Nous nous installons dans des routines efficaces et rodées avec le temps. Chaque matin, nous ouvrons nos e-mails, passons aux messages, consultons notre agenda, puis attaquons nos tâches. Ce processus nous semble maîtrisé, mais est-il réellement optimisé ? Ou bien avons-nous simplement trouvé un moyen de garder la tête hors de l’eau, avec des méthodes construites petit à petit, sans jamais les remettre en question ?
Prenons un instant pour faire le point :
- Vous avez déjà attendu que quelqu’un soit « en ligne » pour lui envoyer un message ?
- Vous baissez le volume de vos notifications pour pouvoir vous concentrer un peu ?
- Vous demandez encore à votre moteur de recherche l’heure dans un autre fuseau horaire ?
- Vous sautez d’un outil à l’autre du matin au soir ?
- Vous passez la souris sur un nom pour voir qui c’est ?
Si vous vous reconnaissez dans au moins une de ces situations, sachez que vous n’êtes pas seul. Ces habitudes sont devenues notre quotidien. Pourtant, à mesure que les équipes grandissent, rester dans ce mode de fonctionnement peut rapidement devenir un frein.
Découvrez Trident et voyez comment il allège vos journées de travail
Trident est une application de bureau tout-en-un qui regroupe vos outils essentiels : e-mails, messagerie, appels, calendrier, tâches et notes — le tout dans un seul espace. Mais Trident ne se contente pas de centraliser vos outils : il les fait mieux fonctionner ensemble, pour offrir une expérience fluide et cohérente.
L’application intègre également des fonctionnalités natives qui s’adaptent parfaitement à votre système d’exploitation, rendant l’ensemble plus rapide, plus naturel et plus agréable à utiliser.
Gagnez en efficacité avec « Notifier quand disponible »
Dans le cadre d’une collaboration, les échanges rapides sont essentiels. Envoyer un message, patienter, puis recevoir une réponse fait partie du quotidien. Mais quand votre collègue est indisponible, on se retrouve souvent à vérifier son statut, à revenir plusieurs fois… au détriment de notre concentration. Ces petits moments d’attente s’accumulent et freinent la productivité.
La fonctionnalité « Notifier quand disponible » de Trident vous aide à dépasser ce frein. D’un simple clic, vous êtes alerté dès que votre collègue est connecté, que ce soit après une pause ou son retour au travail. Vous pouvez alors immédiatement reprendre la conversation, en message, appel vocal ou vidéo.
Ne soyez plus dérangé grâce au mode "Ne Pas Déranger"
Vous avez déjà essayé de vous isoler pour travailler, mais un ping ou une alerte vous a sorti de votre concentration ? Souvent, on baisse le volume ou coupe les notifications une à une, ce qui n’est jamais totalement efficace. Parfois, on oublie même de tout remettre en marche ensuite.
Avec la fonction "Ne Pas Déranger" de Trident, vous définissez simplement votre temps de silence, et toutes vos notifications — mails, messages, appels et tâches — sont automatiquement coupées. À la fin de ce temps, tout se réactive sans que vous ayez à intervenir. Vous gardez le contrôle, sans effort.
Gardez votre rythme avec l’application Barre de Menu (macOS)
Lorsque vous lisez un article ou préparez un dossier, une idée clé peut surgir. Plutôt que de perdre du temps à chercher comment la noter ou contacter un collègue, utilisez l’application la Barre de Menu Trident.
Elle vous permet d’accéder instantanément à vos outils de communication et de prise de notes, sans quitter votre fenêtre actuelle. Vous gagnez en efficacité et en fluidité.
Gérez facilement les réunions sur plusieurs fuseaux horaires
Lorsque vos collaborateurs sont répartis dans plusieurs pays, planifier une réunion peut vite devenir complexe à cause des différences horaires. La vérification manuelle des heures locales est longue et sujette à erreurs. Grâce à Trident, cela devient intuitif.
Ajoutez jusqu’à cinq fuseaux horaires à votre calendrier pour voir d’un seul coup d’œil les heures de chacun. Cette vue facilite grandement la planification de réunions efficaces, quelle que soit la localisation des participants.
Smart Flow : le partage rapide et intuitif
Partager des fichiers est un geste quotidien au travail. Que ce soit pour transmettre un rapport ou donner accès à un dossier, on le fait souvent sans y penser.
Imaginez : vous recevez un mail avec une pièce jointe à partager en chat. Votre processus habituel ? Télécharger, enregistrer, ouvrir le chat, chercher le fichier, puis l’envoyer.
Avec Smart Flow de Trident, simplifiez-vous la vie : faites simplement glisser la pièce jointe depuis votre mail vers la conversation, et c’est envoyé. Mieux encore, vous pouvez transférer fichiers, contacts ou contenus entre toutes les apps de Trident par simple glisser-déposer. Par exemple, glissez un contact sur un fichier WorkDrive pour lui donner accès en un instant.
Accédez rapidement aux informations grâce à la fiche contact
Dans une entreprise en pleine expansion, recevoir un message d’un collègue que l’on ne connaît pas toujours est courant, surtout entre départements. On prend souvent un instant pour chercher qui il est avant de répondre. Avec Trident, ce temps d’attente disparaît. Un simple clic sur une photo de profil ou une mention @ affiche instantanément une fiche contact complète : nom, département, fonction, email, poste, lieu de travail et hiérarchie. Vous avez ainsi toutes les informations nécessaires pour répondre efficacement.
Un petit changement peut tout transformer
Avec le temps, nos habitudes de travail s’installent — influencées par nos besoins, mais aussi par les outils que nous utilisons. Il suffit parfois d’un nouvel outil bien pensé pour nous faire repenser notre façon de travailler, et révéler une solution plus simple, plus fluide. Trident ne réinvente pas votre façon de travailler : il l’améliore. Il supprime les petites frictions du quotidien et vous aide à rester concentré, organisé et connecté.
Trident est inclus sans frais supplémentaires pour tous les utilisateurs payants ou en évaluation de Zoho Mail, Zoho Workplace et Zoho One (avec un compte Zoho Mail actif). Essayez-le dès aujourd’hui et redécouvrez la fluidité au travail.
L'équipe Zoho France
Recent Topics
Is Desk Down?
Across department - always an error. [Status Mode] - error [Table View and the rest] - working
We Asked, Zoho Delivered: The New Early Access Program is Here
For years, the Zoho Creator community has requested a more transparent and participatory approach to beta testing and feature previews. Today, I'm thrilled to highlight that Zoho has delivered exactly what we asked for with the launch of the Early Access
Can the Product Image on the Quote Template be enlarged
Hello, I am editing the Quote Template and added ${Products.Product Image} to the line item and the image comes up but it is very tiny. Is there anyway that you can resize this to be larger? Any help would be great! Thanks
How do I change the wording of the tile of SignForm?
When my user opens a SignForm url, the title that is presented is always "SignForm signer Information" and a form is displayed asking for the username and email address. This can be confusing to the end user. How can I change the title at least (Or at
How to link tickets to a Vendor/Vendor Contact (not Customer) for Accounting Department?
Hi all, We’re configuring our Accounting department to handle tickets from both customers and vendors (our independent contractors). Right now, ticket association seems to be built around linking a ticket to a Customer / Customer Contact, but for vendor-originated
Problem with CRM Connection not Refreshing Token
I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to
Automatic Matching from Bank Statements / Feeds
Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these
Clone Recurring Expenses
Our bookkeeping practices make extensive use of the "clone" feature for bills, expenses, invoices, etc. This cuts down significantly on both the amount of typing that needs to be done manually and, more importantly, the mental overhead of choosing the
Unify Overlapping Functionalities Across Zoho Products
Hi Zoho One Team, We would like to raise a concern about the current overlap of core functionalities across various Zoho applications. While Zoho offers a rich suite of tools, many applications include similar or identical features—such as shift management,
Automation #7 - Auto-update Email Content to a Ticket
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Email is one of the most commonly
Ticket to article and Ticket to template
Hello! I would like to know if it is possible (and how) to do the following actions: 1. To generate an article from a ticket (reply + original message) 2. Easy convert an answer to an email template
Is there API Doc for Zoho Survey?
Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. Than
Windows Desktop App - request to add minimization/startup options
Support Team, Can you submit the following request to your development team? Here is what would be optimal in my opinion from UX perspective: 1) In the "Application Menu", add a menu item to Exit the app, as well as an alt-key shortcut for these menus
Kaizen #225 - Making Query-based Custom Related Lists Actionable with Lookups and Links
Hello everyone! Welcome back to another post in the Kaizen series! This week, we will discuss an exciting enhancement in Queries in Zoho CRM. In Kaizen #190, we discussed how Queries bridge gaps where native related lists fall short and power custom related
WebDAV / FTP / SFTP protocols for syncing
I believe the Zoho for Desktop app is built using a proprietary protocol. For the growing number of people using services such as odrive to sync multiple accounts from various providers (Google, Dropbox, Box, OneDrive, etc.) it would be really helpful
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Non-responsive views in Mobile Browser (iPad)
Has anyone noticed that the creator applications when viewed in a mobile browser (iPad) lost its responsiveness? It now appears very small font size and need to zoom into to read contents. Obviously this make use by field staff quite difficult. This is not at all a good move, as lots of my users are depending on accessing the app in mobile devices (iPads), and very challenging and frustrating.
[Free Webinar] Learning Table Series - AI-Enhanced Logistics Management in Zoho Creator
Hello Everyone! We’re excited to invite you to another edition of Learning Table Series, where we showcase how Zoho Creator empowers industries with innovative and automated solutions. About Learning Table Series Learning Table Series is a free, 45-60
Learner transcript Challenges.
Currently i am working on a Learner Transcript app for my employer using Zoho Creator. The app is expected to accept assessment inputs from tutors, go through an approval process and upon call up, displays all assessments associated with a learner in
Customizable UI components in pages | Theme builder
Anyone know when these roadmap items are scheduled for release? They were originally scheduled for Q4 2025. https://www.zoho.com/creator/product-roadmap.html
Feature Request - Set Default Values for Meetings
Hi Zoho CRM Team, I would be very useful if we could set default values for meeting parameters. For example, if you always wanted Reminder 1 Day before. Currently you need to remember to choose it for every meeting. Also being able to use merge tags to
Analytics <-> Invoice Connection DELETED by Zoho
Hi All, I am reaching out today because of a big issue we have at the moment with Zoho Analytics and Zoho Invoice. Our organization relies on Zoho Analytics for most of our reporting (operationnal teams). A few days ago we observed a sync issue with the
How to use Rollup Summary in a Formula Field?
I created a Rollup Summary (Decimal) field in my module, and it shows values correctly. When I try to reference it in a Formula Field (e.g. ${Deals.Partners_Requested} - ${Deals.Partners_Paid}), I get the error that the field can’t be found. Is it possible
Zoho Creator to Zoho CRM Images
Right now, I am trying to setup a Notes form within Zoho Creator. This Notes will note the Note section under Accounts > Selected Account. Right now, I use Zoho Flow to push the notes and it works just fine, with text only. Images do not get sent (there
CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more
Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
Error Logs / Failure logs for Client Scripts Functions
Hi Team, While we are implementing client scripts for the automation, it is working fine in few accounts but not working for others. So, it would be great if we can have error Logs for client scripts also just like custom functions. Is there any way that
Automate pushing Zoho CRM backups into Zoho WorkDrive
Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
Zoho Books blocks invoicing without VeriFactu even though it is not mandatory until 2027
I would like to highlight a very serious issue in Zoho Books for Spain. 1. The Spanish government has postponed the mandatory start of VeriFactu to January 1st, 2027. This means that during all of 2026 businesses are NOT required to transmit invoices
Problem : Auto redirect from zoho flow to zoho creator
Hi there, I've been waiting for zoho team to get back on this for last couple of days. Anyone else have the problem to access zoho flow? everytime I click on zoho flow it redirects me to zoho creator. I tried incognito mode but it still direct me to zoho
Client and Vendor Portal
Some clients like keeping tabs on the developments and hence would like to be notified of the progress. Continuous updates can be tedious and time-consuming. Zoho Sprints has now introduced a Client and Vendor Portal where you can add client users and
#7 Tip of the week: Delegating approvals in Zoho People
With Zoho People, absences need not keep employees waiting with their approval requests. When you are not available at work, you can delegate approvals that come your way to your fellow workmate and let them take care of your approvals temporarily. Learn more!
Trouble with using Apostrophe in Name of Customers and Vendors
We have had an ongoing issue with how the system recognizes an apostrophe in the name of customers and vendors. The search will not return any results for a name that includes the mark; ie one of our vendors names is "L'Heritage" and when entering the
Why am I seeing deleted records in Zoho Analytics syncing with Zoho CRM?
I have done a data sync between Zoho CRM and Zoho Analytics, and the recycle bin is empty. Why do I see deleted leads/deals/contacts in Zoho Analytics if it doesn't exist in Zoho CRM? How can I solve this problem? Thanks
Nueva edición de "Ask The Expert" en Español Zoho Community
¡Hola Comunidad! ¿Te gustaría obtener respuestas en directo sobre Zoho CRM, Zoho Desk u otra solución dentro de nuestro paquete de CX (Experiencia del Cliente? Uno de nuestros expertos estará disponible para responder a todas tus preguntas durante nuestra
How to use MAIL without Dashboard?
Whenever I open Mail, it opens Dashboard. This makes Mail area very small and also I cannot manage Folders (like delete/rename) etc. I want to know if there is any way to open only Mail apps and not the Dashboard.
Peppol: Accept Bill (Belgium)
Hi, This topic might help you if you're facing the same in Belgium. We are facing an issue while accepting a supplier bill received by Peppol in Zoho Books. There is a popup with an error message: This bill acceptance could not be completed, so it was
Zoho Books is now integrated with Zoho Checkout
Hello everyone, We're glad to be announcing that Zoho Books is now integrated with Zoho Checkout. With this integration, you can now handle taxes and accounting on your payment pages with ease. An organization you create in Zoho Checkout can be added to Zoho Books and vice-versa. Some of the key features and benefits you will receive are: Seamless sync of customer and invoice data With the end-to-end integration, the customer and invoice details recorded via the payment pages from Zoho Checkout
Sync Issue
My Current plan only allows me with 10,000 rows and it is getting sync failure how to control it without upgrading my plan
Add Zoho PDF to Zoho One Tool Applications
It should be easy to add from here without the hassle of creating a web tab:
JOB WISE INVOICE PROCESS
I WANT TO ENABLE JOB WISE TRACKING OF ALL SALES AND PURCHASE
Next Page