We have improved the efficiency and precision of AR elements like lines, rectangles, and ellipses across various planes. This enhancement allows technicians to seamlessly guide customers in different environments with greater accuracy.

Now, collaborate effortlessly with external teams or third-party vendors when assisting customers. These external technicians can join remote assistance sessions without a Zoho Lens subscription, making collaboration smoother than ever.

Admins can now enable an approval workflow for secondary technicians before they join a session with the primary technician. This added layer of security ensures better control and compliance within your support processes.