I sent the ticket number #27027992 THREE days ago but I received no answer until Today.
I'm writing you on behalf of Di Italia srl, a client of Sooite Solutions.
Di Italia srl has a Standard subscription on Books that which seems to be regularly paid, but now they cannot access to Books and this issue are generating a big problem for the company.
I attached two screenshots in order to allow you to understand better this situation.
Please could you check the actual status of this subscription and unlock zoho books for this client?
I'm available for further information
Kind Regards
Dino Biselli
PM at Sooite Solutions