Hello,

I have a suggestion for an enhancement. I'm in the process of creating a Zoho Form that would generate a help desk ticket in Zoho Desk through an email, when submitted. I'm doing this because I want the ticket description to include the email body, instead of integrating Desk and Forms and having to create a bunch of custom ticket fields. It would be nice if I could pull the "From" address out of the form in the Email & Notifications settings, so it uses that email instead of mine or notifications@zohoforms.com. This way the ticket contact information would be accurate, and would not need to be manually updated.

Thank you,

Melissa B.