Zoho WorkDrive - Le système central de gestion des fichiers de Zoho One

Zoho WorkDrive - Le système central de gestion des fichiers de Zoho One



Bonjour à tous,
Dans cet article, nous allons découvrir pourquoi on appelle WorkDrive "un système central de gestion des fichiers". WorkDrive offre à votre équipe un espace de travail partagé et sécurisé pour créer, collaborer, stocker et organiser vos documents.

Pourquoi stocker vos fichiers en ligne
Il y a de nombreuses raisons de stocker vos fichiers en ligne. Certaines d'entre elles sont les suivantes :
La simplicité d’utilisation - Les fichiers enregistrés en ligne vous permettent d’avoir un accès constant depuis n’importe quel appareil, que ce soit votre mobile, votre smartphone ou votre tablette. Synchroniser vos fichiers sur tous les appareils électroniques et les rendre accessibles à n’importe quel moment n’a jamais été aussi simple.
La préservation de vos fichiers - Le gros avantage à utiliser du stockage en ligne pour vos fichiers est la préservation. Lorsque vous devez libérer de la place sur votre téléphone ou votre ordinateur, il vous faut la plupart du temps supprimer des fichiers. Il vous faut absolument utiliser le fournisseur de stockage en ligne pour vos fichiers, les préservant et les sécurisant pour une période illimitée.
La sécurité - Ce serait mentir que de ne pas affirmer que le stockage en ligne augmente considérablement la sécurité dont bénéficie vos fichiers contrairement à quand ils se trouvent sur votre ordinateur ou votre mobile où ils peuvent être détruits par des fichiers ou consultés pas des virus internes. C’est pourquoi utiliser du stockage en ligne pour vos fichiers vous fait bénéficier d’un système de chiffrement et de cryptage qui sécurise totalement vos fichiers sur les différents serveurs du fournisseur.
Au-delà ces fonctionnalités, WorkDrive fournit un espace où vous ne pouvez que stocker vos fichiers mais aussi les créer, les collaborer et les partager au sein ou en dehors de votre organisation.
Fonctionnalités WorkDrive
  • Dossiers d'équipe
  • Gestion des données
  • Partage externe
  • Analyses avancées
Dossier d'équipe
Une équipe a besoin d'un espace commun où ses membres peuvent créer, télécharger, modifier et partager des fichiers et des dossiers afin de collaborer efficacement sur des projets complexes. Les dossiers d'équipe répondent à ce besoin en vous aidant à ajouter des personnes spécifiques de votre équipe et à leur attribuer des niveaux d'accès corrects.
Types de dossiers d'équipe
Dossier d'équipe privé - Il vous permet de collaborer sur des tâches spécifiques à un service ou à un projet particulier au sein de votre équipe. Seuls les membres qui ont été ajoutés à un dossier d'équipe privé peuvent accéder à ses fichiers et dossiers. Les administrateurs et les organisateurs d'un dossier d'équipe privé peuvent y ajouter tous les membres nécessaires.
Dossier d'équipe public - Il vous permet de collaborer sur des tâches communes à tous les services ou projets soit au niveau de l'équipe ou de l'organisation. Tous les membres de votre équipe peuvent voir et rejoindre un dossier d'équipe public. Ils peuvent parcourir ses documents, participer à des discussions et apporter une valeur ajoutée.



Gestion des données
Une des fonctionnalités intéressantes de WorkDrive est la gestion de vos documents. Un espace partagé de WorkDrive permet à l'équipe d'accéder à tous les documents à partir d'un seul endroit, ce qui permet de gagner du temps. Zoho Office Suite, une combinaison de trois puissants éditeurs en ligne, vous permet de créer, modifier et partager des documents, des feuilles de calcul et des présentations. Elle offre également la possibilité de collaborer à tout moment, de n'importe où, et est intégrée à Zoho WorkDrive, qui fournit un espace de stockage unifié pour tous vos fichiers de la suite office. Zoho WorkDrive prend également en charge les documents d'autres suites bureautiques, comme MS Word, Excel et Google Docs, ce qui vous permet de travailler plus facilement sur n'importe quel type de fichier.



WorkDrive vous permet également de collaborer avec des membres extérieurs à votre équipe en partageant le fichier et en lui attribuant les accès nécessaires. On peut avoir accès à différentes versions d'un document particulier sans avoir à créer plusieurs copies du même document depuis cette interface.



WorkDrive vous donne une piste d'audit complète pour suivre tout ce qui se passe dans votre dossier d'équipe. Vous pouvez également filtrer les résultats en fonction d'une activité particulière pour obtenir plus d'informations.

Partage externe
Lorsqu'il s'agit de partager des fichiers en dehors de votre organisation, par exemple avec les partenaires, les fournisseurs etc, il est important de conserver un contrôle total sur ces fichiers afin d'éviter la perte de données ou les fuites d'informations. Zoho WorkDrive vous donne la possibilité de créer plusieurs liens pour partager le même fichier ou dossier avec différentes collaborateurs ou groupes externes. Vous pouvez également sécuriser chaque lien avec des autorisations d'accès indépendantes, des mots de passe et des dates d'expiration, et limiter le téléchargement des fichiers par les destinataires.



Analyses avancées
Un aperçu des activités au sein des dossiers d'équipe est important pour suivre les modifications effectuées au niveau d'un fichier ou un dossier. Zoho WorkDrive vous donne une vue rapide des coéquipiers qui ont accès à vos fichiers et à quel moment ils ont eu accès.



WorkDrive est un outil au sein de l'écosystème Zoho One pour tous les fichiers qui sont transférés par différents moyens - au sein de l'organisation et à l'extérieur et devient ainsi le système central de gestion des fichiers en ligne.

Nous avons fait un webinar à ce sujet, si vous souhaitez approfondir et voir une démonstration.


N'hésitez pas à nous faire part de votre opinion en commentaire.

L'équipe Zoho France

    • Sticky Posts

    • Collaboration sans faille avec Zoho One

      Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

    • Recent Topics

    • Welcome to the Zoho ERP Community Forum

      Hello everyone, We are thrilled to launch Zoho ERP (India edition), a software to manage your business operations from end to end. We’ve created this community forum as a space for you to ask questions, comment answers, provide feedback, and share your

    • In App Auto Refresh/Update Features

      Hi,    I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users.   The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps.    I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the

    • Consolidated report for multi-organisation

      I'm hoping to see this feature to be available but couldn't locate in anywhere in the trial version. Is this supported? The main aim to go to ERP is to have visibility of the multi-organisation in once place. I'm hopeful for this.

    • IMAP mail after specify date

      Hi My customer's mail server is on premise and mail storage is very huge. So It never finish sync. and finally stop sync. Cloud CRM have a option like zoho mail sync mail after some date.

    • Claude + MCP Server + Zoho CRM Integration – AI-Powered Sales Automation

      Hello Zoho Community 👋 I’m excited to share a recent integration we’ve worked on at OfficehubTech: ✅ Claude + MCP Server + Zoho CRM This integration connects Zoho CRM with Claude AI through our custom MCP Server, enabling intelligent AI-driven responses

    • Notes badge as a quick action in the list view

      Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated

    • Search Bar positioning

      Why is the Search bar on the far right when everything is oriented towards the left?

    • Import Error: Empty values for mandatory fields - Closing Date

      Hello, I've tried multiple times to import a CVS Potential list from another Zoho account. But the error message I get is: Empty values for mandatory fields - Closing Date There are valid dates in this field, so I don't understand why this error messages

    • Feature Requests - Contact Coloured Picklist Visibility & Field Visibility During Ticket Creation

      Hi Desk Team, I have 2 feature requests for you. Since Coloured Picklists are now available in Desk, It would be great if the colours were visible on the Related Details (Contact Information) when creating a ticket. In the screenshot below, I have 2 fields

    • How to integrate XML with Zoho CRM

      Hi, I have an eCom service provider that gives me a dynamic XML that contains order information, clients, shipments... The XML link is the only thing I have. No Oath or key, No API get... I want to integrate it into Zoho CRM. I am not a developer nor

    • Feature Request - Ability to Customise Contact Info Card on Ticket Details View

      Hi Desk Team, I've added a "Contact Priority" and "Account Prioirty" field and it would be very useful to agents if they could see that information in the Contact Info card on the Ticket Details view. It would be great if we could choose some fields to

    • Tax in Quote

      Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

    • Zoho Flow integration with Facebook Messenger and Whatsapp

      Hi there,  any plans of adding integrations with Facebook Messenger and Whatsapp into Zoho Flow? Seems that more and more business are delivering automated updates such as "your order is received",  "your order has been shipped" and so on via these two platforms. Not sure if Whatsapp has the API access needed i am pretty sure that Facebook Messenger has... Kind regards Bo Thygesen 

    • Multi-currency and Products

      One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 

    • Campaigns unsubscribe/manage preferences links

      Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to

    • email address somehow still not verified (?!)

      L.S. After creating a new email template in CRM I was about to send a group email to my clients, then Zoho CRM announced that they would change the sender address to some kind of Zoho-e-ddress because my email address "has not been verified". Not only

    • Marketing Tip #17: Add credibility to your online store with Review Widgets

      One of the fastest ways to build trust in an online store is to show real customer feedback right where people are deciding to buy. Third-party widgets let you embed things like Google Reviews, Instagram feeds, or even a WhatsApp chat button. These add

    • adding several team members to an Opportunity

      How can we add several team members to one opportunity for collaboration? I have researched and only found something called Deal Team which I cannot find in my CRM to configure.

    • PDF Annotation is here - Mark Up PDFs Your Way!

      Reviewing PDFs just got a whole lot easier. You can now annotate PDFs directly in Zoho Notebook. Highlight important sections, add text, insert images, apply watermarks, and mark up documents in detail without leaving your notes. No app switching. No

    • Bulk update Profile Permissions

      Dears, What should we do if we add new forms or reports and need to update more than 20 permissions? Updating them one by one feels pretty harsh, doesn’t it?

    • Filter in fields from Jira extension

      We have installed the Jira extension so we can maken Jira issues from Zoho desk. In Zoho desk I can also see the Jira issue status for example but I can not filter on this field. I would like to setup an filter showing me the closed Jira issues. How can

    • text length in list report mobile/tablet

      Is there a way to make the full text of a text field appear in the list report on mobile and tablet? With custom layouts, the text is always truncated after a certain number of characters.

    • Zoho Creator customer portal limitation | Zoho One

      I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)

    • Link Contacts to Billed Accounts

      Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?

    • Export all of our manuals from Zoho Learn in one go

      Hi, I know there's a way to export manuals in Zoho Learn, but I want to export everything in one go so it won't take so long. I can't see a way to do this, can I get some assistance or is this a feature in the pipeline? Thanks, Hannah

    • Historical Sales Info - Blend with Finance Invoice Line Items, Access in CRM and Desk

      My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually

    • Pre-Zoho Sales Info - Best Way to Add to Desk / CRM

      My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually

    • Shift-Centric View for Assigning and Managing Shifts in Zoho People

      Hello Zoho People Product Team, Greetings and hope you are doing well. This feature request is related to Zoho People - please don't move it to zoho one! We would like to submit a feature request regarding the shift assignment and management view in Zoho

    • CRM function REST API response format

      Is there a way to control the JSON response returned by the CRM function REST API? If I call a function using either OAuth or an API key it returns a 200 OK response with a string in the format shown below. I am using a particular feature of an external

    • Using MPN across multiple SKUs and inventory tracking

      I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I

    • Unable to Access Application:

      Whenever I try to access my application from the desktop, say I am editing it and want to test something in the desktop environment I get: An error has occurred. An internal error has occurred. Please check the URL , or try refreshing the page I can edit

    • Cannot see Application from Lookup field

      Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,

    • Cannot see correct DNS config for mail after moving domain to another provider

      I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS

    • Zoho CRM Meetings Module Issues

      We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging

    • Zoho Books integration sync from Zoho CRM does not work

      Hi Zoho Community & Zoho Support We just tried to get a sync some products into Zoho Books from CRM using the native sync and we're getting an error: "It looks like some mandatory fields you're trying to map are empty. Please provide valid field names

    • P & L Sub-categorized accounts

      How can I show sub-categorized Income and Expense accounts on the P & L report?

    • Report showing Bill Details with Project and Sales Invoice Number

      Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project

    • Advanced Payment for Inventory Items with serial numbers

      Hello, We sell equipment that we track the unique serial numbers on using Sales Orders. We can charge the customers an advanced payment, then the balance on delivery. We cannot figure out a way to do this in Books/Inventory: - Cannot part invoice a SO

    • Is it possible to restrict ZCRM user to see only custom views created by administrator

      I have segmented data in my CRM and I want to allow different users to be able to see only parts of it based on some criteria. I've tried to create and share a custom view, but then there is always an option for user to see all open lead for example.

    • Issues Logging into ZOHO

      Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?

    • Next Page