Zoho Analytics - Pivot: Lookup Column is showing IDs instead of their actual names

Hi,

I'm new to Zoho and have no prior experience with the platform. Has anyone encountered a similar issue in a pivot table, where the values in the columns are showing as IDs instead of the actual names? See image:

I am pulling these fields from a module called Applications which I believe was originally Leads and got renamed. In the crm, these fields are displaying the actual names. See image:

Troubleshooting Steps Performed so far:

-Attempt to change the Data Type format from the pivot settings. The settings won't allow it.

-Resync from Data Source.

-Re-Authenticate from Data Source.

-Remove/add the data source. Made sure that the affected fields are selected and included in the sync.

-Used Data Pipeline. Was able to change the data type from there to Text. But the values still show as IDs.

-Double-checked in the crm that the affected columns are lookup fields in Applications.

-Found a related link: Lookup Column based on ID and not name

Is there a way to fix these values to show the actual names? Thank you in advance for your help!

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• Naresh Kumar K K R

  

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