When I went to try Zia Agents, it forced the creation of a new, separate account.

This seems counter-intuitive to me. I don't want to manage a separate account. Plus, aren't Zoho One users the ones most likely to adopt Zia Agents most quickly? It seems like integrating with Zoho One would be a primary concern.

To be clear, this isn't a pricing issue. It's an issue of billing simplicity and integration.