Hello users,
We’ve rolled out new features and enhancements in Zoho Books. From plan-based trials to the option to mark PDF templates as inactive, explore the updates designed to enhance your bookkeeping experience.
Introducing Plan Based Trials in Zoho Books
We have introduced plan based trials, which allow you to explore five trial plans: Standard, Professional, Premium, Elite, and Ultimate. By default, the Premium trial plan is assigned when you create an organization.
To switch the trial plan, click the organization's logo at the top right of the screen > select Change Trial Plan > Choose Plan > click Save.
Introducing a New Flow to Track Discounts on Bills under Inventory Asset
We're introducing a new flow for how discounts are managed at the line-item level in bills. Once you switch to the new flow, any discount applied to line items in a bill will be tracked under the stock account by default.default. The actual cost will be reflected in both the journal entry for the transaction and the Inventory Valuation Summary report, giving you a more accurate view of your inventory value.
Record Income TDS Without Linking It to an Invoice [India & Global Editions]
You can now record income TDS payments separately, without linking them to any specific invoice.
To record a TDS payment without linking it to an invoice, go to Sales > Invoices. Select an invoice, click the Record Payment dropdown, and choose Record Payment. Enter 0 in the Amount Received field, select Yes, TDS (Income Tax) in the Tax Deducted? field, fill in the other mandatory details, and click Record Payment.
To record a TDS payment without linking it to an invoice from the Payments Received module, go to Sales > Payments Received. Click + New, select a Customer Name, enter 0 in the Amount Received field, fill in the other mandatory fields, and click Save.
Mark PDF Templates as Active/Inactive
You can now mark a PDF template as inactive instead of deleting it. Inactive templates cannot be associated with any modules. You can also mark the template as active later.
To mark PDF templates as inactive, go to Settings > Customization > PDF Templates. Select a module under the Templates pane, hover over the desired template, click the Settings icon, and select Mark as Inactive from the dropdown.
Configure Workflows Rules Based on Organization or Customer Time Zone
You can now configure workflow rules to execute based on either the organization’s or the customer’s time zone. For example, if your company is based in New York and has customers worldwide, you can choose to send reminders based on the customer’s local time zone.
Note: This feature is currently supported only for the Invoices and Sales Orders modules.
WhatsApp Notification Support for Packages and Shipments
You can now configure templates to send package, shipment, and delivery details to your customers via WhatsApp. You can also check the message status from the Comments & History section.
To enable WhatsApp notifications for packages and shipments, go to Settings > Integrations & Marketplace > WhatsApp. Slide the toggle next to Package, Shipment, and Shipment Delivered. You can then create WhatsApp templates and get them approved by Meta to start sending notifications to your customers.
To send a WhatsApp notification for a package that is not yet shipped, go to Sales > Packages. Select the package and click Send WhatsApp Message on the details page.
To send WhatsApp notifications in bulk for packages that are not yet shipped, go to Sales > Packages. Click the Filter icon, select the Not Shipped filter, choose the packages, and click the WhatsApp icon at the top of the page.
To send a WhatsApp notification for a shipment that has been shipped or delivered, go to Sales > Shipments. Select the shipment, click Send, and choose WhatsApp Message from the dropdown.
To send WhatsApp notifications in bulk for shipments that have been shipped or delivered, go to Sales > Shipments. Click the Filter icon, select the Shipped/Delivered filter, choose the shipments, and click the WhatsApp icon at the top of the page.
To provide roles with access to send WhatsApp notifications for packages and shipments, go to Settings > Users & Roles > Roles. Select a role, click More Permissions next to Package/Shipment Order, and enable the Communication option.
Introducing Sales Summary Report
We have introduced the Sales Summary Report, which provides a clear overview of your daily sales activity. The report displays the total number of invoices and sales receipts created each day. If credit notes are issued for an invoice, it also includes the number of credit notes, their amounts, and the outstanding balance. The credit note amounts are subtracted from the invoice sales and reflected in the Total Sales and Total Sales with Tax columns.
Sort and Limit Data Points in Report Panels
You can now sort and define the maximum number of data points to be displayed on the report panel. Sorting can be applied to X-axis and Y-axis data points. These options are available while
creating or
editing report panels in custom dashboards.
Set Applied On Date for Customer Payments and Credit Notes
You can now Set Applied on Date when applying Customer Advances, Excess Customer Payments, and Credit Notes to Invoices. This allows users to record the credits applied on these transactions on a future date later than the original posting dates.
Associate Active Locations with GSTINs to Enable GST [India Edition]
Going forward, it is mandatory to associate a GSTIN with every active location to enable GST. Each active location must be either linked to a GSTIN or marked inactive before enabling tax.
Enhancements to Record Locking
We’ve enhanced record locking and added a dedicated tab for it under Settings. You can now specify which actions and field updates are allowed or restricted after records are locked, and define who can perform these actions.
Note: This feature is supported only in Invoices, Quotes, Credit Notes, and Custom Modules.
Zoho Inventory Add-On Updates
Barcode Scanning in Picklist
Barcode scanning is now supported in Picklist. You can scan items instead of entering them manually.
Set Preferred Bin for Picklist Creation
We've introduced the Preferred Bin feature in the Picklist module. Admins can now select a specific bin for each bin-tracked item during picklist creation.
Introducing the Transfer Order Summary and Transfer Order Details Report
We’ve added two new reports to help you track transfer orders more efficiently. The Transfer Order Summary Report gives an overview of all transfer orders within a selected date range, while the Transfer Order Details Report provides item-level details for those orders.
Other Enhancements
- We have added support for viewing sync history in the Bigin integration, making it easier to troubleshoot sync issues.
- You can now manually enter payment numbers while importing vendor payments.
- You can now directly send payment links via WhatsApp.
- You can bulk update the Revenue Recognition fields of an invoice like Revenue Recognition Type, Rule Name, Start Date, End Date, Allocation Method, Deferred Revenue Account.
We hope you like the new features and enhancements in Zoho Books! Take some time to explore the latest updates. We’ll be back next month with even more updates, as we continually strive to elevate your accounting experience.
Best regards,
The Zoho Books Team
Recent Topics
Zoho Books | Product updates | May 2026
Hello users, We're back with the latest updates and enhancements we've rolled out in Zoho Books. From sales tax automation to scanning receipts for free, explore the updates designed to upgrade your bookkeeping experience. Sales Tax Automation [US & Canada
No ingresan correos
desde el 28 de abril no ingresan correos, por favor me puedes ayudar
How to update image in a Zoho Creator report through widgets (JS API)
I need help with how to transfer an image file from one report to another in Zoho Creator using widgets (JS API). Say I'm fetching a record from the All_Products report. And this report contains a Product_Image field. I then want to transfer this Product_Image
Issue with Sending and Receiving Emails in Zoho Mail
Dear Zoho Support Team, I am facing an issue with my Zoho Mail account. I am unable to receive emails from others, and also when I try to send emails, they are not getting delivered. This is affecting my daily work, so I request you to please check and
Adding an element to the Creator Canvas will automatically adjust its dimensions.
I designed a report with fixed dimensions using Creator Canvas. However, whenever I add a new element, the system automatically adjusts the dimensions, even if the new element fits perfectly within the set boundaries. This is quite frustrating. Has anyone
Installing/Using Python Package in Zoho Creator
Hi, I have a Python function in my ZC application that depends on a specific Python package. If I was running this on my own server, I would just install the package using pip (e.g. pip3 install stripe). Is there a way to install the package in my ZC
I dont have acess to my own domain emails
an agency made these 3 emails for us , including the one im using here. but the super admin access is through the agency email. i want to reclaim my admin console access to these emails. how can i contact zoho support?
Domain Activation Pending
Hello Zoho Support, I have resent the domain activation email for abovecapital.online several times, but I still have not received the activation link. Please check the email delivery status and help me resend the activation email or update the registrant
Zoho Webinar - Sharing System Audio (NOT AVAILABLE)
Hi, We are having a serious problem with Zoho Webinar. In the webinars we run, we very often share the audio from a video we are streaming directly from YouTube or other applications. Until recently we were using Zoom, but as we use other Zoho applications
IP blocked on SMTP
Please unblock my server IP: 135.181.19.115 We are using WP Mail SMTP for legitimate transactional emails.
Zoho rejecting external email – “Email policy violation detected”
Hello, I was informed by external senders that their emails to my addresses were rejected by Zoho Mail. The emails were sent from external domains (including pfms.ba.gov.br domains), not from my own domain. However, Zoho rejected the messages with the
unable to log in on iphone and unable to log in one auth
im unable to log in to my mobile
Tip #48: An exclusive system for risk management
Zoho Sprints' risk management feature gives teams a structured, industry-grade system for identifying, quantifying, and mitigating risks to eliminate probable impact. Project or product teams that run on Zoho Sprints might be using sprints, work items,
Follow-Up: No Response to Previous Inquiry on Workplace Plan Scalability
I have previously sent a few emails to your support address but have not received any response. I am unsure whether my messages are being delivered successfully or possibly filtered as spam. My most recent inquiry was regarding clarification on user scalability
Unable to receive any email
Hello I have several problems. I am unable to receive any emails sent to my Zoho account. Also, when I send an email, my account appears in the spam folder, and my profile picture doesn't appear; instead, a question mark appears.
Edit a previous reconciliation
I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.
Not able to receive mails
Am able to send mails. But not able to receive. The mail bounces back saying Your message wasn't delivered because the address couldn't be found, or is unable to receive mail.
Loading Zoho Webmail
Zoho Webmail don't work. Yesterday webmail works in the same web browser (Firefox). Webmail works on google chrome. Try to repair for Firefox.
Account blocked
My account contato@fernandovarella.com.br was blocked due to suspicious login activity. I am the owner of the account and domain. Please unblock web access and outgoing mail.
Can anyone tell me my setup right or wrong?
Tell me about this, my root domain not receive mails from other senders, only receiving from mails connected with zoho network , i have to need sender.net camp... also For MX MX | dandakaranya.com | mx3.zoho.in | 50 | Auto MX | dandakaranya.com | mx2.zoho.in
Cannot sign up customer for Zoho Mail
I tried last morning to sign up a customer for Zoho Mail, but it says it is unable to create the account right now. I contacted the support, but did not get any response yet. I am located in Iceland, if that helps. Anyone else experiencing this as well?
Subject: Issue creating temporary mailbox due to OTP verification requirement
Hello Zoho Mail Support, We are following your recommended approach for email migration and need clarification on how to proceed correctly. Our intended migration approach is: Create a temporary mailbox katja.migration@nellajanuttu.fi Copy all emails
The response from the remote server was: 554 5.7.1 : Relay access denied
Team I am getting the below error when i send email from gmail to my zoho email. I am receiving few emails from other domains. Can you please verify attached config and let me know how to fix this issue ?
Zoho mail not working from yesterday
Zoho mail for server ninjamedia.in not working from yesterday. Please look into it. Error
First Response Time, Where to find?
Hi Currently I'm building a feeder file that auto-fetch ticket details when created/updated. On my table headers, apart from custom fields, I'm specifically looking for First response time. Currently I'm checking capabilities using Zoho Flow but couldn't
Issue with Zoho Emails Going to Spam Despite Verified DNS Records
Dear Zoho Support Team, I am writing to report an issue with my Zoho email account. All emails sent from my domain are consistently being delivered to recipients' spam folders, even though all required DNS records have been correctly configured and verified.
Delink of mail id from one auth
Hi , Please help me to do delink my email id from one auth , the phone is not supporting the higher version i would like to have options with ease process Please help and unable to view the inbox due to the same issues Regards Rekha
Outgoing blocked for almost a week – ticket #2472334 – no response yet
Hi, My Zoho Mail account has been blocked for outgoing messages due to “unusual activity.” The reason is that I forwarded all of the messages from my website contact form (95% spam) from my ZOHO to my personal Gmail. I submitted a support request (Ticket
Límite archivo adjunto
Buenos días Actualmente tengo el plan mail lite, 7 usuarios de 10gb de almacenamiento para correos, quisiera saber cuáles son los límites para adjuntar un archivo adjunto, exceptuando la opción de archivo pesado, ya que últimamente tengo problemas para
Lead Email Mandatory in “Add Lead to Journey” Action
We are currently using the Zoho Marketing Automation Add lead to journey action inside Zoho Flow. We noticed that the field “Lead email address” is mandatory when adding a lead to a journey. Our concern is: Many of our CRM leads do not have an email address.
How to prevent users from switching price lists in an order?
Hi, I have Zoho Finance integrated with Zoho CRM. My team will be placing orders through the CRM using the Finance module. When creating a new customer I will assign it a price list, I don't want the sales rep to switch to a different Price List, other
Undelivered Mail uncategorized-bounce errors when sending invoices
Recently we have been getting Undelivered Mail bounce notification when sending invoices. Reason: uncategorized-bounce Some go through no problem some bounce back. We recently sent 10 invoices, 6 received bounce notifications. After reaching out to the
Unable to activate orphaned accounts on a existing domain.
When I attempt to tag this customer through the partner portal, the Check Availability step first indicates the email is available, but on submission returns this error: "This user does not have account in this service or this user is not an admin. Please
Ability to Edit the "Current Job Title" dropdown field
Current experience/Issue: When a user (candidate) uploads resume to Zoho Recruit candidate portal, some fields are prefilled with the info from the resume/cv correctly. However, we've observed that; 1. the "Current Job Title" dropdown field is usually
Unable to Add Users - Zoho Mail Restriction
I am trying to add new users to my Zoho Mail organization, but I am getting the error: "This user is not allowed to add." We are a legitimate business using Zoho Mail for email hosting only. Our company is based in Saudi Arabia, and we may be accessing
Bigin Forms Enhancement: Acknowledge visitors via WhatsApp
Greetings, We hope all of you are doing well! We're excited to share a new enhancement to Bigin's forms. Let's take a look at it in detail. Acknowledge visitors via WhatsApp The Acknowledge Visitor option in Bigin Forms means visitors receive an instant
Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API
Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s
No Ability to Rename Record Template PDFs in SendMail Task
As highlighted previously in this post, we still have to deal with the limitation of not being able to rename a record template when sent as a PDF using the SendMail Task. This creates unnecessary complexity for what should be a simple operation, and
Zoho Customer Grievance Escalations Matrix
We have been with Zoho for little over a 24 months having several licenses for Zoho One and with standalone license for Zoho Commerce Advanced Plan along with their so called "Premium Support" for which they charge you a pretty hefty amount. It's been
Data entry and automatic barcode sticker printing
Hello there I am very new to Zoho.. and not sure if it can do, or should I say, I can easily set it up to do, or first basic requirement. We take in up to 1000 unique used products every week. They come from up to 50 regular suppliers. The are used household appliances. We try to fix most of them. For waste regulation purposes we have to track every machine from the source/supplier it cam from to if it was repaired and put back on the market? or stripped and scrap for material recovery. Is it possible
Next Page