizations in need across three verticals severely impacted by the crisis: Education, Non-profit and Government, and Retail.

4. ZOHO CREATOR: COVID-19 APP PROGRAM: Government institutions and non-profit organizations that want to build a custom app to manage any COVID-related public activities—for example, patient monitoring, contact tracing, or food distribution—are eligible to apply. We're offering our low-code platform and application-building expertise free of charge.

5. FINANCE: Zoho Checkout has extended its existing free plan to users to create up to 3 payment pages. If you are a non-profit organization working to provide relief, you can accept donations or raise funds online using Zoho Checkout for free. Businesses providing essential services can get free training and rapid onboarding for Zoho Inventory. Zoho Expense has extended the existing free plan to accommodate up to 3 users. The Indian edition of Zoho Payroll has a free plan for businesses to process payroll for up to 10 employees. Zoho Subscriptions has a free plan for businesses to manage up to 20 customer subscriptions.

6. TRAINING AND LEARNING: Zoho Classes is a new mobile app to help schools and colleges continue their academic sessions, by teaching students online. With Classes, teachers can upload courses, run live classes, share assignments, collect responses, communicate with students, collect fees, and do much more. It free for all government schools in India. For all other schools around the world's, it's free for up to 100 students. To help independent trainers and educators move their training programs online, Zoho Showtime has extended additional benefits (available on the Professional Plan) to all our customers on the Basic and Standard plans, at no additional cost. This special offer is available until June 10, 2020.

7. FILES AND DOCUMENTATION: Zoho WorkDrive has increased the storage limits on the Starter and Team plans to 1TB and 3TB, respectively. Organizations with 10+ users get additional storage. This offer is available to both new and existing customers of WorkDrive as well as to Workplace customers on the Professional edition.

8. TALENT AND WORKFORCE MANAGEMENT: Zoho Recruit offers free video credits for its online meeting feature until the end of June 2020. It also offers premium support—free of charge—to educational consultancies and NGOs that hire teachers. To make it easier for companies to train new hires remotely, Zoho People's Learning Management System is free for all plans until July 1, 2020. Additional training programs for users include, unexpected change management, privacy and security, stress management, new technology adoption, onboarding, communication and collaboration, and role-change training.

9. SOCIAL MEDIA MARKETING: To help NGOs, non-profits, and public-sector organizations engage with their community during this crisis, Zoho Social offers free access to the Premium Plan for 6 months.

10. APPOINTMENT SCHEDULING: Zoho Bookings is offering its Zoho Meeting integration free for all users. This helps more people conduct online meetings with the convenience of a schedule-and-meet system instead of back-and-forth emails before a meeting.

11. CUSTOMER SUPPORT: To help government agencies and department get ahead of challenges during this crisis, Zoho Desk offers free software licenses up to 6 months. Those in public health and administration, first response, disaster management, information dissemination, and law enforcement, benefit from this.

12. ECOMMERCE: For the existing Zoho Commerce customers, we've increased the threshold limit for transaction fees from $1k to $3k for the Starter plan, and from $6k to $8k for the Pro plan, for the next 3 months. To give new customers enough time to set up their stores, Zoho Commerce has increased the trial period for new signups from 14 to 60 days. We hope this l gives you enough time to set up your store and go online.

13. CONDUCTING SURVEYS: To help communities look after public health interests, Zoho Survey is providing all NGOs and government bodies a free 3-month subscription. Additionally, those who want to run COVID-19-related surveys can get a 50% discount on all plans.

14. ZOHO INFLUENCE: To serve current needs during this crisis, Zoho Influence was launched with a focus on remote work to gather advice, thought leadership, and helpful information for businesses from analysts, Zoho, and most importantly, Zoho’s customers themselves.

15. VIRTUAL ZUG MEETUPS: Zoho Community opened up Zoho Cliq channels across multiple cities so users meet virtually to discuss market changes, stay connected, and share expert advice on various topics. Join a local virtual meetup.

16. MARKETPLACE PARTNERS: Zoho's Marketplace partner community has stepped forward with special offers to help those in need.

17. COVID-19 DASHBOARD: A COVID-19 tracker dashboard is set up to keep you updated on the pandemic status. You’re welcome to make copies of this dashboard, along with the data, and build your own reports and visualizations for further analysis. Take a look.

18. FINANCE EDUCATIONAL RESOURCES: We've put together a set of resources including recent updates from the government, insightful articles, and informative webinars to help you manage your finances during these challenging times. Check them out.

19. EMAIL MARKETING RESOURCES: We at Zoho, want our email marketers to be informed and responsible before sending any email campaigns, so we’ve gathered all our best practices under one roof for easy reference.

20. ONLINE COMMUNITY: The online Zoho Community is a great place to connect with similar businesses and learn how they are handling the Covid situation. If you have a tip or a suggestion, feel free to share with the community. We are in this together!

• Topic Participants

• Vinit Tibrewal

  

• Sticky Posts

• Zoho Community Digest - September 2026 | Part 2

  Hi everyone, and welcome back! This week brings a mix of new capabilities and a few important notices. Zoho Expense lands a major release with integrated travel booking and AI features, Zoho Forms introduces Smart Fields for instant calculations, and

• Zoho Community Digest - July 2026 | Part 1

  Hello everyone! Keeping up with everything across the Zoho ecosystem is a lot, so we're bringing back the Zoho Community Digest, now weekly. Each week we round up the need-to-know announcements from the Zoho Community Forums, four editions a month, so

• Zoho Community Digest : Jan 2026 | Part 1

  Hello Everyone! Staying in the loop with Zoho's latest product updates and features across the vast Zoho Community Forums can be a real challenge. We get it. With over 50+ applications, each with its dedicated forum, it's easy to miss out on important

• Thanksgiving 2022 - Celebrating Zoho Community SuperBuds

  One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming

• ZOHO-20 to fight COVID-19

  While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn

• Recent Topics

• Automating CRM backup storage?

  Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,

• WorkDrive API: allow the modification time to be set when updating an existing file (x-last-modified-date is honoured on create, ignored on update)

  Hi, I contribute to the Zoho WorkDrive backend of rclone, the open-source sync/copy tool. I would like to raise one specific, narrow API gap that currently makes reliable syncing to WorkDrive impossible, and ask whether it can be addressed. What already

• WhatsApp Coexistence

  Hello, please implement WhatsApp Coexistence, we need to track staff whatsapp chats on their PC and they need to be able to use WhatsApp on their mobile in around the office and warehouse, as we video call customers and send them product pictures. Thank

• Kiosk / CRM Timezone Oddity

  I grant you this is much easier to see than to explain, and snapshots here won't help much and I don't want to snapshot my record anyway in a forum, so bear with me... Effectively... As there had been discussions on times coming through in different timezones

• Restricted Account - "This user is not allowed to add in Zoho" - citbinvestment.com.

  Hi Zoho Support Team, I am attempting to set up user mailboxes for my domain citbinvestment.com, but I am receiving the following error: "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details." > My MX, SPF,

• 👍 Zoho CRM's Notes now gets Reactions and a new look

  Available in SA and JP DCs. Rolling out to other DCs in phases. Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records. Now with Note Reactions, users can quickly acknowledge updates, express

• Contact Sharing: Hide email alias from global address list

  As the superadmin, I would like to hide my domain aliases from appearing in the global address list. Currently, my end users can see all my aliases. The aliases also appear as type-in addresses when composing a new email. This is a potential security

• Zoho Projects - Linking CRM Deals to Projects via API without sending customer contact email invitation to project portal

  We are using the Zoho CRM and Zoho Projects APIs to automatically create a project in Zoho Projects and then associate that project with the relevant Deal in Zoho CRM. The API process is working in that the project is created successfully and appears

• Incorrect Currency Shown

  On Bills, each line shows the rate in the wrong currency (home currency).

• Ability to filter services and parts based on a field in the Work Order

  Hell FSM team, We have a customer with 2 value streams using Zoho FSM. Each value stream uses different products, at different price point. Currently, all of the products are accessible when creating a work order and modifying a service appointment, which

• This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

  Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved.  Thank you

• [Free webinar] Beyond prompt-to-app: Vibe coding with Zoho Creator | Creator Tech Connect (October 2026)

  Hello everyone, We are excited to invite you to another edition of the Creator Tech Connect webinar. About Creator Tech Connect The Creator Tech Connect series is a free monthly webinar consisting of purely technical sessions, where we dive deep into

• Zoho Recruit Staffing version Interview using Zoho Meeting

  I would like to understand whether Zoho Meeting has a native integration with Zoho Recruit – Staffing Edition. As of now, I am unable to find the native Zoho Meeting integration within the Staffing Edition of Zoho Recruit. Could someone please confirm

• Payroll needs to automatically remit taxes, not just give me the calculations

  Wagepoint, PayEvo, Waveapps, etc... All your competitors deposit employee payroll, but they ALSO remit taxes automatically. Get with the program, your Payroll app is extremely sparse.

• New enhancements to user management

  Hello everyone, We're excited to introduce a few enhancements to user creation and user preferences in Bigin! These updates give administrators more flexibility while inviting users, and give users more control over how their data is displayed. With this

• Public dashboard table does not load in mobile view - TypeError reading 'viewType'

  Our public dashboard links have worked for years. We made no changes. Now the table widget does not load on mobile browsers. It loads fine on desktop, and it loads on a phone when we use "Request desktop site." Chrome DevTools shows this error in mobile

• Cannot format "start date" field in Zoho Flow

  I am trying to recreate a flow that connects Inventory package creation to Zoho projects (where a task is created in a defined project). I've been able to troubleshoot everything EXCEPT the date fields; specifically the "start date" - which is quite important

• Bank Transactions page shows too few transactions due to large header area

  In the Banking → Uncategorized Transactions screen, a lot of vertical space is being used by the account header, balance details, tabs, buttons, etc. Because of this, on a normal desktop screen I can see only around 2 transactions at a time, even though

• Zoho Mail Android app update (v3.6.5) - Enhancements in Email Composer and Google Meet support

  Hello everyone! We are excited to introduce new enhancements in the Zoho Mail Android app (v3.6.5). Let's dive into what's new. Drag and drop email addresses between recipient fields You can now drag and drop the email addresses across the recipient fields:

• Migration from QuickBooks to Zoho Books for the U.S. Company

  Is there any automation tool available to migrate data from QuickBooks to Zoho Books for a U.S.-based company? If yes, could you please provide the details?

• Feature Request: Integración con la Lista del Artículo 69-B del SAT para Zoho Books México

  Feature Request: Integración con la Lista del Artículo 69-B del SAT para Zoho Books México Hola equipo de Zoho, Durante los últimos meses he observado una necesidad recurrente entre varios clientes en México relacionada con el cumplimiento fiscal del

• Introducing Zoho Key Service, a simpler way to access LLMs without API keys

  Available in the Professional, Enterprise, and Ultimate editions in the US, IN, AU, JP, and CA DCs. Hello everyone, We are excited to bring Zoho Key Service (ZKS) in Zoho CRM, a simpler way for organizations to access and use third party LLMs. You can

• Single Folder Archival in Zoho Mail

  Dear Zoho Mail Community, Have you noticed and wondered what the banner is about in your Zoho Mail's Archive Policy Settings? In Zoho Mail, users have traditionally archived emails to keep their inbox and active folders clean. While this helped reduce

• Trigger Workflow Rules from subform row actions

  Hello all, Previously, workflow rules could only be configured at the module level, which meant subform data had to be tracked and managed manually. With this update, workflow rules can now be triggered directly by actions within subform rows, giving

• Create a single record from multiple images with ICR

  Hello all, Zia's Intelligent Character Recognition can now create a single record from multiple images. Users can upload up to three images at once, such as an ID, a passport, and a business card, and Zia will extract the relevant information from all

• Free Plan mail accounts details

  In the zoho mail pricing there's a free plan that includes: FREE PLAN Up to 25 Users 5GB* /User, 25MB Attachment Limit Webmail access only. Single domain hosting. I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com

• can not use my zoho mail

  i bouht domain( avta group.com) and set up mail(Avtar@avta group.com) but i cannot receive or send emails . can you please help out.

• Display Issues

  Hello, Our company just changed General Managers and the other one was the super admin. Since deleting his profile and making our new General Manager the super admin there have been ongoing issues. One in particular, is when creating estimates, sales

• Introducing Night Mode for Zoho Recruit [BETA]

  Late-night hiring sessions? Long hours reviewing resumes? We heard you. Night mode [BETA] is now available in Zoho Recruit, giving you a cleaner, more comfortable workspace that’s easier on the eyes while keeping the focus on what matters most: hiring.

• Unblock ME

  info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage

• Zoho Calendar integration for Bigin

  Hello everyone, We're excited to introduce Zoho Calendar's integration in Bigin! For a while now, users have been able to sync events in Bigin with Google Calendar and Outlook Calendar - but with this new topping, it syncs with Zoho Calendar as well.

• Workflows, webhooks, and zero manual work: Your webinar operations, on autopilot

  Running a webinar is never just about going live. There's the flurry of registrations to track, attendees to follow up with, recordings to share, CRM records to update, and somehow, all of this has to happen on time, every time. Until now, most of it

• Zoho Mail - More contextual actions on email list view

  Hi Zoho Mail team, I recently completed an email migration from Gmail to Zoho Mail and noticed a feature in Gmail that I think would be a great addition to the Zoho Mail interface. When you hover over an email in Gmail's list view, a number of quick actions

• Supervisor Rules --> Custom Function

  Hello, currently I can't add a custom function to a supervise rule. Is there a reason for this? Background: We have BluePrint managed tickets and actually we have a Supervise rule which should set the ticket to "closed" after 168 hours since the last

• Erro

  Subject: CRM Standalone Function creation returns INTERNAL_ERROR Hello Zoho Support, I am trying to create a Standalone Deluge Function in Zoho CRM for a lead intake REST API. The CRM account reports that the Standalone category is enabled, but function

• Digest Septembre - Un résumé de ce qui s'est passé le mois dernier sur Community

  Bonjour chère communauté ! 👋 Le mois dernier a été riche en nouveautés, en échanges et en découvertes ! Retrouvez ici les contenus les plus utiles, les discussions les plus intéressantes et plus encore. En septembre, nous avons mis en lumière trois nouveautés

• Email Forwarding to Zoho Desk Failing After Migration from Gmail to Outlook (Microsoft)

  We recently migrated from Gmail to Microsoft Outlook. Since the migration date, emails sent by our customers are no longer being received by Zoho Desk. I tried setting up the email forwarding rules in Outlook similar to what we had in Gmail, but it still

• New Update: Convert External Users in Bulk in Zoho Directory

  Greetings to all Zoho Directory users out there! We’re excited to introduce a new update that makes user management in Zoho Directory even more efficient; you can now convert external users in bulk! Earlier, admins could convert only one external user

• Presenting ABM for Zoho CRM: Expand and retain your customers with precision

  Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers

• How to import PST files in Office 365?

  You can import PST files into Office 365 using native Outlook applications, the Microsoft Purview network upload method, or specialized third-party migration tools. Choosing the right method depends on whether you are migrating a single mailbox or executing

• Next Page