Cannot Enable Picklist Field Dependency in Products or Custom Modules – Real Estate Setup

Cannot Enable Picklist Field Dependency in Products or Custom Modules – Real Estate Setup

Hello Zoho Support,

I am configuring Zoho CRM for real estate property management and need picklist field dependency:

What I’ve tried:

  • I started by customizing the Products module (Setup > Modules & Fields) to create “Property Type” (Housing, Land, Commercial) and “Property Sub-Type” (all housing/land/commercial options).

  • There is no “Field Dependency” or “Picklist Dependency” option available—no chain-link icon or mapping tool—in the Products module layout editor.

I then created a new Custom Module:

  • Built a “Properties” module from scratch in Modules & Fields.

  • Added both parent and child picklist fields for property type/sub-type structure.

  • Again, the layout editor does not show any option for setting picklist dependency. No icon, configuration, or menu links field options across these picklists.

What I need:

  • To restrict sub-type picklist values so users only see relevant options for their property type.

  • Confirmation if picklist dependency is supported in Products or Custom Modules in my CRM edition.

  • Advice on workarounds, upgrades, or alternate Zoho apps (Creator, CRM Plus) if direct dependency mapping is not available.

Thank you—please advise the best solution for making conditional dropdowns work for property listings.