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• New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.

  With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers.   Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find

• New in Zoho Chat: Threaded conversation at its finest best

  Perform effective team communication in Zoho Chat with our new 'Reply' option.   Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads.   To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter.   Voila, that was pretty simple. 

• Changes in Cliq iOS app notification due to iOS 13 and Xcode 11

  Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy.  Changes in iOS 13:  With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are not

• What's new in Zoho Cliq - June 2020 updates

  Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel   Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's

• 4 Things You Should Do Once You Get Started with Cliq

  Hey there, new user!  You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience:   1. Invite your colleagues   Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them?   To invite your colleagues to Cliq, head on over to the Admin Panel which

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• Related Lists in Email Templates

  Hi Zoho team, I would love to see a feature where related list information can easily be added to an email template (instead of mail merge). I have a client who books flights for their customers. They do this through a Flights module so all booked flights

• Zoho Lens Feature Update: September 2025

  Enhanced Video Quality for Android Devices We've rolled out significant enhancements to the video feed for Android devices. Technicians will now experience a substantially better remote session overall, thanks to improved video clarity and a smoother

• Zoho Lens Feature Update: August 2025

  Annotations in Non-AR Mode In Non-AR sessions, screen annotations are now more efficient. The system automatically pauses the screen share during annotation input and resumes it afterward, ensuring precise placement without disrupting the session flow.

• Introducing Incentives for Zoho CRM: Build, automate, and track sales commissions

  Dear Customers, We are here with an amazing news! We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance

• How to pass parameter through a anchor tag in html snippet

  code :<a href="https://creatorapp.zoho.in/mkmtraining235/theatre-management-system/#Page:Movie_show_listing_page?Movie_ID=<%=movie.ID%>" class="movie-card" target="_self"> but when i try with the a text values it redirect to the first page that i createdbookingFormUrl

• CRM Contacts Search is overbuilt

  There is a lack of a general search box. It would be a lot easier to go to a general search box. You search a city or a last name or whatever in he same box and just get results. Having to navigate down through the filter fields to find the right filter,

• Last Synchronisation done date time in Zoho analytics

  Hello Team, We are working on many great features, but I think we've overlooked a small feature that would provide significant value to users. Whenever data is synced from Zoho CRM, Forms, or any external source, users currently have no way of knowing

• Zoho Forms Spam Submissions

  Hello community! It seems that after updating the Recaptcha settings on our newsletter form (Zoho Forms), we keep getting low quality spam emails subscriptions. I first used 0.5 treshold on invisible google captcha, then raised it to 0.7 but to no avail.

• Editing plain text files

  Is there any way to edit plain text files through Zoho Docs or any related service? I do most of my writing in plain text format for a wide range of reasons, sometimes by necessity and sometimes by preference to ensure maximum accessibility in future. My many plain text files include general notes, long documents (often using markdown or latex), numeric data, and code. I can open and view these files in Zoho Docs. But to edit I must open them in Zoho Writer, which warns that a new Zoho Writer document

• Can I see who has unsubscribed?

  I am getting ready to send my first campaign.  I created a subscriber list with just my e-mail address because I wanted to test the unsubscribe function.  After unsubscribing, I went to my subscribers list, which now shows no contacts and one unsubscriber.  But I can't see who unsubscribed.  I need to be able to see this for other purposes.  How can I see the e-mail addresses of unsubscribers?

• Zoho Lens Feature Update: July 2025

  HD Snapshots Technicians can now capture high-quality images directly from the customer's mobile camera during a Zoho Lens session using the Snapshot feature. Delivering sharper, high-definition images for better remote assistance, improved issue diagnosis

• [Live webinar] Learning Table Series: Agent-assisted application development lifecycle

  Hello everyone, We are excited to invite you to another edition of the Learning Table Series webinar. Building an application involves more than just development. It starts with understanding business requirements and planning the solution before building

• Functions support in review process actions

  Hello everyone, Zoho CRM's review process actions now support functions, giving users complete flexibility to automate activities in all phases of record involvement in the review process - on submission, on review completion, and on rejection. Until

• Como conectar a API de Conversões da Meta com a Zoho (Analytics, CRM e SalesIQ)?

  Não estou conseguindo saber de quais anúncios são os leads que chegam pelo SalesIQ e nem como retornar a informação pra Meta dos leads que tiveram conversão em venda.

• Zoho Lens Feature Update: June 2025

  Smarter scheduling and stronger AR performance Improvements to our existing Schedule Session APIs and enhancements to AR capabilities to ensure reliable performance across diverse environments.

• Zoho Lens Feature Update: May 2025

  Zendesk – Zoho Lens Integration No more back-and-forth—now, you can resolve Zendesk tickets faster with Zoho Lens! Launch AR-powered remote sessions right from your helpdesk for faster, more effective issue resolution. Know more. Zoho SalesIQ – Zoho Lens

• Zoho Lens Feature Update: April 2025

  Introducing Geolocation This new feature offers enhanced location verification, enabling businesses to improve accuracy, ensure reliability, and optimize operations using the geolocation feature. Know More Enhanced measurement in Android devices This

• What's New in Zoho Analytics - August 2026

  Hello Users! This month puts you in control of how your analytics moves: promote content safely between workspaces with Deployment Management, govern data access and sign-in more precisely, and make your forecasts smarter with external drivers. There's

• Zoho Lens Feature Update: March 2025

  Enhanced accuracy for AR elements We have improved the efficiency and precision of AR elements like lines, rectangles, and ellipses across various planes. This enhancement allows technicians to seamlessly guide customers in different environments with

• Zoho Lens Feature Update: February 2025

  Introducing customer browser support We're thrilled to introduce a faster and more convenient way to support end users! Customers can now skip the hassle of downloading the mobile app and join remote sessions instantly from a browser window. With quick,

• Allow custom reminder times in Zoho Calendar on the web

  Hi, It would be great if the Zoho Calendar web interface allowed us to enter a custom reminder time when creating or editing an event. At the moment, the web version only seems to offer a predefined list of reminder times. However, in the Zoho Calendar

• Next Gen UI is coming to Vertical Studio

  Hello everyone, Vertical Studio is getting an upgrade, and we want to make sure you have plenty of time to prepare before it arrives. Next Gen UI is now opening up in Vertical Studio, bringing a cleaner workspace, smarter navigation, and a more intuitive

• Remove the mandatory Name Card buttons (or at least make them optional)

  Please remove the mandatory Name Card buttons (or at least make them optional) A recent change to the Name Card in Zoho SalesIQ (currently affecting WhatsApp) introduced mandatory buttons before a visitor can provide their name. I believe this change

• Print Zoho CRM Calendars

  Why is there no way to print a calendar in Zoho CRM? There should be a basic means to print a daily, weekly, or monthly calendar just like other calendar programs.

• Additional storage for Full Data sandbox

  Available across all DCs. Hello everyone, As CRM environments grow, production data naturally expands. Previously, a Full Data sandbox included 10 GB of storage by default. Once a production environment exceeded 10 GB, creating a new Full Data Sandbox

• Zoho Workshops: haal meer uit de Zoho-tools die u al gebruikt

  Veel organisaties gebruiken dagelijks één of meerdere Zoho-applicaties. Maar wist u dat er binnen diezelfde applicaties vaak nog veel meer mogelijkheden beschikbaar zijn dan u vandaag gebruikt? Dat is precies waarom we de Zoho Workshops organiseren. Op

• Tax in Quote

  Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

• How to apply custom fonts to Zoho Form

  Hi there, I hope you are doing well.  I would like to apply some branding colors and font changes to our current pricing form which is using the Zoho form service. I have read your documentation about how to apply fonts. But while updating the form theme,

• The Customer Happiness REST API is broken

  1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per

• Marketing Tip #48: Automate your marketing with workflow rules

  Good marketing isn't just about campaigns and content. It's also about showing up at the right moment for the right customer. The challenge is that those moments happen constantly, at different times, for different customers. You can't be there for all

• How long does Zoho keep your free account?

  If i stop using my free account does it ever go away? Or does Zoho keep my free account for forever?

• Zoho Cliq 7.0: Built for Uninterrupted Work

  Work today moves fast, but follow-ups, meetings, and coordination still get messy more than we often like to admit. Zoho Cliq 7.0 is all about making everyday work feel a little lighter—better collaboration, smoother workflows, more helpful assistance,

• Certification HDS de Zoho Creator : une avancée pour les acteurs de la santé en France

  Zoho Creator est désormais certifié HDS (Hébergeur de Données de Santé). En France, cette certification encadre les conditions dans lesquelles les données de santé peuvent être hébergées. Pour Zoho Creator, elle couvre l’ensemble de l’environnement :

• An important update for Zoho Cliq desktop users

  The latest version of the Zoho Cliq desktop app (v1.8.0) will no longer be supported on macOS 10.15 Catalina and earlier versions. This is because the framework we use (Electron) no longer supports some older macOS versions. If you’re using macOS 10.15

• Introducing Zoho DAP Integration: A user onboarding solution

  Getting your agile team to quickly adopt Zoho Sprints as their project management system could be a challenge. There are principles, modules, and workflows that need proper assistance. Although there are abundant resources available, a simple, contextual,

• Como distribuir chats do SalesIQ

  Os chats do SalesIQ possuem as seguintes segmentações: - Chats ativos - Chats perdidos - Chats reabertos - Chats fechados - Chats monitorizados - Chats na fila Porém, o SalesIQ só envia os chats para Ativos e Fechados. Mesmo se um chat for perdido, ele

• ¡Compra tu entrada! Zoho Workshops: IA Agéntica - 3 y 4 de noviembre 2026

  Los Workshops de Zoho vuelven a España este noviembre Si quieres sacar el máximo partido al ecosistema de Zoho y conocer de primera mano las últimas novedades en IA Agéntica y más, en noviembre tienes una cita imprescindible. Los Workshops de Zoho España

• When creating a deal in Bigin, i can select any contact from my list even if that contact is not associated with the company i've selected

  When creating a deal in Bigin, i can select any contact from my list even if that contact is not associated with the company i've selected - does anyone have a solution for that?

• Can't see Analytic components in full-size?

  When I build a component into my Analytics dashboard, there is no option to either click on the title or into the three dots to expand the chart to full-size... Am I missing something? Trying to make sense of a tiny line chart would be a major issue!

• Kiosk Page Refresh

  We have a Kiosk running from a button in contacts to update values and also add related lists, which works great, but when the kiosk is finished the page does not refresh to show the changes. Is there a way to force the contact to refresh/update when

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