Digest Janvier - Un résumé de ce qui s'est passé le mois dernier sur Community

Bonjour chers utilisateurs,

Le premier mois de l’année est déjà derrière nous ! Découvrons ensemble comment s'est passé janvier pour Zoho Community France.

Nous avons démarré le mois avec une nouvelle intégration entre Zoho Desk et Zoho Contracts. Cette intégration permet aux équipes du service client d’assurer un support rapide et fiable grâce à des SLA clairement définis. En automatisant l’activation des SLA via Zoho Flow, elle élimine les retards et les erreurs liés aux actions manuelles : dès qu’un SLA est activé dans Zoho Contracts, le client est automatiquement pris en charge dans Zoho Desk, s'assurant ainsi une mise en place du support fluide et conforme. Tous les détails sont disponibles dans cet article.

Les systèmes classiques suffisent pour le quotidien, mais répondre à des questions stratégiques demande une analyse avancée. Zoho Inventory associé à Zoho Analytics permet de visualiser la rotation des stocks, identifier les produits peu rentables et comprendre les causes des ruptures.

Ensuite, place à Zoho Sheet ! Cet outil de la suite bureautique Zoho dédié à l’analyse des données et à la collaboration a récemment dévoilé de nouvelles fonctionnalités, dont les workflows et les formulaires Web. Découvrez tous les détails dans cet article.

Deux événements à venir

En février

Réservez votre après-midi du 26 février pour notre session en ligne Ask the Expert de 14h00 à 17h00, consacrée au panneau d’administration de Zoho One. Restez connectés via Zoho Community pour les dernières nouveautés sur cette session question réponse.

En mars

Vous les attendiez ? Ils sont de retour ! Les Zoho Certified Workshops arrivent à Paris en mars, avec une édition complète : Customer Experience, BI & Analytics et Zoho Creator. Découvrez l’agenda et les détails de l’événement. Ne ratez pas les billets early bird et optimisez votre expérience Zoho !

S’inscrire sans attendre 

L'équipe Zoho France

• Topic Participants

• Kinjal Lodaya

  

• Sticky Posts

• Les Zoholics sont de retour !

  Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous

• Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

  Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous

• Août : Un résumé de ce qui s'est passé le mois dernier sur Community

  Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour

• Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

  Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction

• Community Digest - Résumé de mai 2021

  Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés

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