¡Hola Comunidad de Zoho en Español! 👋
Después de un breve lapso de tiempo, volvemos con una nueva edición de nuestro Community Digest, donde te contamos las novedades de los productos de Zoho en los últimos meses. Estas mejoras se centran en nuestros productos como CRM, Projects, Forms y Commerce, y refuerzan tres pilares clave del ecosistema Zoho: la IA, la automatización y la experiencia de usuario.
Meetup de Usuarios de Zoho
Primero, queremos agradecer a la comunidad de usuarios de Barcelona y Valencia por una sesión muy productiva: durante nuestro Meetups de usuarios de Español Zoho Community, hablamos de funcionalidades clave de SalesIQ y CRM, descubrimos nuevas formas de optimizar procesos y además aprovechamos para hacer networking. ¡Todo un lujo de jornada en la mejor compañía!




Y ahora sí, vamos con las novedades de nuestras herramientas. Prepárate, porque en estos últimos 6 meses han pasado muchas cosas:
1) Zoho CRM: Más inteligencia, más control y más flexibilidad
- CommandCenter 2.0. Para que puedas automatizar mejor tus recorridos, CommandCenter ha presentado las siguientes actualizaciones: 1) Una nueva interfaz más visual e intuitiva. 2) El uso de “signals”, que te permiten activar transiciones basadas en eventos provenientes de diversas fuentes. 3) Los “stages” ya no dependen de un único módulo, sino que permiten transversalidad entre varios.
- Zia LLM: Nuestra IA también se ha actualizado y ahora ZIA te ofrece sugerencias más seguras y rápidas y funciones de IA generativa integradas para no depender de de inteligencia artificial proveedores externos.
- Control de visibilidad: Ahora puedes dar permisos basados en los perfiles de los usuarios para gestionar quién puede ver la línea de tiempo y el historial de interacciones.
- Canvas mejorado: Hemos añadido un nuevo componente en formato cuadrícula para organizar datos de manera más flexible. Y Soporte para layouts responsivos mediante “breakpoints”.
- CRM for Everyone: Llevamos ya tiempo anunciando CRM for everyone, y desde el Q2 ya está aquí. Descubre una nueva forma de habilitar a tus equipos de marketing, atención al cliente o finanzas para que puedan colaborar dentro del CRM de forma más ágil.
- Integración con Microsoft Graph API: Ahora aseguramos una mejor conectividad con Outlook/Microsoft 365 mediante la conexión con Graph API.
2) Zoho Projects: Mejor control y mayor claridad en la gestión del trabajo
En los últimos meses, Zoho Projects ha introducido mejoras directamente relacionadas con productividad, permisos y organización.
- Access Control en Time Logs: Gracias a la jerarquía de usuarios ahora puedes definir quién puede ver, añadir, editar o eliminar registros de tiempo dentro de su equipo y realizar acciones masivas para borrar time logs propios.
- Campos URL ampliados: Los campos URL en layouts de tareas ahora admiten hasta 1.000 caracteres, permitiendo enlaces más completos.
- Reutilización de listas de tareas: Puedes utilizar listas de tareas ya existentes dentro de tus plantillas, agilizando la creación de nuevos proyectos.
- Integración mejorada con Zoho Flow: Ahora puedes usar Zoho Flow para automatizar acciones desde reglas de workflow o blueprints dentro de Projects.
3) Zoho Forms: Mejor accesibilidad en tus formularios, ahora más modernos y conectados
Zoho Forms también ha presentado una gran cantidad de novedades durante estos últimos meses:
- Diseño en cuadrícula (grid layout): Ya puedes organizar tus formularios en 1, 2 o 3 columnas, mejorando su estética y su legibilidad.
- Verificación OTP integrada: Los formularios pueden solicitar OTP (para email/teléfono) sin salir de la pantalla.
- Múltiples cuentas de WhatsApp Business (para Zoho One) : Hemos ampliado la compatibilidad en cuanto a las cuentas de Whatsapp para aquellos equipos que manejan más de un canal de WhatsApp Business.
- Accesibilidad WCAG 2.2 AA : Zoho Forms ahora cumple con el estándar de accesibilidad WCAG 2.2 nivel AA, haciendo los formularios más inclusivos.
- Configuraciones mejoradas de Data Push: Ahora es posible enviar datos de campos específicos mediante configuraciones más precisas en “Post Submission Tracking”.
4) Zoho Commerce 2.0: Más rápido, más global, más personalizable
Hemos presentado oficialmente Commerce 2.0, una actualización de alto impacto que mejora rendimiento, diseño y capacidades globales:
- 15+ temas profesionales: Ahora puedes elegir entre más de 15 temas totalmente personalizables para construir tiendas modernas sin necesidad de utilizar código.
- Rendimiento optimizado: Ahora puedes hacer uso de CDN (Content Delivery Network) y además hemos implementado un código más ligero, reduciendo los tiempos de carga.
- Nuevas integraciones de envío
- Checkout multimoneda: Te facilitamos vender fácilmente en distintos mercados internacionales con el checkout multimoneda.
- Nuevos informes y auditoría: Informes más detallados (p. ej., ventas por cupón) y activity Logs / Audit Trail para un seguimiento completo de acciones en la tienda.
Es increíble todo lo que avanza la tecnología en 6 meses, y nuestras mejoras siguen enfocadas a hacer mejor uso de la automatización, la colaboración entre equipos y la creación de experiencias más inteligentes y ágiles, sin perder el foco en el uso de la IA.
¿Qué te parecen estas actualizaciones? ¿Hay alguna que vayas a implementar? ¡Cuéntanoslo en comentarios!
¡Nos vemos en el próximo Digest!
Recent Topics
Non-Avalara Tax Automation wtih Zoho Books
We are paying a ridiculous amount for Avalara. Our team wants to make a change, but they're the only software fully integrated with Zoho. We also don't have the bandwidth to do this manually, so we do need some sort of automated software solution. We
System Components menu not available for Tablet to select language
I have attached a screenshot of my desktop, mobile, and tablet menu builder options. I am using 2 languages in my application. Language Selection is an option under the System Components part of the menu, but only for my desktop and phone(mobile). My
Approvals in Zoho Creator
Hi, This is Surya, in one of my creator application I have a form called job posting, and I created an approval process for that form. When a user submits that form the record directly adding to that form's report, even it is in the review for approval.
Function #9: Copy attachments of Sales Order to Purchase Order on conversion
This week, we have written a custom function that automatically copies the attachments uploaded for a sales order to the corresponding purchase order after you convert it. Here's how to configure it in your Zoho Books organization. Custom Function: Hit
How Zoho Desk contributes to the art of savings
Remember the first time your grandmother gave you cash for a birthday or New Year's gift, Christmas gift, or any special day? You probably tucked that money safely into a piggy bank, waiting for the day you could buy something precious or something you
Estimate PDF Templates - logo too large
Hello, I cloned a standard estimate template, but my logo is showing up much larger than intended. This doesn’t happen with the standard invoice template, where the logo displays correctly. How can I adjust the logo size in the estimate template? Thank
Select CRM Custom Module in Zoho Creator
I have a custom module added in Zoho CRM that I would like to link in Zoho creator. When I add the Zoho CRM field it does not show the new module. Is this possible? Do i need to change something in CRM to make it accesible in Creator?
Invoice emails not sending but reminders are
I am a new user. I have been creating some dummy invoices before I go live and have struck a block. Emails for the invoice are not being recieved by the recipient, however, when I send a reminder for the same invoice the email is sent. NOTE: I have checked
Deleted account recovery
I ended up accidentally deleting our Zoho invoice account while trying to work something out. Emailed support for recovery and restoration of the deleted account, if possible, but they responded by saying they can't find an account associated with that
Devis et factures multipage coupées
Bonjour, je suis sur Zoho invoice et je rencontre un problème sur mes devis et factures lorsqu'ils dépassent 1 page. je me retrouve souvent avec des lignes coupées ou le sous total page 1 et le total page 2. j'aimerai savoir s'il existe une possibilité
Custom Related List Inside Zoho Books
Hello, We can create the Related list inside the zoho books by the deluge code, I am sharing the reference code Please have a look may be it will help you. //..........Get Org Details organizationID = organization.get("organization_id"); Recordid = cm_g_a_data.get("module_record_id");
Zoho Meeting - Feature Request - Introduce an option to use local date and time formating
Hi Zoho Meeting Team, My feature request is to add an option for dates to be displayed in the users local format. This is common practice across Zoho applications and particularly relevant to an application like Zoho Meeting which revolves around date
Cannot give public access to Html Snippet in Zoho Creator Page
Hi, I created a form in Zoho Creator and published it. The permalink works but I want to override the css of the form. (style based URL parameters is not good enough) So I created a page and added an Html snippet. I can now override the css, which is
How can Outlook 365 link back into Zoho Projects so meetings and events in Outlook calendar show in Zoho?
We use Outlook 365 for our emails and diaries and have integrated Zoho Projects with Office 365. One challenge we face is getting Zoho Projects to recognise when we have meetings and events in Outlook and not allow project managers to assign tasks over that period. Is there a way to resolve this? Thanks
On Edit Validation Blueprint
Hello, I have a notes field and a signature field. When the Approve button is clicked, the Signature field will appear and must be filled in. When the Reject button is clicked, the Notes field will appear and must be filled in. Question: Blueprint will
Zoho Invoice en Navarra (Spain)
Hola, ¿Alguien usa Zoho Invoice en la Comunidad Foral de Navarra? En Navarra tenemos un sistema tributario diferente y no aplica Verifactu (la Hacienda Foral de Navarra ha anunciado su alternativa, NaTicket, pero no ha informado cuándo entrará en vigor).
Emails from Zoho are getting blocked due to Zoho IP address being blacklisted
This is the info I got from my hosting provider – please address this issue immediately. I don’t expect this from such a big household name. Every single invoice I have sernt it not being received by my clients, all being blocked. All of a sudden. As
agentid : Where to find?
I've been looking around for this agenId to check for the total ticket assigned on a specific agent url :"https://desk.zoho.com/api/v1/ticketsCountByFieldValues?departmentId=351081000000155331&agentId=35108xxxxxx132009&field=statusType,status" type :GET
Zoho DataPrep integration with OpenAI (beta)
We are thrilled to announce Zoho DataPrep's integration with OpenAI. The public beta roll-out opens up three features. Users who configure their OpenAI Organizational ID and ChatGPT API key (Find out how) will be able access the features. The features
AI Bot and Advanced Automation for WhatsApp
Most small businesses "live" on WhatsApp, and while Bigin’s current integration is helpful, users need more automation to keep up with volume. We are requesting features based on our customer Feedbacks AI Bot: For auto-replying to FAQs. Keyword Triggers:
Setting total budget hours for a specific project
Hi there, I work on a lot of projects that have fixed budget hours. Is there a way to enter the total budgeted hours so i can track progress and identify when hours have been exceeded. I see in the projects dashboard there is a greyed out text saying
Clone entire dashboards
If users want to customize a dashboard that is used by other team members, they can't clone it in order to customize the copy. Instead they have to create the same dashboard again manually from scratch. Suggestion: Let users copy the entire dashboard
Introducing Formula Fields for performing dynamic calculations
Greetings, With the Formula Field, you can generate numerical calculations using provided functions and available fields, enabling you to derive dynamic data. You can utilize mathematical formulas to populate results based on the provided inputs. This
Getting started with Zoho PDF Editor
Hello users, If you are new to Zoho PDF Editor or aren't sure of its full potential, then this article is for you. Zoho PDF Editor is a free online PDF editing tool, that allows you to upload and edit PDFs, insert text and images, add fillable and e-signature
Mercury Bank Integration
Mercury Bank is a fintech company in the US that is quite popular with startups, e-com companies, and other businesses. https://docs.mercury.com/reference/welcome-to-mercury-api Unlike most traditional banks, they have a full-featured API that allows
Zoho Projects - Cloning a task does not trigger task workflow when created
Hello! I have a Project where my team uses a set of tasks from a tasklist as templates, so we could simply clone it and drag it to another list in kanban view to avoid creating a new one from scratch. The process works well, but after cloning it the new
Purchase Orders not in sequence
I am unable to sort by Purchase Order Numbers. I can only sort by date; however, the PO numbers aren't in the order they were entered. This was not the case prior to today.
Date/time displayed in ZohoCRM does not match date/time of entries in ZohoForm
Hello there, we use a ZohoForm as a worksheet, i.e. users use it to track start time, break and stop time for every working day. The ZohoCRM org time zone is set on GM -4, so is the Time Zone in the Date&Time section in ZohoForm (see attachment). Despite
Update Existing Records greyed out in Free Version
Trying to update records from an Excel sheet, and not getting the option to update. Only option is to add as new accounts. All documentation I can see says update should be an option! Accounts, Leads, Contacts, all the same.
Dynamically Populate Picklist Values from Another Module Using Client Script
I am working in Zoho CRM and trying to dynamically populate a picklist field in the Partners module using values stored in another custom module. I have two modules: 1. Partners Module Field: Partner_Type_Pick Field Type: Picklist 2. Partners_Type Module
Add zoho calendar to google calendar
Hi I keep seeing instructions on how to sync Zoho CRM calendar with google calendar but no instructions on how to view Zoho calendar in my google calendar.
Zoho Community Digest : Jan 2026 | Part 1
Hello Everyone! Staying in the loop with Zoho's latest product updates and features across the vast Zoho Community Forums can be a real challenge. We get it. With over 50+ applications, each with its dedicated forum, it's easy to miss out on important
World date & time format
Hello, Is there a timeline to get the worldwide used date and time format ? I mean not the american one... I mean day month year, and 24 hours clock. Regards
Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging
Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration
Conditional layouts - support for multi-select picklists
Hi, The documentation for conditional layouts says the following: "Layout Rules cannot be used on the following field types: Auto Number Lookup Multi Select Lookup User Lookup Formula File Upload Multi Line" I have a custom module with a multi-pick list
Client Script Not Working When Field is Set by Workflow
Problem Context: I have implemented a client script in the Cases module that automatically assigns commands based on the value of the Priority field. The script functions correctly when the Priority field is manually set by a user through the form. Observed
Integration of CRM and Recruit
hi team, Is it possible to sync deals <> job openings from only 1 pipeline? My configuration of CRM has pipeline for each business unit, so I will have all data in the CRM system. body leasing and recruitment is one BU (hence 1 pipeline) - can I sync
integrating Zoho CRM vendors with Zoho projects
In most of our projects we collaborate with our Vendors. Being able to integrate only Accounts and not Vendors from CRM, is a huge limitation for our perspective and needs. We would really love to see this feature in the CRM-Projects integration.
Zoho Creator Workshops 2026—Europe & UK | Coming to a city near you!
Hello everyone! We're excited to announce the Zoho Creator Workshop Series 2026, coming to cities across Europe and the United Kingdom this year! Whether you're looking to explore the intermediate-to-advanced capabilities of Creator or you're a seasoned
Number 9 envelopes for invoice printing
I email and print invoices. Being new to Zoho and coming from QB, we did both as we have a more traditional So in Zoho i want to do the same using Number 9 envelopes. These have both a return window and mail to windoow see attached image. Im just looking for best suggestions on how to get a ZOHO invoice to work, so I can mail my invoices...
Next Page