Zoho Voice lance BYOC (Bring Your Own Carrier) : intégrez votre opérateur

Zoho Voice lance BYOC (Bring Your Own Carrier) : intégrez votre opérateur


Pour accompagner sa croissance, une entreprise a besoin d’une infrastructure téléphonique flexible et évolutive. Les solutions de téléphonie s’adaptent aux exigences du centre de contact, tout en intégrant aisément les opérateurs locaux de votre choix.
C’est dans cette logique que Zoho Voice présente opérateur de votre choix (BYOC) : une nouvelle fonctionnalité qui vous permet de conserver vos opérateurs préférés tout en profitant de toute la puissance de la plateforme. Résultat : plus de liberté, plus de choix et un meilleur contrôle de vos coûts.

Qu’est-ce que le BYOC ?

Le BYOC (Bring Your Own Carrier) vous offre la liberté d’utiliser toutes les fonctionnalités de Zoho Voice tout en conservant votre numéro et votre opérateur local ou préféré. Plus besoin de transférer vos numéros ou d’acheter de nouveaux numéros Zoho Voice : offrez à vos clients une expérience optimisée grâce à vos opérateurs actuels, tout en bénéficiant des fonctionnalités avancées de notre plateforme.


Pourquoi adopter le BYOC ?

Avec le BYOC, profitez d’une couverture locale optimale sans exploser vos coûts d’appel. Votre centre de contact cloud bénéficie de fonctionnalités téléphoniques avancées et d’une portée internationale, tandis que votre opérateur actuel continue de vous offrir des tarifs compétitifs.
C’est la combinaison idéale : des tarifs attractifs grâce à votre opérateur actuel, associés à la portée internationale et aux outils puissants d’une solution cloud, pour soutenir la croissance de votre entreprise.

Avant vs. BYOC

Avant, il fallait acquérir des numéros Zoho ou transférer vos numéros existants pour utiliser Zoho Voice. Pour beaucoup, ce n’était pas pratique. Le BYOC change la donne : branchez votre opérateur actuel à Zoho Voice via son SIP trunk et profitez immédiatement d’une plateforme complète.

Migration facile avec BYOC dans Zoho Voice

Avec le lancement du BYOC, la configuration dans Zoho Voice devient rapide et intuitive via l’onglet Paramètres. Vous pouvez ajouter jusqu’à 5 opérateurs par organisation.
Bon à savoir : Seuls les Super Admins ou Admins peuvent paramétrer le BYOC. Consultez notre guide pour commencer.


À qui s’adresse le BYOC ?

Le BYOC est idéal pour les entreprises confrontées à l’une de ces situations :
  1. Opérateur peu avantageux : Si votre fournisseur actuel ne répond pas à vos besoins ou si ses tarifs sont élevés, BYOC vous permet de choisir un opérateur plus compétitif sans compromettre vos contrats existants.
  2. Problèmes de connectivité : Une mauvaise couverture ou des appels coupés peuvent nuire à votre réputation. Avec BYOC, vous bénéficiez d’un opérateur fiable tout en exploitant la puissance de la téléphonie cloud.
  3. Portée internationale limitée : Les solutions intégrées réduisent les coûts, mais leur couverture internationale reste souvent restreinte. Les opérateurs locaux, plus compétitifs, permettent une meilleure présence dans vos zones clés et améliorent la relation client.
Plus besoin de transférer vos numéros ou d’en acheter de nouveaux ! Rejoignez Zoho Voice dès maintenant avec votre opérateur préféré et exploitez pleinement notre plateforme avec votre numéro actuel.

L'équipe Zoho France

    • Sticky Posts

    • Collaboration sans faille avec Zoho One

      Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

    • Recent Topics

    • June 2021 in TransMail!

      Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! Hope you and your loved ones are doing well. If you're doing less than fine, we truly hope that things only get better for you.  We've had a few updates in the past month

    • TransMail has a new name—ZeptoMail!

      Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitor

    • July 2021 in ZeptoMail!

      Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! Hope you and your loved ones are doing well.  We've had a few updates in the past month in ZeptoMail—some new features and some important announcements. Take look at what

    • Send Email From the ZeptoMail BY API

      What is Zeptomail:- Transactional email service with reliable and fast delivery How we can Create a Connection for Zeptomail in Zoho CRM Go to the Setup Click on Connection Enter Connection Details:- Generate Consumer Key & Consumer Secret Using Zoho

    • Customer email on Opencart 3

      When I place an order, 2 emails are sent: 1) administrator 2) to the user The administrator receives a beautiful letter, but the user receives a damaged letter (see screenshot). What could be the problem?

    • [Announcement] Insert image from URL changes in Zoho Writer

      Hi Zoho Writer users! We'd like to let you know that we've changed the behavior of the Insert image from URL option in Zoho Writer for security reasons. Earlier behavior Once you inserted an image URL in a Writer document, the image would be fetched from

    • Writer sing up problom

      Zoho writer sing up prolom face

    • Unable to copy into a new document

      Whe I create a new Writer doc and attemp to copy and past I get this message. The only way to copy into a document is I duplicate an existing document, erase the text and save it under a different name and then paste the information. Not ideal. Can you

    • [Webinar] Live demos and user Q&A with Zoho Writer product experts

      Join us on June 12, 2025 for live demos based on your use cases and real-world scenarios raised via form. This is also an opportunity to get your questions answered directly by product experts from the Zoho Writer team. Webinar agenda Live demos based

    • Zoho Writer's built-in citation and bibliography generator

      Hey researchers and writers! Do you manually format citations and bibliographies, spending hours jumping between apps and tabs? If so, then check out Zoho Writer's built-in "Citations and Bibliography" feature. Imagine you're writing a thesis on the future

    • Single and group checkboxes in Zoho Writer's fillable forms

      Hey Writer Fam, Are you making the most out of single and group checkboxes in fillable forms in Zoho Writer? Here is a handy tip to optimize your use of checkboxes, both single and group, and enhance your data collection process. Single checkboxes: Single

    • Collaborate efficiently with Zoho Writer's track changes feature

      Hi Zoho Writer Community, Zoho Writer's track changes feature is a simple, built-in solution that helps you and your team work together efficiently. Instead of juggling multiple versions of a document or building up a long email chain of comments, each

    • Zoho Writer's WordPress extensions

      Hey Zoho Writer users! Say goodbye to all your WordPress content publishing woes with Zoho Writer's WordPress extensions. Publish content with all your formatting and images, republish content when you update a document, and more—from a single window

    • Time-saving table hacks

      Hey Zoho Writer Community, Do you find yourself using a lot of tables in your documents? We're here to share some of our time-saving hacks that will help you work more efficiently, organize your data, and make your documents look neat and professional.

    • Automating document approval and signing with Zoho Writer and Zoho Sign

      Hey Zoho Writer Community! Here's another automation tip to make your processes more efficient! Question: Can I send a document for client approval first, then automatically send it for signing with Zoho Sign if they approve? Since it's the same person

    • Customization hacks in Zoho Writer - Part 2

      Hey community, We're back with some more tricks to personalize your documents, save time, and get in the zone when you work in Writer. Check out part 1 of this post if you haven't already. Let's dive right in! Document ruler units Imagine you're creating

    • Simplify your tax calculations with Zoho Writer

      Hello Zoho Writer Community! Tax season can be stressful, but with Zoho Writer, managing your income tax calculations becomes straightforward and efficient. Here’s an example of how you can use the tables and formulae of Zoho Writer to calculate income

    • Enhance document navigation with headings and TOC

      Hey Zoho Writer Community! We're back with some useful features in Zoho Writer that can simplify your document creation and navigation process. Let's dive right in! Check out our video on how to make the most of Zoho Writer's heading and table of contents

    • Use and download in PDF format of Zoho wirter Merge template using deluge

      Hello Zoho Developers. Here is some information about Zoho Writer. Writer is not just another online word processor, it's a powerful tool for editing, collaboration, and publishing. Even with its wide range of features, Writer's pared-down user interface

    • Customization hacks in Zoho Writer - Part 3

      Hello everyone, Welcome back to Part 3 of our customization tips in Zoho Writer! In this third installment, we'll be diving into some essential customization settings that can enhance your document creation experience. Sender email address in mail merge

    • Daytime saving timezones messing up writer pdf

      Hi, I need help for something I can't figure out. I created a Form to collect data and it is set up with my current Daylight Saving Time (GMT-3). This form is used to generate a contract (pdf Writer) with dates from an event that is being held in 4 months

    • Issue with locked content in Writer

      Hi, I have seen the documentation which outlines how to lock specific content within a Writer document so that it can't be modified by collaborators, but I have come across an issue. When the editor locks a paragraph for example, then a collaborator can't

    • Deprecation of certain URL patterns for published Zoho Writer documents

      Hi Zoho Writer users! We'd like to let you know that we have deprecated certain URL patterns for published and embedded documents in Zoho Writer due to security reasons. If the published or embedded documents are in any of these URL patterns, then their

    • Using Mail Merge Template to Print Documents with One Subform Record's Fields per Document

      Hello, We have a Mail Merge template created in Zoho Writer which is not able to perform the functionality which is currently required to automate the documentation task portion of our process. The CRM module we are primarily using is based on a "Loans"

    • Problem with Writer and Workdrive

      Hi team, I’m the super admin for our Zoho One org. WorkDrive is active, and Zoho Docs is deprecated for our org. However, Zoho Writer cannot connect to WorkDrive at all — we’ve cleared cache, tried incognito, and restarted several times. I was able to

    • Set to Review for all

      We are testing the use of Writer as part of an internal review process for statement of work documents and have found that when the document is changed from Compose to Review by one person, that is not reflected for all others who view the document. Is

    • I’ve noticed that Zoho Sheet currently doesn’t have a feature similar to the QUERY formula in Google Sheets or Power Query in Microsoft Excel.

      These tools are extremely helpful for: Filtering and extracting data using simple SQL-like queries Combining or transforming data from multiple sheets or tables Creating dynamic reports without using complex formulas Having a Query-like function in Zoho

    • stock

      bom/bse : stock details or price =STOCK(C14;"price") not showing issue is #N/A! kindly resolve this problem

    • SOME FEATURES ARE NOT IN THE ZOHO SHEET IN COMPARISION TO ZOHO SHEET

      TO ZOHO sir/maam with due to respect i want to say that i am using ZOHO tool which is spreadsheet i want to say that some features are not there in zoho sheet as comparison to MS EXCEL like advance filter and other Features which should be there in ZOHO

    • Zoho sheet for desktop

      Hi is zoho sheets available for desktop version for windows

    • Tip #18: 6 Trendlines and when to use them in your spreadsheet data?

      Charts are a great tool for visualizing and interpreting large chunks of data in spreadsheets. Zoho Sheet offers you 35+ chart options, along with AI-powered chart recommendations based on the data set you select. There are various chart elements that

    • Perform customized calculations with the new LAMBDA functions!

      We released the LAMBDA function in Zoho Sheet in 2021, enabling customized calculations inside predefined functions. Now, we're extending LAMBDA's capabilities with six new functions. Each of these functions applies LAMBDA to the given input, performs

    • Tip #17: Easily share spreadsheets with non-Zoho account users

      With efficient, collaboration-friendly options, Zoho Sheet is a popular choice among users. Sheet's external share links help you collaborate more effectively by sharing your spreadsheets with anyone outside your organization, including users who do not

    • Work seamlessly with Sheet's shortcuts without affecting the browser

      Navigating your worksheets and performing specific actions should be a quick and easy process. That's where keyboard shortcuts come in. Shortcut keys help you accomplish tasks more efficiently, eliminating the need to move away from the keyboard. What

    • Zoho Sheet for iPad: Improved UI, external keyboard support, and more!

      The portability and capabilities of the iPad have made it an essential device in the business world. With this in mind, we had launched an exclusive Zoho Sheet app for iPad, with device-specific improvements and enhanced usability. Now, we're improving

    • The new Zoho Sheet for Android: Seamless UI and advanced features

      At Zoho Sheet, we know mobile apps have become the go-to platforms for creating, sharing, and storing information. And we understand the importance of an efficient and seamless app experience. We've been working hard on improving the overall user experience

    • Zia in Zoho Sheet now makes suggestions on conditional formats, picklists, and checkboxes

      Zia, Zoho's popular AI assistant, has been helping users succeed across Zoho applications since inception. In Zoho Sheet, Zia helps users efficiently build reports and analyze data with recommendations about data cleaning, charts, and pivot table. Also,

    • VBA attached to button no longer works on external shared sheet

      Hi - we have a Sheet that our clients use, which requires them to press a button once they've entered data. The button then triggers a flow via a webhook. The button works fine when editing within Zoho Sheet - however when shared externally it no longer

    • can I use zoho sheet for survey?

      Hi I wanna use zoho sheet for my ARY to know consumer better so i wanna have permission to do so

    • How to Avoid Impacting Other Users When Hiding Columns in Zoho Sheet

      Hi Team, We’re experiencing a challenge with the column-hiding feature on Zoho Sheet during collaborative sessions. When one user hides a column, it becomes hidden for all users working on the file, which disrupts others' workflows. In comparison, Excel

    • Next Page